17 El-Shohada Street, Raml Station, 21111 Alexandria, Egypt
#6 of 52 hotels in Alexandria
Guests' ChoiceBased on 958 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.2
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 26 June 2024
Hajer
United Arab EmiratesEverything was perfect
The luxury of the furniture and the cosy style Amazing place Staff very kind
Stayed in June 2024
Reviewed: 26 June 2024
Mustafa
SwitzerlandThe hotel staff is very nice and helpful. Furthermore, the hotel has a great location and all the taxi drivers now the location. We can recommend the rooms especially for families as they are very spacious. Ms mayar agha and ms nadeen they are so helpful
Stayed in June 2024
Reviewed: 25 June 2024
Karim
EgyptNothing.
The working team. They were cheerful and helpful. The view from the roof The morning breakfast
Stayed in June 2024
Reviewed: 25 June 2024
Heba
Egyptthe room in the 4th floor is little bit old and needs upgrade and maintaince
Great hotel location and the view in the breakfast is ammazing.and room view is gr8 .actually the stuff is helpful specialy mr andru and miss nadine and miss aya agha
Stayed in June 2024
Reviewed: 25 June 2024
Mostafa
GermanyNothing.
The hotel is very well maintained and the location is very nice with full panoramic view on the mideterenean. The restraunt on top Blue Har bor has a nice setting with light music and good food. Staff is very friendly specially Mrs. Mayar who was very helpful and professional.
Stayed in June 2024
Reviewed: 24 June 2024
Christine
AustraliaPhone call to our room from restaurant at 11pm to tell us that the dinner bill from that evening needed to be signed again
Location was really good, with amazing views and breakfast, comfortable room and pillows and staff friendly and helpful
Stayed in June 2024
Reviewed: 24 June 2024
Mohammed
EgyptThe style
Location is perfect, exceptional sea view
Stayed in June 2024
Reviewed: 24 June 2024
Mohamed
Saudi ArabiaNothing
It was a very nice hospitality from all staff specially Ms Mayar and Ms Nadeen and all sky roof staff
Stayed in June 2024
Reviewed: 24 June 2024
Busra
TurkeyWe had great weekend in Alexandria while staying at this hotel. I highly recommend the room with direct sea view. We nearly wanted to spent the weekend with sitting in balcony and looking to the view. Hotel’s location is good, on the very heart of Alexandria. We could go to most places by walking. Staff was really nice. Hotel’s atmosphere is also. Breakfast was quitely enough with Mediteranian view.
Stayed in June 2024
Reviewed: 23 June 2024
Amged
United Arab EmiratesBest staff ever
Stayed in June 2024
Reviewed: 22 June 2024
Neivien
United KingdomEverything was great
We had the most wonderful stay in the Windsor hotel. From our arrival, the staff were super friendly and very attentive to all the details. The room was beautiful and super clean and overlooked the sea. A really beautiful view. Special thanks to Miss Cristina for making our stay extra special and for her fantastic guest relation skills, she made us feel extremely welcome - thank you so much . We will be back again soon !
Stayed in June 2024
Reviewed: 22 June 2024
Mohamed
Egypt- very late check in policy @2 - suite needs a bathroom fix as it leaks i complained twice with no luck
This is my 4th time staff is very friendly specially blue harbor team But not a + for: - very late check in policy @2 - suite needs a bathroom fix as it leaks i complained twice with no luck
Stayed in May 2024
Reviewed: 22 June 2024
Heba
EgyptWe really enjoyed our stay at the hotel and had a wonderful experience. The room was clean and comfortable. The rooftop view was incredible. Special thanks to Mayar who was extremely helpful during the booking process and always had a lovely smile on her face while helping.
Stayed in June 2024
Reviewed: 21 June 2024
Ataberk
TurkeyNothing
The location of the hotel, the room, welcoming, the breakfast and the dinner in the roof restaurant, the hotel staff especially Christina (with her lovely attitude and helpfulness) everything was amazing. You were like experiencing the history during your stay. I hope one day i will have the same experience again.
Stayed in June 2024
Reviewed: 21 June 2024
Paul
IrelandNothing. The hotel and the staff were perfect
This was my second time to stay in the Windsor Palace Luxury Heritage Hotel. It's a large old style hotel with a lot of character located the Corniche on the seafront in Alexandria. The location was perfect. The balcony in our fourth floor room looked out over the harbour and the Mediterranean Sea. Everywhere we wanted to see in the city was just walking distance away. The facilities in the room, which was spotlessly clean, were excellent, with Wi Fi and a kettle and tea making bits. The staff were very friendly and helpful, especially Christina who was the customer service lady and really helpful. She even arranged for chairs and a coffee table to be placed on the balcony. The breakfast was very good, with handmade omelettes, and was substantial, setting us up for the day. All in all, an excellent hotel and an excellent experience.
Stayed in June 2024
Reviewed: 21 June 2024
Ahmed
EgyptFew maintenance is required.
The classic decoration and structure. Staff are very kind. The view and atmosphere.
Stayed in June 2024
Reviewed: 20 June 2024
Abdelatef
EgyptNo parking for cars
Style , location
Stayed in June 2024
Reviewed: 20 June 2024
Sherif
Saudi Arabiaold facilities , a lot of items and decorations and facilities need renovation and status upgrade to be more enjoyable , plus the fact that there is no pool or private beach to the hotel and the fact that we have to go all the way to Mamoura to secure a private beach entrance is little bit tiring although we enjoyed it
Location,old style of the rooms, roof top restaurant
Stayed in June 2024
Reviewed: 19 June 2024
Yasser
EgyptEverything was good, staff was friendly, helpful and very respectful especially christina.
Stayed in June 2024
Reviewed: 19 June 2024
Jad
EgyptMore variety of food
The roof restaurant has the most fabulous view in alex
Stayed in June 2024
Reviewed: 19 June 2024
Marcelle
EgyptThis is my first time as a guest at the Windsor Palace Hotel and of course it will not be the last. The good reception and attention that I saw from the first moment I entered the hotel is a wonderful thing. The ladies working in the reception Mayar, Ishrakat, and Christine are dedicated to serving you in a very loving manner and with a wide smile that does not leave their faces.As for the restaurant staff, they are all loving and dedicated to serving you in a wonderful way, all of them, and I do not want to forget anyone, but among them are Ahmed Selim,Cristiano, Marina, Ahmed Karim, and Moamen. All of them. As for the housekeeping, including Randa, they work with dedication to satisfy the guest. In conclusion, it is a wonderful hotel that deserves appreciation, under the management of a more than respectable man, Mr. Mahmoud Abdel Aziz. Thank you, Windsor Palace
Stayed in June 2024
Reviewed: 18 June 2024
Mimi
United KingdomNothing
Amazing location with great views out to the sea
Stayed in June 2024
Reviewed: 18 June 2024
Hany
EgyptThe vintage vibes around us every where and unique furniture in each floor !! The rooftop restaurant breathtaking ❤️❤️ The breakfast was amazing,delicious with a lot of variety..
Stayed in June 2024
Reviewed: 15 June 2024
Ziyu
ChinaNothing
Big thanks to beautiful lady Christina guest relation for her honest and help if we will back to hotel will back for her big helpful
Stayed in June 2024
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