Juan Carlos I, 18, 35510 Puerto del Carmen, Spain
#712 of 844 hotels in Puerto del Carmen
Guests' ChoiceBased on 223 apartment reviews
7.5Cleanliness
7.5
Comfort
7.4
Location
8.4
Facilities
7.3
Staff
8.1
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 22 June 2024
John
IrelandTv not able to connect phone to it
Staff . Food rooms
Stayed in June 2024
Reviewed: 4 June 2024
Jade
United KingdomBed was so uncomfortable! Hardly slept
Pool bar
Stayed in June 2024
Reviewed: 2 June 2024
Kelly
IrelandNo storage area at all in bathroom for wash bag, makeup etc. no shelf in shower for shampoo, soap conditioner etc. Not impressed with visitors owing in and playing loud music outside our apartment all day.
Excellent location. Very few steps, quiet around the apartment block especially at night. Friendly staff serving nice inexpensive food
Stayed in May 2024
Reviewed: 23 May 2024
Brian
United KingdomNothing really.
Room was ground floor and just 10 yards from the pool. It had everything I needed. Cath's Pool Bar was a great asset.
Stayed in May 2024
Reviewed: 21 May 2024
Claire
United KingdomNothing
Great location, clean & comfortable!
Stayed in May 2024
Reviewed: 28 March 2024
Dr
IrelandHaving to vacate at 10am.Would have preferred extra hour.Pool cold.Would have liked extra English language TV channels for night time viewing
Location,cleanliness Kathy’s cafe
Stayed in March 2024
Reviewed: 27 March 2024
Duran
United KingdomAlthough the property was very good, the mattress quality was very low and it actually was very uncomfortable to sleep on which made it hard to get some rest. Also the showers would run out of hot water in 5 mins, so if you want to take a shower after going to the beach you need to rush it and that’s not really nice but other than that, highly recommend.
It was the perfect location, with plenty of shops of everything around it, supermarkets, private clubs, bars, restaurants, swimming pool was open in March already which made it perfectly convenient, the flat was very cozy and had the perfect summer vibes. Staff was very helpful and friendly
Stayed in March 2024
Reviewed: 4 March 2024
Fionnuala
IrelandCleaners arrived two days after we arrived felt it was too soon. Reception was closed on our arrival and our key for our apartment was left in an envelope stuck to the reception door. Felt this was very unusual as anyone could have taken that key and be in our apartment and we would have no one to contact. Didn't like we had to be out of the apartment at 10 , our flight was leaving at 9 that evening no facilities to shower before our flight or no where to leave our bags as reception closed at 2.30 on a Sunday and 4.30 every other day.
Our apartment was next to the pool and pool bar. The shower was a walk in shower which was good. Staff at the pool bar were so friendly especially Maureen and I think Eileen was her name Scottish lady.
Stayed in February 2024
Reviewed: 2 March 2024
Cheryl
IrelandPool was cold
Cafe they were very lovely people 😊
Stayed in February 2024
Reviewed: 22 February 2024
Lee
United KingdomNo sound proofing so you could hear noise from other apartments. Apartments made up with residential who lived there hence, some noise. Didn't affect us but no cleaning inside, as did ourselves. Towels changed once during 8 days.
Apartment overlooked the pool.
Stayed in February 2024
Reviewed: 22 February 2024
Craig
United KingdomLocation
Stayed in February 2024
Reviewed: 17 February 2024
Billy
United KingdomBeds very flimsy and creak like mad. Need stronger bases. Uphill a distance from the main area.
Apts were clean, a bit basic but had everything you need for a week. Nice layout. Better than high rise ones by a mile . Good WiFi and Kathy's bar right on your doorstep. Friendly atmosphere
Stayed in February 2024
Reviewed: 8 February 2024
Nichola
United KingdomNothing
Close to main shops and old town. Food onsite was very reasonable and tasty!
Stayed in February 2024
Reviewed: 8 February 2024
Michelle
United KingdomVery old furniture and basic in the apartments Patio had metal table and chairs..dangerous in the hot sun..no shade either Towels changed once during stay Bed sheets never changed!! Up a steep hill..not great if you have any health problems Expensive for what it was Had to be out the apartment for 10am..not great at all The complex could be so much better with a few tweaks etc Reception shuts at 4pm..staff really not welcoming at all
Clean apartments..pool bar was excellent! Very quiet at night Not far from airport Complex is a mix of bought and rented accommodation Weather 🌞
Stayed in February 2024
Reviewed: 26 January 2024
Karen
United KingdomPool bar breakfast was great.
Stayed in January 2024
Reviewed: 20 January 2024
Bridie
IrelandFantastic location just a short walk from main centre. Apartment was clean and spacious. Pool was relaxing and quiet.
Stayed in January 2024
Reviewed: 19 January 2024
Adrian
IrelandApartment is old and dated. Needs modernisation
Location
Stayed in January 2024
Reviewed: 15 January 2024
Raymond
IrelandSome work taking place with noise. Dealt with when raised issue
Location
Stayed in January 2024
Reviewed: 8 January 2024
Frank
Irelanda washing machien
Stayed in January 2024
Reviewed: 4 January 2024
Andrew
United KingdomComing home..
Good size apartments,shops and bars next to apartments.
Stayed in December 2023
Reviewed: 22 December 2023
G
United KingdomPool area needed cleaning.
The staff at Kathy's pool side bar were so friendly and welcoming, with great priced food and drink.
Stayed in December 2023
Reviewed: 20 December 2023
Jc
IrelandCleanliness. Nice pool area. Friendly atmosphere. Fully equipped kitchen. Excellent location close to shops and main bus stop.
Stayed in December 2023
Reviewed: 11 December 2023
Katherine
United KingdomUnfortunately my bathroom door got lodged closed and my mum got locked in for 20 minutes. Had to get someone to pry her out. Was very stressful.
The location was great, and the little apartments are so cute! The pool was lovely too.
Stayed in December 2023
Reviewed: 1 December 2023
Mary
IrelandApartments were in need of upgrading
Location was very good Pool bar staff were excellent
Stayed in November 2023
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