Ariel, 1, 07670 Cala d´Or, Spain
#23 of 25 hotels in Cala d´Or
Guests' ChoiceBased on 56 hotel reviews
7.4Cleanliness
7.3
Comfort
7.3
Location
8.9
Facilities
7.3
Staff
8.7
Value for money
7.7
Free WiFi
6.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 June 2024
Uswatun
GermanyI don’t like that our room is not clean, so out date. The hotel so far away from shopping centre the wifi was so slow the tv was so tiny. I saw the cockroach there.
The breakfast, lunch and dinner was good… the room is big. The garden is beautiful. Near to the beach.
Stayed in June 2024
Reviewed: 6 September 2023
Richard
United KingdomPool closed to early
Fairly good location
Stayed in September 2023
Reviewed: 6 September 2023
Joanna
United KingdomEarly closing time of The pool and the early finish time of breakfast
How clean it was.
Stayed in September 2023
Reviewed: 6 August 2023
Gary
FrancePlastic chairs and tables in snack area make it feel like a works canteen. Rooms are clean but need renovating. Expensive for the quality of the rooms and furnishings
Facilities, location are excellent, restaurant good.
Stayed in August 2023
Reviewed: 11 July 2023
Victoria
United KingdomThe hotel would benefit from a little TLC. Coming in at the end of the day to no hot water for showers is frustrating.
Hotel is in a great location just 5 minutes from the beach and directly across the road from the sister hotel with great pool facilities. Cals D'or is a great family resort with loads of bars and restaurants to visit.
Stayed in July 2023
Reviewed: 8 April 2023
Polly
United Kingdomour first room was a twin room and it was terrible! Staff changed our room without a fuss and it was much better
staff were extremely helpful. hotel was in a great location. centre of Cala Dor was only a couple of minutes walk away.
Stayed in April 2023
Reviewed: 23 September 2022
Ros
United Kingdomdated decor
cleaned regularly able to get beds around pool good food
Stayed in September 2022
Reviewed: 14 August 2022
Michala
United Kingdoma number of sunbeds around the pool were broken and we always ended up with these as the early rises claim all the good ones. not really an issue though
the apartments were so pretty and set in beautiful gardens, the location was perfect and we had a view of the beach and sea from our balcony. the apartment was clean and spacious and the air conditioning was a dream. lovely pools too
Stayed in August 2022
Reviewed: 6 August 2022
Tina
United KingdomFood was ok - nothing special but did the job for the 12 teenagers we had with us.
Location was excellent. Room was clean. had to request to move rooms as was very small and dark with view over some rubbish and a washing machine but very happy with new room. Wide variety of food and very friendly helpful staff
Stayed in July 2022
Reviewed: 28 July 2022
Cesar
Spainlocation
Stayed in July 2022
Reviewed: 16 June 2022
Raquel
NetherlandsIt could have been cleaned more during our stay and also before arriving... Also, the choices of the food became a bit boring after a few days and weren't of the highest quality, but still enjoyable for the price we paid.
The location was amazing, everything was easily reachable by foot. It was also really nice that there were multiple pools and areas so that everyone could find something that fit with their wishes. The staff was also really nice! Apartments were simple but had the basic necessities that you will need. AC worked nicely in our room as well.
Stayed in June 2022
Reviewed: 17 May 2022
Anthony
United KingdomThe rooms state they HAVE Air Conditioning BUT the DONT it was quite hot and when we switch the air con on it only blew hot air (even though I had it set to cool and the thermostat turned to 12 degrees the lowest setting). Complained to reception as the rooms were very hot making it to hot to sleep properly, Answer from reception the air con is set by the main hotel I.e if they set it to hot then all rooms are hot and they had, reception also gave me information on how to keep the room cool " Open The Patio Doors and let the Fresh Air in" very useful i sure. If you leave the doors/Window open the mosquitoes come in Lol. They did say they would request engineering look at our A/C But NO one did : ( Two small other dislikes not deal breaking though - Disappointed regarding drinks all drink under the all inclusive are not included only local unknown brands offered (but that said they did taste ok) However the cocktails were another matter they are all premixed and so I am told taste revolting would recommend either mix them your selves or forget them.
Location is very good very close to beach and town. Food was of a good standard. Staff were excellent. Rooms very plain but very clean. Two chairs broken but repaired with 15mins, Fridge broken replaced within 15mins great service. Our view second floor you could just see the sea (so could be loosely called sea view) not disappointed with room. The air conditioning does not work should not be in the room description (none of the rooms that I tried had working air con (we had hot air only)
Stayed in May 2022
Reviewed: 22 April 2022
Adam
United KingdomOnly issues were ants in the apartment. I did speak with the reception and the problem was sorted.
