Avda. Jaime III, 9, 07012 Palma de Mallorca, Spain
#52 of 113 hotels in Palma de Mallorca
Guests' ChoiceBased on 1264 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Peter
United KingdomNothing.
Safe, convenient location. Clean, smart, comfortable. Pleasant, helpful staff. Great baggage storage facility for check-in/out days. Will use again.
Stayed in September 2024
Reviewed: 23 September 2024
Svend
DenmarkNoise from hallways ans Sky bar
Rooftop terrace
Stayed in September 2024
Reviewed: 14 September 2024
Joanna
United KingdomExcellent location in centre of city. Roof top bar with amazing views.
Stayed in September 2024
Reviewed: 14 September 2024
Claire
United KingdomGreat location Clean
Stayed in September 2024
Reviewed: 14 September 2024
Catherine
United KingdomWhilst parking can be arranged nearby, it isn’t on site, which could be a problem for some.
Great location and stunning roof top bar/restaurant (which you need to book if you want a guaranteed table outside - reception staff didn’t tell us that).
Stayed in September 2024
Reviewed: 12 September 2024
Jacqueline
United KingdomI genuinely did not find anything not to like.
We found the staff on reception and in the Sky Bar to be efficient and friendly and the quality of the room was exceptional.
Stayed in September 2024
Reviewed: 12 September 2024
Ross
United KingdomLocation
Stayed in September 2024
Reviewed: 12 September 2024
Morris
United KingdomGreat location. Fantastic rooftop bar and restaurant. Great service.
Stayed in September 2024
Reviewed: 11 September 2024
Moraima
United StatesLike everything Breakfast great Concierge’s services very helpful to me Maid services great, love your towels
Stayed in September 2024
Reviewed: 10 September 2024
Maunie
IrelandFood was expensive and just average
Location, sun roof, staff
Stayed in September 2024
Reviewed: 10 September 2024
Karen
United KingdomA bit noisy at times and no pool
Location location location! Gorgeous rooftop.
Stayed in September 2024
Reviewed: 9 September 2024
Margaret
Isle of ManAs we are repeat guests and have stayed at this hotel many times obviously we like everything about this hotel .
We booked as room only.
Stayed in September 2024
Reviewed: 2 September 2024
Shelly
United StatesLocation!!! Location!!! Location!!! The duomo is 3 mins away if. The hotel is very nice on a main street. Ask for a high floor (6 or above) facing the port. The view from 612 was amazing!!! Great staff. Very nice buffet breakfast. This hotel is a winner.
Stayed in September 2024
Reviewed: 31 August 2024
Joann
United StatesGreat location Very clean Comfortable bed
Stayed in August 2024
Reviewed: 31 August 2024
Tina
United KingdomWe had requested a room with a view/balcony but didn’t get offered one.
The location! Everything was within easy access from the hotel. Perfect for all members of the family with different interests. Our son celebrated his birthday during our stay and the hotel receptionist (a lovely lady) arranged a surprise box of chocolates, balloons and card and a keepsake which was a really sweet gesture. Thank you very much! All the staff were very helpful and pleasant to talk to. Much appreciated while on a relaxing break.
Stayed in August 2024
Reviewed: 29 August 2024
Charlotte
United KingdomQuadruple family room was amazing and very comfortable. Two single beds and a double bed for a family of four.
Stayed in August 2024
Reviewed: 24 August 2024
Laura
United KingdomOnly thing missing was a rooftop pool to cool down but for a city break it’s very good.
Lovely hotel …nice breakfast room …fab location… amazing views from the rooftop bar… great value lunch .
Stayed in August 2024
Reviewed: 23 August 2024
Schmitter
SwitzerlandFrom my room you could hear people on the hallway very well. The other guests were not exactly trying to be quiet either. I had to sleep with ear plugs.
Super clean. Nice rooms. Beyond friendly and helpful staff. Perfect location!
Stayed in August 2024
Reviewed: 22 August 2024
Sasa
SerbiaNo parking, uncomfortable beds
Location, air condition, room size
Stayed in August 2024
Reviewed: 19 August 2024
Soo
United StatesNo parking available
Very clean and it is indeed in a great location. The rooftop bar is definitely worth the visit
Stayed in August 2024
Reviewed: 18 August 2024
Nicolet
New ZealandGreat bar upstairs on the roof, right in the middle of the shopping road
Stayed in August 2024
Reviewed: 17 August 2024
Sarkis
United StatesProfessional staff and very helpful. The property is very clean, modern and nice roof top.restaurant and bar.
Amazing location close to shops, amazing restaurants, beach and all attractions.
Stayed in August 2024
Reviewed: 16 August 2024
Зоя
UkraineHousekeeper doesn’t hurry to clean the room and the cleaning is not good
Great location in the center.Modern hotel and rooms.
Stayed in August 2024
Reviewed: 15 August 2024
Małgorzata
United KingdomVery clean, great price, location.
Beautiful, modern hotel with great restaurant !
Stayed in July 2024
Montpellier, France
Sankt Anton am Arlberg, Austria
Manassas, USA
Sechelt, Canada
Marrakech, Morocco
Split, Croatia
Ravda, Bulgaria
Freudenstadt, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content