Villagarcía De Arosa, 8, 07610 Playa de Palma, Spain
#46 of 87 hotels in Playa de Palma
Guests' ChoiceBased on 268 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
8.2
Staff
8.8
Value for money
7.8
Free WiFi
7.6
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End of dialog contentReviewed: 26 October 2024
Rajnesh
United KingdomI think there is scope of improvement in breakfast options.
The facility is amazing and staff is equally very nice. We really liked the pools in the property both indoor and outdoor. The kids entertainment were equally exceptional. We had absolutely great time in the property.
Stayed in October 2024
Reviewed: 24 October 2024
Urša
SloveniaThe inside pool is quite cold, the sauna and whirlpool were closed
Great food, nice and helpful staff, good location
Stayed in October 2024
Reviewed: 4 October 2024
Thomas
United KingdomOur room type view had a tree blocking most of the sea view, frustrating. The dinner service had no free drinks not even water But overall the staff, food and everything was good and it’s worthy of the 4 stars it’s rated at
The buffet breakfast and facilities was good, gym and amenities in room like sink, and extras like washing up liquid provided was very helpful for young family with baby The fridge had freezer section which was good for cool bag and Freezing bottles of water for beach Shower good, cleaning service was very good also
Stayed in October 2024
Reviewed: 2 October 2024
Daria
UkrainePillows, wifi quality
Location , staff , seaview
Stayed in October 2024
Reviewed: 2 October 2024
Louise
United KingdomThe settee could have been more comfy as it was really a third bed! The food at the restaurant was just average at best.
Very well equipped and nice firm beds, housekeeping were brilliant cleaned every day! Very close to the beach, shops, cafes and restaurants. Bus stop right outside for the airport(5 euros) & Palma (2euros) brilliant bus service!
Stayed in October 2024
Reviewed: 22 September 2024
Alana
IrelandUnfort I got food poisening from the buffet in the Hotel restaurant :(
Perfect location!! 20 mins from airport on the bus.. playground outside the hotel.. 5 mins walk from beach
Stayed in September 2024
Reviewed: 3 September 2024
Niels
NetherlandsA/C was not that good (in every room). We solved this to sleep with open (indoor) doors.
Good location, nice food and friendly staff
Stayed in September 2024
Reviewed: 3 September 2024
Karel
Czech RepublicSelection of meals in restaurant was not sufficient and variability in the course of the week was poor.
location, quite space, family hotel (no party)
Stayed in August 2024
Reviewed: 27 August 2024
Dorota
United KingdomLovely, family-friendly hotel with great entertainment from Ray and wonderful staff.
Stayed in August 2024
Reviewed: 14 August 2024
Victoria
AustraliaPools don’t open until 10am. Staff member at snack bar literally slammed his fist on the register when I added a drink to my order (the chef apologised but this is still unacceptable). My son tried to order a drink for himself and the staff kept serving the adults behind him. Jacuzzi/spa area out of use for our entire stay. Not enough loungers by the pool. ‘Wellness centre’ is average at best. Snack bar didn’t open till 1pm on our first day, which doesn’t sound like a big deal but the open time kept getting pushed back which made managing hungry children a challenge.
Location and majority of staff were excellent. Soft towels and very clean rooms. Ocean view was spectacular.
Stayed in August 2024
Reviewed: 10 August 2024
Mihaela
NetherlandsThe wifi
The view from the balcony
Stayed in August 2024
Reviewed: 7 August 2024
Bulman
CanadaNoise level at night
Great location
Stayed in July 2024
Reviewed: 6 August 2024
Vinícius
GermanyForget about WiFi. If you need internet, this hotel is NOT for you.
Location was great. The pools were always clean and well maintained. Staff always friendly and willing to help.
