Río Borines, 30710 Los Alcázares, Spain
#31 of 124 hotels in Los Alcázares
Guests' ChoiceBased on 979 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 25 September 2024
Angela
SpainNo furniture on terrace, small pool area for size of hotel
Good hotel close to restaurants and bars
Stayed in September 2024
Reviewed: 23 September 2024
Leanne
United KingdomStayed numerous times and will be back
Stayed in September 2024
Reviewed: 21 September 2024
Susan
United KingdomLiked everything
Lovely comfortable room bed
Stayed in September 2024
Reviewed: 17 September 2024
Paul
United KingdomNothing
Everything
Stayed in August 2024
Reviewed: 14 September 2024
Julie
United KingdomMini coffee pod machines in rooms would be an improvement rather than kettle and instant coffee.
The location is fabulous. The style of the hotel is excellent. The cleanliness is superb. The staff are extremely helpful.
Stayed in September 2024
Reviewed: 12 September 2024
Denise
United KingdomA great hotel in a good location . Modern and clean although the bathroom was a bit dated and the shower not too safe regarding the temperature controls . Once worked how to just minutely turn the hot tap could get it regulated so it wasn’t too hot . Also the seal around the shower had some mould starting and it didn’t drain away too quick . This may sound picky but I personally love a good bathroom. There was a small balcony but no chairs to sit on . Overall the room was a good size and clean . The breakfast was good and the staff very helpful The leisure area was on the roof top . Gym had a good selection of equipment but no water or towels available. The pool area was adequate for the time we visited as it wasn’t too busy . Peak season would be packed . Tiny pool . Lots of beds inside and out though .
Stayed in September 2024
Reviewed: 11 September 2024
Eliza
United KingdomExcellent location comfortable hotel, only issue wd had is when we asked for milk staff wouldn't assist (night staff).
Stayed in September 2024
Reviewed: 9 September 2024
Marie
IrelandNo balcony furniture. Very flat pillows. Due to very limited mobility I picked this hotel because it offered bars and restaurants but which were not open during our stay.
Good breakfast a good variety of hot and cold options. Rooms were spotless. Good cental location.
Stayed in September 2024
Reviewed: 9 September 2024
Patrick
IrelandThe breakfast was poor.
Very clean and great location
Stayed in August 2024
Reviewed: 8 September 2024
David
United KingdomThe tea and coffee facility was lacking. After complaining twice about the replenishment of coffee, we had to buy our own coffee milk and water.
Breakfast was OK. Location excellent.
Stayed in September 2024
Reviewed: 7 September 2024
Fiona
IrelandPool area was in poor condition.
Breakfast was very good, plenty of variety. Close to the restaurant strip and the beach on the main thoroughfare.
Stayed in September 2024
Reviewed: 4 September 2024
Debbie
United KingdomLocation, management, service , quality and ease of all aspects of booking all contribute to an excellent all round experience
Stayed in August 2024
Reviewed: 4 September 2024
Sarah
United KingdomBed was uncomfortable no air conditioning sick in lift
Location
Stayed in September 2024
Reviewed: 3 September 2024
Simon
United KingdomA nice hotel in a good location. Unfortunately the beds were very hard and pillows not so good. Otherwise very good with nice staff
Staff, location
Stayed in September 2024
Reviewed: 1 September 2024
Alan
United KingdomNothing really
Close proximity to all the bars and restaurants
Stayed in August 2024
Reviewed: 30 August 2024
Emma
United KingdomCould have been a little bit cleaner, just the odd bit of dust here and there. We had a couple of noisy nights but I think that was due to other guests and not the hotel’s fault
Location is spot on. Room was a decent size and had everything we needed
Stayed in August 2024
Reviewed: 26 August 2024
Blue
United KingdomBathroom not really private and no chair in balcony
Lovely staff great location good value
Stayed in August 2024
Reviewed: 26 August 2024
Daizy
United KingdomThe balcony view is of a road, you can’t hear any noise but just not the nicest view. Pool is quite small.
Within walking distance of the restaurants and shops. Hotel really clean and comfortable beds.
Stayed in August 2024
Reviewed: 25 August 2024
David
United KingdomWI Fi in rooms and parts of hotel dreadful, could do the bits of work that came in due to it.
Stayed in August 2024
Reviewed: 24 August 2024
Andrea
United KingdomA few things I don’t like is : (A) having to pay for a soft pillow at reception (B) no English speaking Chanel’s on TV (C) having to pay for use of car park 10€ daily
We have stayed 4 or 5 times now over the past few years, and enjoy the hotel, it’s location and the standards of the hotel.
Stayed in August 2024
Reviewed: 19 August 2024
Sharon
United KingdomThe staff were not very friendly and gave no information on facilities the hotel had to offer
Location
Stayed in August 2024
Reviewed: 17 August 2024
Scott
United KingdomThe pool area was small and despite the being signs advising people that sun beds were not to be reserved, on one occasions we counted 11 beds (over half) with towels on them with not a person in sight for over 2.5 hours. There were also a group of teenagers that clearly weren’t staying at the hotel that had come in to use the pool. The air con in the room was awful. Absolutely no benefit whatsoever. We spoke to the reception staff who said that it is automatic and controlled by the the staff. He explained that he could turn the temperature down to 19 degrees. This was much better although it didn’t last. When we left the room the following day, it was back up to 24.5 degrees. Also, I do feel that the hotel choosing to not have chairs on the balconies is a let down. It would have been nice to sit outside and watch the world go by!
This was our second stay at this hotel, the first being 10 years ago for my wife’s 40th Birthday, this time for her 50th. The location of this hotel is fantastic. Our room was a good size, clean but it is in need of updating. The staff that we spoke to were polite. We only had one meal there which was pizza, it was delicious and reasonably priced!
Stayed in August 2024
Reviewed: 16 August 2024
Karen
United KingdomClean & staff were all so friendly & helpful.
We loved the location, our room was perfect! We absolutely loved the roof top bar & pool all so clean & relaxing.
Stayed in August 2024
Reviewed: 13 August 2024
Leslie
United KingdomBathroom was a decent size, but shower over bath was very poor and awkward to operate. On review stated cafeteria and evening bar facilities in hotel, but when we arrived found both facilities closed July and August. Had to phone reception to adjust aircon in room.
Hotel was in a good location, and the room was a good size. Ample off road parking without paying €10 per day for hotel parking.
Stayed in August 2024
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