Guanapay, 2, 35510 Puerto del Carmen, Spain
#483 of 879 hotels in Puerto del Carmen
Guests' ChoiceBased on 576 apartment reviews
8.2Cleanliness
8.4
Comfort
8.3
Location
9.4
Facilities
8.2
Staff
9.1
Value for money
8.5
Free WiFi
6.5
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End of dialog contentReviewed: 22 September 2024
Dee
IrelandNo entertainment at the pool could do with a bit of music , they could do with a few more sun loungers at pool roof top no enough.
We had early check out and they gave us a courtesy room to have shower and store bags . Also pool beds are locked until 9.30 so gives people a chance .Great location to everything.
Stayed in September 2024
Reviewed: 17 September 2024
Collins
IrelandNo air con
Great location, very clean great views and staff very friendly
Stayed in September 2024
Reviewed: 16 September 2024
Annabelle
United KingdomHill location , my fault I didn’t check . Only clean towels twice
Pool area , service in snack bar , views , location proximity to town
Stayed in September 2024
Reviewed: 12 September 2024
O
IrelandThat there was no air conditioning in apartments only at an e tra cost
Stayed in September 2024
Reviewed: 23 August 2024
Damien
IrelandAir con in room was broken and was left a fan that didn’t do much to cool down the room
Stayed in August 2024
Reviewed: 20 July 2024
John
SpainMore sunbeds
Stayed in July 2024
Reviewed: 6 July 2024
Debbie
IrelandThere was construction work at the pool during our stay with work men drilling and hammering right beside the sun loungers. I do feel this work should have been completed during the off-season rather than peak season .
The apartment was exceptionally clean and comfortable. The views from our room were great too. Super location. Very close to the centre.
Stayed in July 2024
Reviewed: 20 June 2024
A
United KingdomNothing
Nice central location. 75 yards from the beach. Good pool bar for food and cocktails, beer etc
Stayed in June 2024
Reviewed: 10 May 2024
Elaine
IrelandBeds weren't so comfortable
Good location Close to bars and restaurants on the strip Friendly and accommodating staff Quiet complex Cleaning services every 2 days 2 bedroom apartment very spacious Pool bar has a good variety of food and drink Pool area kept clean
Stayed in May 2024
Reviewed: 8 May 2024
Geraldine
IrelandNothing
This is our second time staying at these apartments and we will certainly be back again. The location is ideal, the facilities are great and the staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 24 April 2024
Maurice
IrelandWhile the hill up to apartments was steep it was easy enough to climb if you are fit and able bodied. We found it ok once you took your time climbing it. It was quite slippy going downhill when it was wet after rain.
Location, nice pool area and terrace with fab view, nice clean modern aparrment
Stayed in March 2024
Reviewed: 28 March 2024
Hornung
GermanyLocation
Stayed in March 2024
Reviewed: 26 March 2024
Sarah
United KingdomWe booked the room for the same day and only stayed for one night, it did feel like the room was just thrown together.
Nestled at the bottom of an unforgiving hill, our room offered easy access to the bustling main strip and the shimmering beach. Although the room appeared basic and somewhat neglected, the shower was a delightful surprise, offering a truly refreshing experience. The invigorating water cascaded down in a soothing manner, washing away all our concerns and leaving us feeling rejuvenated.
Stayed in March 2024
Reviewed: 24 March 2024
Joyce
IrelandThe location so close to the beach and strip
Stayed in March 2024
Reviewed: 22 March 2024
Andrew
United KingdomPool was cold,staff ok,cleaner done room tidy,bar staff ok,clean apartments
Stayed in March 2024
Reviewed: 18 March 2024
Jaiyana
United KingdomDefinitely needed more than one pillow on the bed, and although there was plenty of wardrobe & shelf space, we were only given four clothes hangers. The bathroom cleanliness could have been improved, there were some hairs on the floor & walls upon arrival. Grouting is brown & needs redoing. The towels were so thin they didn't dry us at all! Take your own. We also had to go out and buy hand soap, sponge & washing up liquid. These were only very minor issues though, and wouldn't stop us staying again. I would only book the apartment with sea view however, as the other balconies looked straight into other apartments!
