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Reviews of AQUA Hotel Aquamarina & Spa 4 stars

Avenida Del Mar, 16, 08398 Santa Susanna, Spain

#18 of 44 hotels in Santa Susanna

Guests' Choice

Review score

Based on 214 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Nothing

    Very good overall

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Premium Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I lost 400 euros in the accommodation room, I don't know who stole it from the wallet, and the safe was broken and there was no lock for it, and the amount was stolen from my wallet while I was out of the hotel

    The place is beautiful and the accommodation was great

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Enjoyed our stay, would return
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Only one plug socket in the room to charge phones etc

    Nice modern hotel. Friendly, helpful staff. Good selection of food and dining room well organised. Rooms clean with fresh towels everyday. Nice location.

    Stayed in June 2024

  • Reviewed: 9 May 2024

    7.0
    Nice hotel and area but simple and a bit loud
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room very small. Very noisy from the road and the corridor. Breakfast was a good selection but the hot section was always cold. Indoor pool facilities excellent but had to pay to use which I found unusual as a hotel guest it’s normally free.

    Location is very good. Hotel has nice facilities, lovely pool great bar and terrace. All which were clean and well kept. Lovely staff, very friendly.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    I didnt like the food need more choice.

    I liked the location and the indoor pool was amazing

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Access keys can be done better
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Room access key was bigger issues I already walked to reception more than 5 times in a day ! This is worst experience with the access card

    Perfect location, good food

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 9 nights
    • Submitted via mobile

    Paid access to the gym. Make up of the room seems to be related only to the make up of the bad and towels exchange, but not cleaning the floor and surfaces from the dust. Shampoo, soap and bath gel were not regularly updated within 9 days.. Slippers are not included. Actually, rooms are not corresponding to the 4 stars Hotel.

    Personnel is friendly and positive, always ready to help with any question. Big choice of food of good quality. Nice zone of paid spa. Also liked lounge zone. Thanks a lot for the surprise for my wife's birthday!;)

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room size. 1 English news channel only

    The food is amazing and public areas are lovely and spotless, only downside are rooms are bit small and dated..definitely book pool view room as mountain view doesn't get sun till later. Would definitely recommend half board option 5 stars for food.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds are short 190 см. My husband is 198 didn’t feel comfortable

    Nice hotel

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room view to Carrefour building disappointing.

    Stayed in March 2024

  • Reviewed: 11 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hospitality was more than we imagined!

    Stayed in November 2023

  • Reviewed: 24 October 2023

    9.0
    Good Place to be in. Nice location, Warm Staff.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Room Size is small to my taste, especially when sharing. When I travel, I want to open my suitcase and plan on the go for a few days. This wasn't possible here. And Toiletries need an upgrade, though it's a minor issue.

    The hotel is huge, and next to the popular tourist lane. It is clean and has all the facilities expected from a resort hotel. Bar was well stocked, not way overpriced, Rooms were clean, staff was courteous & warm. The breakfast spread was good, and overall we found it similarly priced across areas. It has a good spa with good therapists. I will recommend it for a hassle-free stay.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    Only small things like really unconvinient pillows

    Pool was well maintained, pleasent staff

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    Nice
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Buffet

    Pool

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Good deal in Santa Susanna
    • Leisure trip
    • Group
    • Triple Room (3 Adults)
    • Stayed 3 nights

    Breakfast was big but relatively avg quality, quite a lot of loud animation and evening programs

    Well located, nice pool, friendly staff and beds were comfortable

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Very enjoyable will definitely stay there again
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Would have liked kettle in room

    Good location

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    En general tot personal, netege etc,,,,

    Stayed in September 2023

  • Reviewed: 17 September 2023

    8.0
    Nice hotels
    • Leisure trip
    • Group
    • Premium Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Old rooms

    Good food

    Stayed in July 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 7 nights

    Poor sound isolation in rooms.

    Great selection of food. Friendly and helpful personell. Would recommend to friends. In general - good combination of price and quality.

    Stayed in July 2023

  • Reviewed: 10 August 2023

    8.0
    Nice holiday
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 15 nights

    The distribution of sunbeds needs to be better organized as there was no system at all. The entertainment was quite fine, but it would have been appreciated if it could continue until 12:00 as in the other hotels around.

    The food was exceptionally delicious. Chapeau to the cook and the patissiere. Every day different dishes, with lots of daily surprises. Extremely happy with the food. The rooms were very clean and the cleaning ladies were really kind. The hotel staff were always supportive to our needs and requests, including the SPA staff.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    This would be rated as a 3-star hotel in many other countries. Rooms are outdated, furniture is old, walls are dirty, cleanliness leaves a lot to be desired. Small fridge wasn't working well, no hot water boiler in the room. Not much variety at the breakfast buffet, which is the same every day. If you expect 4-star quality, I'd recommend finding a different place.

    Location is ok and staff is nice, nothing more though...

    Stayed in July 2023

  • Reviewed: 24 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    Old furniture Odd smell in the room from the bathroom Bathroom looked old/used Pillow case presented tearing

    The location The food - absolutely delicious

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Good value of the money spent
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room cleanness.

    Good location, nice pool.

    Stayed in May 2023

  • Reviewed: 23 July 2023

    7.0
    Good enough for one time stay.
    • Leisure trip
    • Family with young children
    • Premium Triple Room (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    The bed was not comfortable at all. I just believe all the hotels in Spain has same spring bed. The toilet pot was shaking all the time.

    Nice and clean. Food was good.

    Stayed in July 2023

Showing 1 – 25

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