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  5. Reviews of Universal Aparthotel Elisa

Reviews of Universal Aparthotel Elisa 4 stars

Circuit de Llac, 1- Ñ, 07458 Playa de Muro, Spain

#5 of 60 hotels in Playa de Muro

Guests' Choice

Review score

Based on 82 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 19 September 2024

    9.0
    Overall it was very pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (2 Adults + 2 Children)
    • Stayed 7 nights

    Small space - living room in the apartment

    Amazing breakfast

    Stayed in August 2024

  • Reviewed: 11 September 2024

    10
    Amazing place
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    Very clean rooms, staff helpful and super friendly, food really tasty. Highly recommend

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (2 Adults + 2 Children)
    • Stayed 8 nights
    • Submitted via mobile

    I likes everything

    Rooms were modern with modern fittings, bathroom was nice with modern equipment. Kitchenette facilities were really nice,clean,electrical hob,balcony was very nice.staff were helpful and gave accurate information about taxis, sightseeing places. Breakfast was very nice with large selection

    Stayed in August 2024

  • Reviewed: 25 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    Location is amazing. Great experience, everything was excellent. We also liked the swimming pool and the table tennis ❤

    Stayed in June 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Family with young children
    • One-Bedroom Apartment with Balcony (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    The bedsheets were a bit hard. The sunloungers by the pool could do with a wash. The songs playlist was very Limited at the snack bar and we would have liked more music to suit all ages and taste.

    We loved the pool, snack bar, breakfast, the decor in the hotel.. As much as we love Playa de Muro beach, we stayed by the pool most days as it was so relaxing. Most of the staff were great. We were very impressed with the water refill stations. The whole complex was very clean.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Studio (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    small room for 3 people.

    Pool, stafs and breakfast

    Stayed in August 2024

  • Reviewed: 27 July 2024

    8.0
    Good for relaxing by the pool or the beach. But busy and touristy area.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    The hotel does not have many facilities other than the swimming pool for kids and a single table tennis table. The kitchen is very small and does not have many accessories so not great if you want self catering. The area has a lovely beach and plenty of restaurants but is very touristy! Also expect many mosquitoes in the evenings. We stayed in July and paid quite high prices so did not think it was good value for money overall.

    The swimming pool area was nice and there were always enough sun loungers. Staff were very friendly and the breakfast was excellent.

    Stayed in July 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Small point, I'd like a bigger mug for coffee. I was lining up 4 small ones like shot glasses!

    Clean, attractive apartments in an excellent location, with a lovely pool.

    Stayed in June 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Cleaning service at 12 when you are preparing food for the kid is not recommandable :)

    Plastic free and free water is absolutely amazing!! Position is perfect for the beach and the apartment is very comfortable also for an infant with comfortable bedding and sofa and a nice balcony overlooking the swimming pool..The view to the lake from the breakfast area is gorgeous!

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Excellent location for cycling holiday
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Pool was very cold

    Clean and friendly staff

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Excellent hotel with superb quality/price ratio
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 11 nights

    1) It took a bit long before the defect bed lamp was replaced. 2) The cleaning of the floor was sometimes a bit shaky. 3) The sofa was not very comfortable. 4) To be surrounded by smoking people, obviously that is beyond the influence of Elisa.

    1) The staff is friendly and helpful. 2) The breakfast and dinner buffet were excellent. 3) Nice room with good beds. 4) Superb quality/price ratio. 5) Well equipped kitchenette. 6) Great bathroom. 7) Great location for hiking trips in the area.

    Stayed in April 2024

  • Reviewed: 1 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    Nice and clean rooms, very good location - just a few minutes walk to the beautiful beach. There is free parking on the street - we always found a free spot.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 11 nights
    • Submitted via mobile

    The only negative was the mosquitoes. The hotel is on a lakeside so you need to be prepared.

    The apartment was the perfect size for two people. The pool was lovely and we enjoyed the pool bar for food and drinks. Staff were friendly and very helpful.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    10
    Great holiday
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Clean. Close to beach. Good food. Well looked after pool.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Premier Studio
    • Stayed 7 nights

    Nothing, but if being very picky, the bacon wasn't great but that is the case whenever being abroad, but overall the buffet breakfast had a great selection of just about everything. Didn't eat in the hotel in the evening so can't comment but seemed reasonably priced, but as was so quiet we just ate at nearby restaurants which were all very good, burger and chips about 7 euros if you want cheap, but can get a great Fillet steak at nearby Smiths for 21E, or a bit more elsewhere

    Beach was great, really warm and inviting sea, soft sand, as good as any I have ever visited. Pool was very warm, no problem getting a sunbed at any time of day, also very quiet, our apartment was just a few steps away but with patio doors shut we could hardly hear anything. All Staff very helpful and friendly throughout. Reasonably priced and well stocked Spar shop a 2 minute walk at most. Drinking water on tap a massive win which was unexpected

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Great staff, very comfortable room, excellent pool, delicious breakfast and good location.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Good value for money, especially if you plan to travel a lot.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (2 Adults + 2 Children)
    • Stayed 7 nights

    - Nothing changed on breakfast from day to day. Even a slight change would make more fun for the long stay. - Cleaning had some space for improvement. We always observed some sand/dust on the floor. It didn't go really bad though. - Furniture was cheap with some squeaks and noises when used. We don't think this is to be improved as it just reflects the price we paid for the stay. - AC control units made some plastic rattling noises from time to time. It can be annoying at night time. We observed that in both rooms. - The city is located close to swamps which means mosquitoes are everywhere at evening times. This is not a problem of the particular hotel, but it's something to keep in mind when you plan a travel to Muro.

    - Wide selection of food for breakfast. The food was mostly tasty. - Room was spacious (we had one bedroom apt). - Location was good. 5-10 minutes walking to the closest beach. Variety of shops and restaurants nearby. - Street parking is available free of charge right in front of the hotel and in general in the city. - Our kids liked the pools. One of them was shallow and another one had about 2m deep. It's not that big but we never saw it overcrowded.

    Stayed in July 2023

  • Reviewed: 29 May 2023

    10
    Very good
    • Leisure trip
    • Couple
    • Premier Studio
    • Stayed 6 nights
    • Submitted via mobile

    Balcony with big bed and sunbeds, and so comfy room and nice

    Stayed in May 2023

  • Reviewed: 15 May 2023

    8.0
    Very pleasant
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Room was very damp Missing some accessories for a partial kitchen

    location- staff-cleanliness

    Stayed in May 2023

  • Reviewed: 10 May 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    All the staff were very friendly and helpful. Breakfast was excellent.

    Stayed in May 2023

  • Reviewed: 9 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    - Nothing

    - Good breakfast - Big room - Clean

    Stayed in October 2022

  • Reviewed: 30 September 2022

    10
    Great stay! Beach, pool and restaurants very close walking distance. Great breakfast.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night

    Very close to the beach and the pool. Very clean with a nice balcony. Breakfast was great. Lots of restaurants and activities within walking distance. Easy checkin and checkout.

    Stayed in September 2022

  • Reviewed: 22 September 2022

    9.0
    Beautiful hotel in great location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing!

    It was just really lovely. Perfect blend of independence and holiday facilities. Relaxed and comfortable. Loved our apartment and the restaurant (we were self catering but ate out on eves)

    Stayed in September 2022

  • Reviewed: 21 September 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights

    all was very good

    Stayed in September 2022

Showing 1 – 25

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