Avenida del Mar, 20, 08398 Santa Susanna, Spain
#23 of 44 hotels in Santa Susanna
Guests' ChoiceBased on 122 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 16 September 2024
Maryna
UkraineSafe deposit box is for the extra charge, hair dryer is a bit too weak for the long hair.
I really liked this hotel. During our stay we didn't have any issues with stuff or with the level of comfort. If you have any additional questions or requests the hotel stuff will be friendly, supportive and willing to help. Breakfast was great. Despite the fact that the same set of dishes is served every day, you always have a wide range to choose. Fruits (pears, pineapples, watermelon and melon etc), vegetables, meat and cheese slices, pancakes, tosts, eggs and bakery. I also want to mention that our beds were very comfortable. We stayed in the double room with balcony (twin beds). For people who like to stay up late, I would like to recommend The Kings restaurant near the Alhambra Hotel, they work until 1am.
Stayed in September 2024
Reviewed: 14 September 2024
Mark
United KingdomKids club wasn't open like advertised
Nice room, friendly staff, good location, good food.
Stayed in September 2024
Reviewed: 9 September 2024
Tanguy
FranceThe sound proofing of the rooms, or lack thereof. We could hear our loud German neighbours playing music until 1:30 am, or the upstairs neighbours moving furniture like they were redecorating their room every 30min (there are only so many things you could move in the room, yet they managed to do this for our entire stay). We could also hear the live shows very loudly through our window, which didn't close perfectly airtight (although this was checked by a technician and deemed to be fully normal, which is fair enough). Even if airtight, we would've probably still heard it quite loudly as it was playing at very high volumes. Paying 5€ per day for pool towels, with a 10€ deposit, seemed extortionate. Even touristic corner shops right outside the hotel sold some for 6€ which you can keep for life (although you probably won't want to as they are not the most pretty or good quality, but they do the job).
All the staff was very nice and accommodating, and the buffet had good variety so everyone could find something they liked (although not the best quality, so it took a bit of trial-and-error to find something to our taste). The live shows in the evening were done by a DJ, except for Friday where it was a live band. They were always fun, but very loud until midnight, so sometimes a bit annoying in late evenings when trying to rest. The price we payed for a last minute booking with half-board in early September was the best of the area. Very good value for money (if you bring earplugs).
Stayed in September 2024
Reviewed: 30 August 2024
Tetiana
Luxembourgvery loud live music until 12:00 at night, if you are with small children, it creates a bad atmosphere for putting the children to sleep, not comfortable for rest, at dinner and breakfast they do not have time to bring or prepare food, you have to wait also you can't take a sandwich for a child with you it's very strict the staff is watching and following you
I liked the rooms, they are not big but cozy , the food is not variety but delicious
Stayed in August 2024
Reviewed: 19 August 2024
Nicola
FranceThe only aspect that can be improved is the restaurant. Food is overall good, but there's way too much fried and pork based food. We wished there could have been a larger choice of typical Spanish dishes, and more local fish.
The staff is really nice and helpful. The location is close to the beach. In the comments people complain about noise and poor cleaning: it's just not true, the hotel is in good conditions and you can ask for a quiet room, which we got. As I said, the staff is super nice and helpful! Also the gym is amazing, never seen a better equipped one in a hotel. Overall, you can't have anything better at this price point.
Stayed in August 2024
Reviewed: 6 August 2024
Yerkin
KazakhstanGreat location. A bit noisy as the night. Good for its price.
Stayed in July 2024
Reviewed: 2 June 2024
Mihaela
United KingdomFor families with older children a triple room is not suitable as you can be seen when showering. Never seen such thing, the shower outside without any possibility to cover the door.
Location, very helpful staff
Stayed in June 2024
Reviewed: 21 May 2024
Breda
IrelandOur initial 3 bed room was exceptionally small with the bathroom virtually in the bedroom. 3 were booked but towels for 2 and a drink for 1.....counterpains were dirty.
We were listened to when we had a problem and the staff were very helpful. Breakfast was great. Food in the bar was good.
Stayed in May 2024
Reviewed: 17 May 2024
Dominique
FranceDirty shower and sink Breakfast more than average Parking is not on site but in the street
Fast check-in Location
Stayed in May 2024
Reviewed: 9 October 2023
Albert
SpainNot a strong signal on WiFi
Good size room and balcony. Comfortable bed. Very clean like all Spanish hotels. Good choice for breakfast.
Stayed in October 2023
Reviewed: 2 October 2023
Abhishek
NetherlandsMaybe as a suggestion- coffee makers/water cookers should be placed. Being a morning tea/coffee person, would appreciate it having in the room.
Good location, amazing and helpful staff. Our stay was pretty good. Lot of options for shopping and food around the hotel.
Stayed in October 2023
Reviewed: 29 September 2023
Price
United KingdomSmall pool but private.
Very clean, the staff were amazing and accommodating.
Stayed in September 2023
Reviewed: 27 September 2023
Cassandra
AustraliaExcellent cleanliness. Breakfast & Dinner wonderful. Lots of selection. Great value
Stayed in September 2023
Reviewed: 20 August 2023
Xavibcn
SpainToiletries in the room were a little bit outdated.
Nice location and good value for money. Very big and spacious room and huge balcony.
Stayed in August 2023
Reviewed: 17 August 2023
Andrei
NetherlandsIt was extremely loud until midnight because of the disco on the ground floor. Boring swimming pools, kids have nothing to do there. If you travel with children, keep it in mind.
Proper work of air-conditioner. Good choice of food for breakfast/dinner.
Stayed in August 2023
Reviewed: 16 July 2023
Denny
SwedenI don't have any major complaints except maybe that the Wi-Fi should be much faster because it is very slow.
The location is great with access to parking. A very nice and pleasant place to rest.
Stayed in July 2023
Reviewed: 5 October 2022
Hector
United KingdomFor the short time there, I have nothing bad to say.
Cleaning people very attentive to your needs.
Stayed in October 2022
Reviewed: 5 September 2022
Yshnah24
SpainEverything is great! Comfortable bed, location, pool and food was wonderful! We enjoyed our stay! Live band on friday night was 💯😊
Stayed in September 2022
Reviewed: 1 September 2022
Tara
United Kingdomn/a
location and entertainment
Stayed in September 2022
Reviewed: 26 August 2022
David
Irelandmix up on arrival with booking so had to wait 20 minutes
Close to the beach, the staff were very friendly
Stayed in August 2022
Reviewed: 7 August 2022
Tal
Germanybreakfast was poor with vegtables, the room was a bit noisy from the street
great location, nice staff, nice room with great shower
Stayed in August 2022
Reviewed: 30 July 2022
Emma
United KingdomWe didn't mind but the entertainment is loud but finishes at midnight.
Lovely international hotel, the shower in the room was an added luxury, the restaurant was clean and offered a wide variety of food.
Stayed in July 2022
Reviewed: 22 July 2022
Magdalena
BelgiumSmelly drain in the shower and defective ventilation in the toilet. As usual, I didn't waste my time with complaints so the hotel staff didn't know about the problems.
The room was nice and clean, table and chairs on the balcony, very good pressure of water in the shower, very good and various breakfast, very friendly staff. We recommend dinner in the restaurant of the hotel. Wi-Fi was ok.
Stayed in July 2022
Reviewed: 19 July 2022
Jesus
Germanyair conditioner was barely working. I could hear and feel some air coming out of the vent but it was too little to make a difference in the room temperature. it was hot at night and you can’t open the windows because it’s quite noisy outside
good location close to the beach
Stayed in July 2022
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