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  5. Reviews of Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

Reviews of Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group 4 stars

17 El-Shohada Street, Raml Station, 21111 Alexandria, Egypt

#6 of 48 hotels in Alexandria

Guests' Choice

Review score

Based on 927 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 19 June 2024

    9.0
    Wonderful stay with best view
    • Leisure trip
    • Family with young children
    • Golden Superior Room Direct Sea View With Light Dinner
    • Stayed 3 nights
    • Submitted via mobile

    More variety of food

    The roof restaurant has the most fabulous view in alex

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Golden Superior Room Direct Sea View With Light Dinner
    • Stayed 4 nights
    • Submitted via mobile

    This is my first time as a guest at the Windsor Palace Hotel and of course it will not be the last. The good reception and attention that I saw from the first moment I entered the hotel is a wonderful thing. The ladies working in the reception Mayar, Ishrakat, and Christine are dedicated to serving you in a very loving manner and with a wide smile that does not leave their faces.As for the restaurant staff, they are all loving and dedicated to serving you in a wonderful way, all of them, and I do not want to forget anyone, but among them are Ahmed Selim,Cristiano, Marina, Ahmed Karim, and Moamen. All of them. As for the housekeeping, including Randa, they work with dedication to satisfy the guest. In conclusion, it is a wonderful hotel that deserves appreciation, under the management of a more than respectable man, Mr. Mahmoud Abdel Aziz. Thank you, Windsor Palace

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Vintage’esque hotel with great views……aaaamazing
    • Leisure trip
    • Couple
    • Junior Suite Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing location with great views out to the sea

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Journey to a different ,unique and elegant world ..
    • Leisure trip
    • Family with young children
    • Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    The vintage vibes around us every where and unique furniture in each floor !! The rooftop restaurant breathtaking ❤️❤️ The breakfast was amazing,delicious with a lot of variety..

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    Exceptional
    • Group
    • Junior Suite Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Big thanks to beautiful lady Christina guest relation for her honest and help if we will back to hotel will back for her big helpful

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    escape from reality
    • Family with young children
    • Superior Room Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was perfect

    The place was very nice and vintage and people are so nice and helpful specially christina, i really enjoyed it there

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Wonderful moment
    • Leisure trip
    • Couple
    • Junior Suite Direct Sea View For Egyptians & Residents ONLY
    • Stayed 3 nights
    • Submitted via mobile

    It’s noisy but nothing can be done since it is on the corniche

    It’s clean people are friendly. The restaurant has a panoramic view on the oriental port and sunset is amazing.The food is good by g portions but the pizza is OUTSTANDING I think it is the best in Alexandria. The hall in front of the reception is all magnificent painted ceiling with old authentic rugs and oil paintings .

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Big Thanks for Christina the Manager for her always existence and her kind & helfull attitude always. Also love ti t
    • Business trip
    • Family with young children
    • Royal Suite Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Very Nice and Historical Building with classic decoration.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Business trip
    • Group
    • Classic room city view For Egyptians & Residents ONLY
    • Stayed 3 nights

    Too big humidity in the room

    Service, polite personnel

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Superb
    • Family with young children
    • Superior Room Direct Sea View For Egyptians & Residents ONLY
    • Stayed 2 nights
    • Submitted via mobile

    Great staff. Christina & Nadine were very professional and made us feel at home. As well as the rest of the staff. The place is comfy and clean and the resturant is great by the sea.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room Direct Sea View
    • Stayed 1 night

    Location is great, Bathrooms renovated, easy access to parking slots by hotel personnel. Roof restaurant has great view and lovely food with varieties in breakfast. Christine from Reception was really helpful.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room Partial Sea View For Egyptians & Residents ONLY
    • Stayed 2 nights
    • Submitted via mobile

    Thanks for christina guest relation manager for her help she is polite and beautiful

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Golden Deluxe Room Partial Sea View / Light Dinner / For Egyptians & Residents ONLY
    • Stayed 2 nights
    • Submitted via mobile

    The staff was exceptional. A special mention must be made to Nesma. She was wonderful and extremely accommodating, a lovely character. Her professionalism must also be commended. Christina was also great and helped accommodate all requests and helped us with any issues. Nadine was also very welcoming at the reception. The hotel is a stunning piece of history that overlooks spectacular views. Breakfast was really good. Absolutely recommend.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Golden Junior Suite Direct Sea View With Light Dinner
    • Stayed 5 nights
    • Submitted via mobile

    ▪︎The outside of the building is in desperate need of a "face lift". ▪︎Some of the less senior staff, though helpful and polite, lack professionalism. ▪︎A bit noisy location to our liking, but not a big deal.

    ▪︎Very polite willing to help staff. ▪︎Very clean and luxurious in every corner

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room Direct Sea View
    • Stayed 1 night
    • Submitted via mobile

    Historical place Perfect view Good hospitality

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Perfect breakfast in a antique hotel
    • Leisure trip
    • Family with young children
    • Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Just the toilet, the washing button is seperated from clozet

    Location Perfect breakfast open buffet with beautiful view Clean rooms Decoration perfect The stuff was good

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Great experience
    • Leisure trip
    • Family with young children
    • Deluxe Room Partial Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Almost nothing

    I liked everything. The atmosphere, the food, and all the staff from the door to reception to the room to the restaurant. All the staff is excellent, especially Christina, the guest relations manager. She is very pleasant and helpful. Great experience

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Thanks to all staff, they are very friendly and helpful. Special thanks to miss Kristina
    • Leisure trip
    • Family with young children
    • Deluxe Room Partial Sea View For Egyptians & Residents ONLY
    • Stayed 1 night

    Thanks to all staff, they are very friendly and helpful. Special thanks to miss Kristina

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Superior Room Direct Sea View For Egyptians & Residents ONLY
    • Stayed 1 night
    • Submitted via mobile

    Lack of Black out curtain. Strong light was a problem for me. I couldn't sleep. Also noise level from busy street is an issue. Hence room on last floor was best option.

    Location, service, food.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Golden Junior Suite Direct Sea View With Light Dinner
    • Stayed 2 nights
    • Submitted via mobile

    Thanks to all staff, they are very friendly and helpful. Special thanks to miss Kristina and Mr Mohamed elsamni .

    Stayed in April 2024

  • Reviewed: 28 May 2024

    9.0
    Perfect!!
    • Business trip
    • Solo traveller
    • Deluxe Room Partial Sea View
    • Stayed 4 nights
    • Submitted via mobile

    People were very friendly.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Deluxe Room Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    You find beautiful face christina smiley profissionsl thsnks for her alot will back for her

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Hİstorical building
    • Business trip
    • Solo traveller
    • Golden Junior Suite Direct Sea View With Light Dinner
    • Stayed 2 nights

    The hotel is located in front of a main street, which results in traffic noise in the rooms.

    Central location, professional team members

    Stayed in April 2024

  • Reviewed: 26 May 2024

    9.0
    Wonderful stay in classic place
    • Leisure trip
    • Couple
    • Golden Deluxe Room Partial Sea View / Light Dinner / For Egyptians & Residents ONLY
    • Stayed 1 night
    • Submitted via mobile

    Thanks a lot for good staff and good welcome And all of them always smile It was my favorite place to relax and enjoy

    Stayed in May 2024

Showing 1 – 25

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