Rociega Nº 46, 35510 Puerto del Carmen, Spain
#341 of 881 hotels in Puerto del Carmen
Guests' ChoiceBased on 1982 apartment reviews
8.6Cleanliness
8.9
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.8
Free WiFi
7.8
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End of dialog contentReviewed: 27 September 2024
James
IrelandThis is our 3rd stay here.The people that work in this complex are brilliant to deal with and each work to make your stay as comfortable as possible. Rooms are cleaned daily, pool area is kept spotless and the pool bar is very good.
Stayed in September 2024
Reviewed: 24 September 2024
Nicholas
United KingdomWe believe that bedding could be changed more frequently than once a week. If push comes to shove then the lack of an oven as part of the apartments facilities must be mentioned. IF one really wanted to cook a frozen pizza, for instance, you couldn't! The microwave oven in our apartment was not a "combination" oven.
The location is good as in general it is quiet. The Apartamentos is spread over two sites but we do not feel that this a a problem. The staff on both sites were friendly and helpful.
Stayed in September 2024
Reviewed: 23 September 2024
John
United KingdomVery little not to like but there were a couple of maintenance issues - two of the apartment doors scraped on the floor and the shower head leaked.
The apartment and complex was clean, comfortable and in a good location. The staff were really nice, very helpful and hard working. The food and drink facilities were very good and good value for money. The pools were good sizes and realky clean and the sunbeds were cleaned immediately after use.
Stayed in September 2024
Reviewed: 10 September 2024
Richard
United Kingdomii think the appartment we stayed in this time was still awaiting a refurb so not quite as nice as previous appartments but still enjoyed
stayed hear 4 times and loved it every time. pool bar and staff amazing
Stayed in September 2024
Reviewed: 28 August 2024
William
Irelandthe only thing I didn't like was the guy on reception he was very abrupt and when I was checking out there was a girl also and she was on the phone he was stood behind her and let me wait before eventually asking me what I wanted, I then having handed over the keys 1 which was a safe key with a returnable deposit I again had to wait till the girl got off the phone, so well done him....
I liked that fact that I checked in early and the room was on ground level and got afternoon sun(room 5), and also the room was poolside in the smaller part of the complex which was quiet
Stayed in August 2024
Reviewed: 25 August 2024
Mary
United KingdomThere wasn’t much we didn’t like but we like to go walking then come back and lay by the pool but we could never get a lounger so we usually had to just go back out and lie on the beach.
It was very convenient for shopping and night life and not too close to the busy strip so very quiet for sleeping at night. I like this property so much it was my third visit.
Stayed in August 2024
Reviewed: 21 August 2024
Elaine
IrelandNo air conditioning
No sunbed wars , could get a sunbed anytime of the day, spotless clean and very nice pool bar staff were very good
Stayed in August 2024
Reviewed: 13 August 2024
David
United KingdomComplex is extremely well run and kept very clean. As regular visitors we had another fabulous stay. The pool bar run by Ruben and Tina and family once again exceptional service, great and very reasonably priced food and drink. Thanks to these guys for ensuring our stay was another very enjoyable experience. Shout out to Nicson who looked after everyone around the pool, a really attentive and friendly guy. Have stayed here many times and our request for specific accommodation is always allocated so again thanks to the team for this 👍
Stayed in August 2024
Reviewed: 13 August 2024
Trisha
IrelandNothing at all.
Immaculately clean. All staff so friendly and helpful Fabulous pool and sun loungers. Poolside Bar and Restaurant really lovely, efficiently run by beautiful family. Short walk to Strip and beach. Everything was perfect. Will definitely return and highly recommend to anyone. Thanks to you all.
Stayed in August 2024
Reviewed: 12 August 2024
Niamh
IrelandBed were a little hard
V spacious apartment for 5 people , v clean, v friendly and helpful staff, fresh towels every 2nd day and fresh sheets twice a week
Stayed in August 2024
Reviewed: 12 August 2024
Annemarie
IrelandOnly thing I didn't like was no air con ,, room was very hot even when all doors and windows open ...wouldn't put me off staying again I'd probably just rent a fan .
Staff where lovely, spotless apartment and surrounding gardens and pool spotless..location is great about 5 mins walk to the strip .
Stayed in August 2024
Reviewed: 11 August 2024
Lynda
United KingdomFriendly staff, and pool bar staff excellent.
Stayed in August 2024
Reviewed: 9 August 2024
Ann
United KingdomNothing!
Location, cleanliness & pool
Stayed in August 2024
Reviewed: 9 August 2024
Shane
IrelandNothing
Great staff and facilities... from the lifeguard keeping the place spotless to making sure the kids were safe in the pool...pool bar food lovely and great value. Would definitely recommend and return
Stayed in August 2024
Reviewed: 4 August 2024
Lyndsey
United KingdomNothing
Clean, plenty of sun beds, lovely apartment, great size pool. Great location. Food and drink really nice and also reasonably priced
Stayed in August 2024
Reviewed: 3 August 2024
Wayne
United KingdomNothing
Everything
Stayed in August 2024
Reviewed: 31 July 2024
Jayne
United KingdomGreat location, peaceful but near plenty of restaurants. Excellent service at the on-site pool bar/restaurant with delightful staff. Pool staff very attentive and on hand ready with umbrellas, pool spotless.
Stayed in July 2024
Reviewed: 23 July 2024
Sharon
IrelandIt would have been nice to be able to play my music around the pool very low. I know this is not permitted shame. There should be more information about the pool regarding children, no floats lilo's balls, children were very disappointed.
Everything spotless clean complex 10/10.
Stayed in July 2024
Reviewed: 14 July 2024
Linda
IrelandDidn't realise our apartment would be in a separate building to reception
Lovely pool, quiet atmosphere, good location
Stayed in July 2024
Reviewed: 11 July 2024
Paula
United KingdomNothing!!
Absolutely gorgeous. Should be a higher star!! Beautiful. Restaurant fan. Breakfast gorgeous and BBQ too! Staff lovely 😍
Stayed in July 2024
Reviewed: 9 July 2024
Slavka
SpainI liked everything
It was very clean and well managed, no screaming around the pool at any time, very good and chill vibes. The bar/restaurant was great, the staff were super friendly and helpful, really loved them. Enjoyed every single day there and wished to stay more ;)
Stayed in July 2024
Reviewed: 7 July 2024
Caoimhe
IrelandStaff were lovely. The location is perfect - walking distance to everything you need. Small convenience store across the street. Clean and tidy. Quiet and nice atmosphere.
Stayed in April 2024
Reviewed: 1 July 2024
Luke
IrelandThe staff were so friendly , the views from our balcony were amazing looking at the sea. And the apartment was perfect for us so much space and was comfortable.
Stayed in June 2024
Reviewed: 28 June 2024
Angela
United KingdomNothing
Liked everything about it. Friendly and helpful staff on arrival at Reception and throughout our stay The whole complex is extremely well kept and really clean Large swimming pool with nice on site pool bar/restaurant
Stayed in June 2024
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