Stayed in August 2024
Reviewed: 4 August 2024
Alek
United KingdomWC ventilation wasn't working hence the sewage smell in the apartment, Wifi wasn't available for 3 days with poor or no connection. Safe batteries were dead - not operational Towels are payable
Private garden with sun loungers, nice shower, comfy beds
Stayed in July 2024
Reviewed: 2 August 2024
Vlado
Slovakiasmall and crowded main pool, slow and breaking wifi, bit loud in the evenings
breakfast, dinner, room size, location, staff staff staff, animations for kids
Stayed in August 2024
Reviewed: 27 July 2024
Estibaliz
SpainScheduled hours for breakfast and dinner
Location
Stayed in July 2024
Reviewed: 22 July 2024
Miroslava
Slovakianothing
Everything was perfect. Meals were great, many options available. Staff was very friendly. 2 outside pools avaiable with many trees around that provides nice shadow to hide us during hot sunshine :)
Stayed in July 2024
Reviewed: 18 July 2024
Charlotte
DenmarkParking is limited close to the hotel but street parking can be found 400-500 meters away from the place.
Nice and clean apartment in a quiet part of the complex. The place seemed generally well maintained.
Stayed in July 2024
Reviewed: 16 July 2024
Hayarpi
Belgiumit would have been more convenient if we had a room on the ground floor. now we had on the 2nd floor, not so easy to access with a stroller and lots of back and forth stairs caring an 11kg todler who's protesting for staying a little longer in the pool. but our room was quite nearby the restaurant and pool so that was already something and we booked quite last minute, so maybe indeed there were no other options.
The buffet was a great choice for us having a toddler with us. Thus we could easily switch between dishes. I liked that the bedroom was separated from the living room. the swimming pool was great. there was sun the entire day, so at the end of the day the water was very warm. hotel was family friendly. not too much of noise and parties, however the walls are very thin, you can hear a lot easily. the bus stop was in front of the hotel and there was a direct bus to the airport. very convenient. Only 10 - 15 mins from the Palma Aquarium. the staff was very very friendly, all of them where very nice. it was a pleasure staying at the hotel.
Stayed in July 2024
Reviewed: 14 July 2024
Maciej
PolandEverything was very good.
Location is perfect. The food and dinning is very good. Thee is a good selection of different dishes and there is not too much repetitions especially at the dinner. The selection of wines (you have to pay) is reasonable. The service in the restaurant and at the reception is very good and people are very helpful. The view from the balcony is very nice. In the reception there are many different offers like tickets or car rentals etc. There are three swimming pools.
Stayed in July 2024
Reviewed: 22 June 2024
Andrew
United KingdomFood selection and quality not great. Indoor pool a little small and outdoor one unheated. Jacuzzi out of operation.
Location and room good. Staff friendly and helpful.
Stayed in April 2024
Reviewed: 8 June 2024
Sinead
IrelandThe area can be a bit noisy at night.
Great location, clean and comfortable. Staff were very friendly, particularly the cleaning staff.
Stayed in June 2024
Reviewed: 7 June 2024
Justin
MaltaLarge rooms that were cleaned daily. Stayed for 3 nights and slept well each time. Small but well equipped gym. Laundry room. A TV that actually works (Was able to watch some tennis). Beach, supermarket, and bus stop nearby.
Stayed in June 2024
Reviewed: 7 June 2024
Linnea
SwedenWe payed a lot of money for the breakfast, but it opened at 08.00, so the last day we were promised take away breakfast to be able to eat before our flight. The women in the reception also said that we will get coffee and she helped us book a transfer to the airport. However, in the morning before our flight we did not get any breakfast(!), they had forgotten, and we could NOT get our money back (about 60 euros for all of us). They had no explanation, and did not apologise. The staff just blamed each other. They could not promise that the transfer for the airport would come either. Eventually the transfer came so we did not miss our flight. After a very nice week this was an unpleasant experience. They promised breakfast but instead just took 60 euros for nothing and refused to give us the money back.
Excellent location, close to the beach, shops, restaurants and the bus stop. It was very easy to take the bus from the airport. Our daughter (1,5 years old) loved the playroom and the staff there. We all enjoyed the pool area even if the water was very cold! It was warmer in the sea :) Nice breakfast. We had a big room/apartment with a nice view, every evening we also visited the lovely and calm roof terrace.
Stayed in June 2024
Wallingford, USA
Chester, USA
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Vnukovo, Russia
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Kraków, Poland
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