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  5. Reviews of Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

Reviews of Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group 4 stars

17 El-Shohada Street, Raml Station, 21111 Alexandria, Egypt

#7 of 54 hotels in Alexandria

Guests' Choice

Review score

Based on 1158 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 22 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Golden Deluxe Room Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Not important things

    The old atmosphere in the hotel.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Charming view
    • Leisure trip
    • Family with young children
    • Golden Superior Room Direct Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Doors and windows needs renwal Noisy

    Location View Breakfast restaurant

    Stayed in August 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Golden Superior Room Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Very run down place. Air conditioner could not be shut off, temperature wasn't adjustable. Door to balcony didn't latch properly. All smoking rooms, no choice for non smokers. They allow smoking in all places and if you are a non smoker you can't get away from it.

    The view of the Mediterranean was amazing! Grand old property in a wonderful old style. Comfortable bed. Amazing breakfast with an incredible array of all kinds of food.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Good value for money with a few drawbacks
    • Leisure trip
    • Family with young children
    • Golden Superior Room Direct Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The facilities badly need a thorough update: the rooms, the bathrooms and the common areas as well. The coffee corner at breakfast was rather underwhelming, with just one humble filter coffee maker. This just reflects the local preference for tea at all times.

    The hotel is located very centrally on the waterfront, with a breathtaking view of the bay. Just make sure to take good earplugs - there is a main street running right in front of it. The staff is most courteous and accommodating throughout. The service level is top notch. I loved having breakfast at the rooftop restaurant - with a superb view of the bay again. The breakfast choice was excellent and abundant.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Amazing view perfect location and friendly staff
    • Leisure trip
    • Couple
    • Golden Superior Room Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was so nice we loved the hotel and the room The location and the view from the room was amazing The staff were very friendly and nice

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Golden Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Cleanleness , quite , food was v good , staff helpfull and nice reception and all

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Nice hotel, nice staff, great location
    • Leisure trip
    • Solo traveller
    • Golden Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    All was excellent The staff: The manager Christine texted me more than once to make sure that everything was OK The receptionist Nadine was also excellent The location is good near the old city exactly at see front

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Golden Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    There could be some more electrical sockets in the room.

    Nice breakfast on the terrace, perfect location. Nice and helpful staff who allowed us to check in early and leave our bags after check-out.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Excellent place for its view
    • Leisure trip
    • Family with young children
    • Golden Superior Room Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Restaurant AC isn’t working.

    Location with a perfect view

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Royal accommodation
    • Leisure trip
    • Couple
    • Golden Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Fantastic accommodation, Royal facilities, cheerful staff and special Thanks to Reem & Nadeen

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Lovely old world hotel in a superb location.
    • Leisure trip
    • Solo traveller
    • Golden Classic Room City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about.

    Stayed here last year and loved the Old World charm and the location right on the Corniche. The staff are so professional and polite. It has superb views of the beautiful harbour from the rooftop restaurant. It is now my favourite hotel in Alexandria. Breakfast is wonderful and varied.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Beautiful faded glory hotel
    • Leisure trip
    • Couple
    • Golden Superior Room Direct Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We'd requested single beds on our booking but they, initially, gave us a double bed. Being asked to pay the small bar bill at checkout in cash followed by a long delay getting change. Hmmm, hoping I'd give up and leave it as a tip? The other thing we didn't mind but as advice, it's definitely faded glory. The common areas are beautifully maintained but our room's wallpaper was faded and peeling, balcony doors that were difficult to shut, loose sockets etc. All part of the charm for us but if you want everything perfect ......

    The room, overlooking the sea was exceptional value in this "faded glory" hotel, grand and beautiful. We felt as if we were in a film set in the 20s.The breakfast was excellent and the staff were friendly and helpful, especially the maid responsible for cleaning and dealing with any issues in the room. They sorted out twin beds when we arrived and requested them.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Golden Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room did not have any ports to connect the mobile charger, I needed to disconnect the plug from the subscriber and also move a piece of furniture behind bed to reach the connection.

    Beautiful and historic building, Great location, The room is clean and the accommodation is comfortable. Staff very friendly and helpful. Breakfast on the rooftop was amazing with very nice view with nice music and there was lots of food to choose from.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    lovely view, lovely staff - will definitely stay there again
    • Leisure trip
    • Solo traveller
    • Golden Superior Room Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Thank you for the lovely service and friendliness, Nadeen!

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • People with friends
    • Golden Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    the staff were so friendly ,especially christina at reception and Mina at the restaurant for breakfast plus the location and sea view is awesome

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Group
    • Golden Junior Suite Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Especially thanks to Christina she helped us alot

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Splendid
    • Leisure trip
    • Solo traveller
    • Golden Classic Room City View
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff and always read to help Excellent location Superb views

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Couple
    • Golden Superior Room Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Special thanks to all the staff especially Christine in the reception Special thanks to all staff in blue harbour restaurant

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    One of the best hotels in Alexandria portside
    • Leisure trip
    • People with friends
    • Golden Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Very nice, luxurious building, amazing view, comfortable beds, amazing breakfast. The lady in charge of the clients and most of the staff were smiley and really nice.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Highly recommended
    • Couple
    • Golden Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Great hospitality from Christine and Mayar

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Golden Junior Suite Direct Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Great location…nice staff…many thanks to lovely Christina ❤️

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Pleasant hotel
    • Leisure trip
    • Family with young children
    • Golden Classic Room City View
    • Stayed 1 night

    Bathroom was small and not very clean, not enough of normally working sockets in the room

    Good interior, historic place and surrounding, small but cozy room, comfy bed, tea-coffee-cookies-water in the room. Great breakfast with a fantastic view overlooking Alexandrian Cornish. Good service, very friendly staff. Amazing location!

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Golden Classic Room City View
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Nice staff Fabulous rooftop

    Stayed in August 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Golden Classic Room City View
    • Stayed 1 night
    • Submitted via mobile

    Perfect staff

    Stayed in August 2024

Showing 1 – 25

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