I was expecting a gym just a room with a running machine a sit down exercise bike a couple of free weights restaurant closed bar closed

Friendly staff very clean fair breakfast easy parking comfortable beds and good showers we had to leave a day early and was given a refund very good

Stayed in October 2024

There was no kettle or cups. Lights did not come on, reception lady had to come up

Comfy mattress

Stayed in October 2024

It wasn't open in the mornings

Lovely pool.

Stayed in August 2024

The hotel has few buildings. It announces grate views, but our room had view to the tennis court so it was not what I expected. It was a noisy place, I could hear my neighbors coming and going.

Grate location, close to the center and very easy to find. Clean rooms, comfortable beds.

Stayed in July 2024

Air conditioning would not go down low enough with the very high temperatures even though we set it at a low temperature and the dining room was not open for dinner.

Nice clean large room

Stayed in July 2024

The restaurant wasn’t open for an evening meal. We didn’t want to travel out in the evening, but we had no choice

The staff in the bar/ restaurant were really friendly and helpful

Stayed in May 2024

Bar was closed throughout the stay. The restaurant was running on a skeleton menu.

Breakfast was very good.

Stayed in April 2024

The location of hotel was good for me as I like walking and it was only a short stroll to the city centre. The breakfast was very good and well worth the money. Excellent selection of food and drinks. I have booked several more breaks at this hotel over the next few months. It is only forty minutes drive from home so is ideal for me.

Stayed in May 2024

Facilities advertised such as pool are only open in summer months. Aircon did not work

Big room, quiet Bus stop outside hotel

Stayed in March 2024

Coffe machine at breakfast did not work . Staff made no effort to remedy situation .

Clean and comfy good value

Stayed in March 2024

No coffee/tea facilities in room

Straight off motorway easy to find parking free

Stayed in February 2024

Generally poor quality. All the bread needed toasting as it was not fresh enough to eat otherwise.

Stayed in January 2024

I feel so bad writing this but I know the reviews always encourage the owners to make changes as needed. Especially considering it's past. It's got so much potential! I understood that it was closed during the pandemic as the original owner died. Then it got rented out and I know the new management is trying to revive it. They recently renovated the events room for weddings. It looks amazing! A great space for a wedding. However, the rest of the hotel is reall lacking. All the amenities are shut and need some TLC. I understand one thing at a a time is being done to revive the place, but if I was the owner, I would personally revoke 1 star and keep it as a 3 star hotel. When you get the amenities going and upgrade the room furniture, modernize áreas ... then I would call you a 4 star hotel. I mean they have 2 pools, a disco area and couple large events rooms, a spa, reataurant etc. What gives it a disservice is the fact that I have no idea how the local council gave permission to building warehouses and commercial buildings around the 4 star hotel. It's really devalued the hotel's location and views and it's no doubt NOT the hotel's fault. The breakfast was also lacking but who can blame them if there are less guests. I really do wish this hotel a speedy recovery but please take it down to 3 stars otherwise its false advertising.

The staff were very helpful and kind to us, albeit you can tell they feel unamused or feeling down. The room sizes are amazing! What potential! Parking is free which is good. It's good for a short stay and to sleep. Not to experience a hotel experience. The pillows were great though and the hair dryer had power! I wasn't expecting that.

Stayed in October 2023

Old fashion hotel, not a 4 star and quite some noise from rooms beside

Stayed in September 2023

Poor facilities

Stayed in June 2023

Pool area definitely needs attention. Cracked tiles and sun loungers that have seen better days. Parking on hotel grounds very limited. Despite restaurant being advertised on Webb site when we arrived on a Sat we were informed that it was closed. Very little alternative places to eat in vicinity of hotel

Rooms were big. Hotel clean. Breakfast was good value and had on offer gluten free bread and lactose free milk. Staff very friendly

Stayed in June 2023

No employees bilingual

Stayed in June 2023

no food no restaurant

Stayed in June 2023

The shower didn’t have a shower head that you could detach but it was ok. They only had breakfast, no restaurant for lunch or dinner. But overall an excellent hotel if it’s just to sleep.

Big bedroom and big double bed, very comfortable bed. Lots of free parking outside.

Stayed in June 2023

False advertising of all the amenities.

Great room and bathroom, but the gym was lacking, spa, pools and , restaurant, bar were all closed! Please reflect this on the website. The only thing that was available was breakfast.

Stayed in May 2023

Monday in March so no services available.

Clean, comfortable bed and good location.

Stayed in March 2023

a bit noisy (most likely the engine of the lift?) and the breakfast buffet could be improved for a 4-star hotel.

polite and accessible staff.

Stayed in March 2023

good

Stayed in January 2023

No one was at reception for about 5 mins looked around and the lady was in the restaurant helping them as they were short staffed she asked us to wait and she came out in a few minutes to book us in

Fair

Stayed in January 2023