Nice spacious living area, very clean looking Beds were very comfortable. It was nice to have a sea view and be on the ground floor
Stayed in April 2022
Reviewed: 25 March 2022
Carol
United KingdomNo facilities in studio e.g pots,cups, cutlery, kettle ect
Location brilliant near all shops, bars & restaurants
Stayed in March 2022
Reviewed: 27 October 2021
Katie
United KingdomThe room we booked was a studio, sold as suitable for a family of four. We arrived in the middle of the night and given the key to our room, otherwise known as a hamster cage. We lay in a row, on two single beds pushed together and a sofa bed pulled out pushed beside the beds. I didn't realise they made mattresses that thin! When we moved, the beds creaked with springs in the mattress poking us. We shuffled around the beds to get to the toilet and back into bed holding back tears of the thought of spending the week in this room. The icing on the cake was when the woman next day, who sounded like heavy smoker began to cough and splutter, the distinct noise of her coughing up her phlegm was the final nail on the coffin. My husband jumped out of bed and headed back to reception, followed by his slightly hysterical wife in her nightie (me). We demanded a new room, one that was adequate for a family of four. We were then shown to a one bed apartment which had ample space, a massive contrast to the cage we just left. We were told the next morning the apartment would cost an extra €16 a day, we were happy to pay this as there was no way on this earth we were spending a week in the 'other room'! Although, I don't think the hotel should be selling these rooms stating they are suitable for a family of four when they are clearly not. They was definitely a difference in quality of the rooms too, the mattress in the new room was a least four times the thickness of the studio room, I am sure the walls were much thicker too. So, my advice, be careful what you are booking.com!!! Secondly the entertainment was of very poor quality.
The place was clean and the food was fine, not great but fine. The location was spot on too!
Stayed in October 2021
Reviewed: 5 October 2021
Matthew
United KingdomNight entertainment and sound was awful I know it’s free but with very little to see on a night locally more effort and more professional would make this hotel worth another booking and recommend.
Very clean lovely friendly staff, good choice of food.
Stayed in October 2021
Reviewed: 3 October 2021
Aida
BelgiumThe bed was uncomfortable.
The food was amazing. Great variety and quality .
Stayed in September 2021
Reviewed: 6 September 2021
Olga
GermanyBeds could be better.
Position of the hotel, near were many stores and the beach. The personal was nice and helpful. The room was cleaned everyday. The food was tasty.
Stayed in September 2021
Reviewed: 2 September 2021
Hayley
United KingdomFirst room we were put in was disappointing but staff we able to change to a better room with little fuss.
Lovely staff, good balcony space and storage
Stayed in August 2021
Reviewed: 31 August 2021
Go-girl
United KingdomWe had a pleasant stay here and enjoyed our holiday but we did have to adapt a little bit. We stayed all inclusive but would suggest b&b might have been better (for us) Cala d'or is jam packed with good restaurants in the village centre and more by the harbour. The hotel restaurant food was good enough quality, but got very samey, very quickly so we ate out most evenings anyway. The hotel bar wasn't great to be honest. Beer ok for the hubby, wine terrible, vodka had an aniseed taste to it was more like a sambuca or pernot, gin was passable as the tonic is a stronger flavour, so i paid the €1.80 supplement and asked for smirnoff a few times or bought my own wine from Spar on the corner. A Hendicks gin with bottle of tonic was €5.80 extra. Cocktails are pre-mixed ones and all served in simple small paper cups (for safety around the pool) so also not great for that holiday vibe. They don't play any music poolside unless its the daily aqua aerobics time and evening entertainment was bingo, a quiz, an entertainments team show, a man with a guitar. But if you turn left and go down the alley just 1 min away, a bar called Tropical Garden had good quality shows and entertainment. But again this meant we weren't using our all inclusive. Not a bad place, room pleasant enough, pool busy but pleasant enough, decent breakfast but if i went back to Cala d'or (which is a lovely laid back resort) I would stay somewhere else and not do all inclusive. It depends what you like. Probably better if you have young kids.
Cala dor worth a visit. Pool was large Room simple but comfortable
Stayed in August 2021
Reviewed: 30 April 2024
Sara
United KingdomPeople allowed to smoke on complex
Not a lot
Stayed in April 2024
Reviewed: 11 September 2023
Colin
United KingdomGreat location, entertainment was great, lovely food and rooms clean.
Stayed in August 2023
Reviewed: 31 August 2023
Karen
United KingdomBar could be open until midnight
Clean, good food, great pools and amazing staff!
Stayed in August 2023
Reviewed: 6 August 2023
D_u_d_a
FinlandThere is absolutely no notion of clean in this place. The cleaning lady just did not know how to clean the floors without just messing the dirt around. When we checked in, the floors were gross with junk in the middle of the room and all the corners. They tried cleaning it when we complained but it was better to clean it ourselves. At the end, that's what we did, so buy your cleaning equipment if you stay here. Really pitty as this place could be really nice if they took better care of it.
The location of this place is great. Very close to Cala Gran. We were placed in a nice part of the hotel with a small pool next to it. This room was normally quite except when the cleaning lady cleaned the next apartment at 7 in the morning.
Stayed in August 2023
Showing 1 – 25
Voiron, France
Ilsenburg, Germany
Varkaus, Finland
Forville, Belgium
Rīga, Latvia
Toyama, Japan
Marshfield, USA
Stowe, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content