Amazing location just off the main strip in Puerto Del Carmen. We booked a sea view apartment and it was absolutely worth it. Beautiful view from the balcony. Very spacious, airy & bright apartment, nice furniture, lots of storage space and zero clutter. Comfortable bed. Shower was really nice & strong, no issues with temperature. We visited the pool bar for a light snack, it was very tasty and the staff were friendly. Lots of sun beds for sunbathing, was very glad to read the note in our room saying that reserving sun beds was not allowed! Lady on reception was so friendly & helpful, she even helped me with my Spanish. She also called our airport taxi for us when we left.
Stayed in March 2024
Reviewed: 12 March 2024
Suzanne
IrelandThe pool was out of order for 1 and a half days of our 4 day stay. I had been told that it may be unavailable for a few hours but it was for a day and a half. Also, the noise from the men fixing the tiling around the pool was very loud outside our room, starting early in the morning. We were placed in a wheelchair accessible apartment, which was fine but the shower in the bathroom was set very low on the wall. I am 5ft 10 and had to hold the shower head over me to have a shower. Maybe another fixing on the wall higher up also, would be helpful.
The apartment was clean and spacious enough for 3 people to be comfortable. The staff were very friendly too. Having thr little pool bar was also really nice.
Stayed in March 2024
Reviewed: 11 March 2024
Colette
IrelandIt is not clean Loungers are not cleaned Many are broken and left for use Flooring around sun areas not cleaned Stayed a week Apt had linen changed once Floors were dusty and not cleaned Patio filthy and no brush to sweep it myself Saw very few cleaning staff
Beautiful setting Close to beach and nightlife
Stayed in March 2024
Reviewed: 20 February 2024
Spencer
United KingdomRoom a bit dated and they are in the process of renovating one block at a time. No Aircon in our room, however in February this was not a problem as its cool at night but this may be an issues in the summer months. Only one pillow on each bed in the rooms and I like two, however if I asked I'm sure they would supply extra. The maid seemed to be a bit pushed to get round so visited our room at 5pm on one day and we felt this was a bit late as we were back in our room looking to have a short sleep before an evening out. The hob is low powered and I struggled to boil my eggs on the day we did not go out for breakfast, so eat out. The complex is set on a very steep hill and there are many steps in the complex so if you have mobility issues you may wish to look at a flatter complex.
We have stayed in some exceptional 5* hotels in Dubai and you have got to review the complex relative the the price you pay, so this in not in that class however it was an exceptional place to stay for a short break in the lower price band. The reception was just off the road and the taxi from the airport dropped us right outside... Check-in was quick and easy. The complex and rooms are very clean and staff were superb and very friendly.. Cleaning of rooms is every other day. Pool was heated and we used it every day.. There is a hob, microwave and fridge in the room.. The fridge is a full size undercounter and is great for keeping drinks cold. The pool bar does hot and cold food made to order and all the normal drinks, we visited this daily for lunch. View rooms and a lovely sea or pool view and we would recommend spending the extra if like us you like to sit out on the balcony. Never had a issues getting sunbeds and the view from the sundeck is amazing. The true gauge of our stary is 'would we stay here again' defiantly as we loved it!!
Stayed in February 2024
Reviewed: 11 February 2024
Julian
United KingdomLocation and staff were excellent,great sunbathing area
Stayed in January 2024
Reviewed: 5 February 2024
Colleen
IrelandBathroom splashed a lot of water onto floor shower head was very poor
Location was very good
Stayed in January 2024
Reviewed: 4 February 2024
Michael
United KingdomNothing
Good Value for money
Stayed in December 2023
Reviewed: 28 January 2024
Kate
IrelandNothing
Location
Stayed in January 2024
Reviewed: 27 January 2024
Sinead
IrelandI’m glad we had a Sea view. Otherwise you’re looking into the apartment in front of you. On the other hand, our bedroom had to have curtains pulled or the room behind could see straight in.
Location. Despite the hill, you were right in the middle of everything. View of sea was fabulous.
Stayed in January 2024
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