Avenida Del Mar, 16, 08398 Santa Susanna, Spain
#18 of 44 hotels in Santa Susanna
Guests' ChoiceBased on 214 hotel reviews
8.2Cleanliness
8.4
Comfort
8.2
Location
8.7
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 18 June 2024
Kevin
United KingdomNothing
Very good overall
Stayed in June 2024
Reviewed: 17 June 2024
Abdulraheem
JordanI lost 400 euros in the accommodation room, I don't know who stole it from the wallet, and the safe was broken and there was no lock for it, and the amount was stolen from my wallet while I was out of the hotel
The place is beautiful and the accommodation was great
Stayed in June 2024
Reviewed: 4 June 2024
Julie-anne
United KingdomOnly one plug socket in the room to charge phones etc
Nice modern hotel. Friendly, helpful staff. Good selection of food and dining room well organised. Rooms clean with fresh towels everyday. Nice location.
Stayed in June 2024
Reviewed: 9 May 2024
Rebecca
United KingdomRoom very small. Very noisy from the road and the corridor. Breakfast was a good selection but the hot section was always cold. Indoor pool facilities excellent but had to pay to use which I found unusual as a hotel guest it’s normally free.
Location is very good. Hotel has nice facilities, lovely pool great bar and terrace. All which were clean and well kept. Lovely staff, very friendly.
Stayed in May 2024
Reviewed: 7 May 2024
Sherine
United KingdomI didnt like the food need more choice.
I liked the location and the indoor pool was amazing
Stayed in May 2024
Reviewed: 3 May 2024
Pranithraj
NetherlandsRoom access key was bigger issues I already walked to reception more than 5 times in a day ! This is worst experience with the access card
Perfect location, good food
Stayed in April 2024
Reviewed: 29 April 2024
Sergiy
NetherlandsPaid access to the gym. Make up of the room seems to be related only to the make up of the bad and towels exchange, but not cleaning the floor and surfaces from the dust. Shampoo, soap and bath gel were not regularly updated within 9 days.. Slippers are not included. Actually, rooms are not corresponding to the 4 stars Hotel.
Personnel is friendly and positive, always ready to help with any question. Big choice of food of good quality. Nice zone of paid spa. Also liked lounge zone. Thanks a lot for the surprise for my wife's birthday!;)
Stayed in April 2024
Reviewed: 24 April 2024
Triona
IrelandRoom size. 1 English news channel only
The food is amazing and public areas are lovely and spotless, only downside are rooms are bit small and dated..definitely book pool view room as mountain view doesn't get sun till later. Would definitely recommend half board option 5 stars for food.
Stayed in April 2024
Reviewed: 28 March 2024
Nadejda
BulgariaThe beds are short 190 см. My husband is 198 didn’t feel comfortable
Nice hotel
Stayed in March 2024
Reviewed: 27 March 2024
Eduardo
ArgentinaRoom view to Carrefour building disappointing.
Stayed in March 2024
Reviewed: 11 November 2023
András
HungaryThe hospitality was more than we imagined!
Stayed in November 2023
Reviewed: 24 October 2023
Gaurav
IndiaRoom Size is small to my taste, especially when sharing. When I travel, I want to open my suitcase and plan on the go for a few days. This wasn't possible here. And Toiletries need an upgrade, though it's a minor issue.
The hotel is huge, and next to the popular tourist lane. It is clean and has all the facilities expected from a resort hotel. Bar was well stocked, not way overpriced, Rooms were clean, staff was courteous & warm. The breakfast spread was good, and overall we found it similarly priced across areas. It has a good spa with good therapists. I will recommend it for a hassle-free stay.
Stayed in October 2023
Reviewed: 13 October 2023
Drozdek
IrelandOnly small things like really unconvinient pillows
Pool was well maintained, pleasent staff
Stayed in October 2023
Reviewed: 12 October 2023
Fernando
SpainBuffet
Pool
Stayed in October 2023
Reviewed: 9 October 2023
Clemens
GermanyBreakfast was big but relatively avg quality, quite a lot of loud animation and evening programs
Well located, nice pool, friendly staff and beds were comfortable
Stayed in October 2023
Reviewed: 5 October 2023
Kim
United KingdomWould have liked kettle in room
Good location
Stayed in October 2023
Reviewed: 1 October 2023
Maria
SpainEn general tot personal, netege etc,,,,
Stayed in September 2023
Reviewed: 17 September 2023
Dorin
IsraelOld rooms
Good food
Stayed in July 2023
Reviewed: 11 August 2023
Nerijus
LithuaniaPoor sound isolation in rooms.
Great selection of food. Friendly and helpful personell. Would recommend to friends. In general - good combination of price and quality.
Stayed in July 2023
Reviewed: 10 August 2023
Anila
SwitzerlandThe distribution of sunbeds needs to be better organized as there was no system at all. The entertainment was quite fine, but it would have been appreciated if it could continue until 12:00 as in the other hotels around.
The food was exceptionally delicious. Chapeau to the cook and the patissiere. Every day different dishes, with lots of daily surprises. Extremely happy with the food. The rooms were very clean and the cleaning ladies were really kind. The hotel staff were always supportive to our needs and requests, including the SPA staff.
Stayed in August 2023
Reviewed: 1 August 2023
Luana
SpainThis would be rated as a 3-star hotel in many other countries. Rooms are outdated, furniture is old, walls are dirty, cleanliness leaves a lot to be desired. Small fridge wasn't working well, no hot water boiler in the room. Not much variety at the breakfast buffet, which is the same every day. If you expect 4-star quality, I'd recommend finding a different place.
Location is ok and staff is nice, nothing more though...
Stayed in July 2023
Reviewed: 24 July 2023
Roxana
RomaniaOld furniture Odd smell in the room from the bathroom Bathroom looked old/used Pillow case presented tearing
The location The food - absolutely delicious
Stayed in July 2023
Reviewed: 24 July 2023
Dumitrescu
RomaniaRoom cleanness.
Good location, nice pool.
Stayed in May 2023
Reviewed: 23 July 2023
Dorjeetsang
SwitzerlandThe bed was not comfortable at all. I just believe all the hotels in Spain has same spring bed. The toilet pot was shaking all the time.
Nice and clean. Food was good.
Stayed in July 2023
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