Viera y Clavijo, 49, 38004 Santa Cruz de Tenerife, Spain
#9 of 30 hotels in Santa Cruz de Tenerife
Guests' ChoiceBased on 450 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
9.1
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 17 October 2025
Helen
United KingdomNothing to dislike.
Beautiful location. Spacious, immaculately clean, comfortable room with balcony and view. We received a warm, friendly welcome on arrival. All the staff were professional, efficient and extremely helpful throughout our stay. Breakfast was excellent. We look forward to returning one day.
Stayed in October 2025
Reviewed: 14 October 2025
Jorge
Portugallocation, room and attention
Stayed in September 2025
Reviewed: 7 October 2025
Radoslav
BulgariaMaybe, there was not enough space for parking, but again the reception solved our issue immediately.
This hotel is a gem in Snta Cruz de Tenerife. We have booked it, because of the close location to the city centre and Playa de las Terisitas. It exceeded our expectations. Restorant is very delicious, even we don't had a meal included we ate 3 nights for a dinner course and it's so delicious. We ordered deifferent things, but everytime the meal was really good. City centre is just 800m away and you could walk just straight line. The personnel which is working there was really nice and cool, every time they responded to us. Personell is really kind, everyone with no exceptions! Even when I wanted to make a surprise for my girlfriend birthday they made my girlfriend birthday surprise! (I saw that revolut, thank you again, apprisiate it so much!) I really reccomend this hotel everything was really nice. Our room was everyday cleaned and the ladies which cleaning the rooms was also nice. Looking forward to meet you again! Thanks to whole perssonel, which made our stay comfortable.
Stayed in September 2025
Reviewed: 4 October 2025
Peter
QatarParking charges were high considering the room rates and the difficulty of getting into street parking. Espressos capsules provided in the room but no machine.
The hotel has a very handy central location in a lovely quiet area, close to the ramblas, restaurants etc. The reception staff were very helpful & the pool area lovely.
Stayed in September 2025
Reviewed: 26 September 2025
Declan
IrelandNothing.
Very comfortable hotel and situated in a great location. Also staff were very friendly and helpful especially the hotel receptionist Kevin.
Stayed in September 2025
Reviewed: 12 September 2025
Cristina
QatarThe pillows
Very nice hotel and staff. Excellent swimming pool.
Stayed in September 2025
Reviewed: 8 September 2025
Felipe
United KingdomI love everting , maybe more space by the swimming pool
Very good very central
Stayed in September 2025
Reviewed: 6 September 2025
Gary
United KingdomNothing
Stayed here before Beautiful hotel in a lovely part of the city Room with a pool view a must
Stayed in September 2025
Reviewed: 24 August 2025
Kate
United KingdomBreakfast was expensive
Pool was lovely and restaurant too
Stayed in August 2025
Reviewed: 20 August 2025
Yiftach
RomaniaNothing.
Excellent friendly service. I got upgraded to a wonderful Junio Suite. Very comfortable, spacious.
Stayed in August 2025
Reviewed: 8 August 2025
Leonor
PortugalNothing! Everything was excellent!
Everything was great. Starting with the staff that were very nice and dedicated to see everyone well. I had a very comfortable room with pool view, which was lovely. Everything was very clean. The breakfast was exceptional. Would recommend this hotel to everyone.
Stayed in August 2025
Reviewed: 24 July 2025
Brayson
SpainLocation
Stayed in July 2025
Reviewed: 5 July 2025
Catriona
SpainCooked breakfast not good but rest of buffet on offer was great
Staff were very friendly and beds super comfortable
Stayed in July 2025
Reviewed: 21 May 2025
Ireneusz
Irelandaccess to swimming pool at 10 AM
location and cleanliness
Stayed in May 2025
Reviewed: 13 May 2025
Mila
CroatiaAccommodation inside the family room is very old.
The staff is friendly, but the accommodation inside the family room is very old. The location is very good, within walking distance to the city center. The surroundings of the hotel are very peaceful and nicely arranged
Stayed in May 2025
Reviewed: 11 May 2025
Yvonne
United StatesThere was nothing that we didn’t like.
This hotel was situated in a very centric neighborhood while still being part of a residential sector. It was very safe to walk around, and its location was quite close to everything. Its rooms were very clean, and its staff was extremely friendly and helpful. Thank you, Juan Carlos Alemán!
Stayed in May 2025
Reviewed: 9 May 2025
Gabriela
SlovakiaValue for money. Garage parking. Good Central and quiet location. Comfortable bed. Excellent breakfast.
Stayed in May 2025
Reviewed: 24 April 2025
Timothée
FranceGreat stay, thanks especially to our venezuelian bartender who was very caring and always smiling for serving our soya lattes 😊
Stayed in April 2025
Reviewed: 21 April 2025
Rita
United StatesGood location- close to cruise port
Welcoming staff Lovely room
Stayed in April 2025
Reviewed: 2 April 2025
Tamar
IsraelBreakfast not included.
Large room, comfortable
Stayed in March 2025
Reviewed: 23 March 2025
Sigríður
IcelandI love this Hotel !
Stayed in March 2025
Reviewed: 16 March 2025
Anthony
NetherlandsGot an invitation from the hotel to upgrade to a room with balcony, but after accepting this there was no such room available.
Wonderful breakfast, serviced by a most attentive lady.
Stayed in February 2025
Reviewed: 8 March 2025
Steven
SpainBreakfast a little disappointing, food not particularly hot, had to wait for table as restaurant not big enough for all guests and not sure if hotel was full
Location of hotel was great, staff very helpful.,great size room.
Stayed in February 2025
Reviewed: 4 March 2025
Webster
United KingdomNear a school and a busy main road. Not very relaxing when around pool as constant road noise.
Suite really nice size and very clean. Great staff. Pool area only had around 20 loungers. Exterior of hotel needs some updating. Food ok. Soundproof windows keep the room quiet.
Stayed in March 2025
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