17 El-Shohada Street, Raml Station, 21111 Alexandria, Egypt
#6 of 48 hotels in Alexandria
Guests' ChoiceBased on 942 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.2
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 22 June 2024
Neivien
United KingdomEverything was great
We had the most wonderful stay in the Windsor hotel. From our arrival, the staff were super friendly and very attentive to all the details. The room was beautiful and super clean and overlooked the sea. A really beautiful view. Special thanks to Miss Cristina for making our stay extra special and for her fantastic guest relation skills, she made us feel extremely welcome - thank you so much . We will be back again soon !
Stayed in June 2024
Reviewed: 22 June 2024
Mohamed
Egypt- very late check in policy @2 - suite needs a bathroom fix as it leaks i complained twice with no luck
This is my 4th time staff is very friendly specially blue harbor team But not a + for: - very late check in policy @2 - suite needs a bathroom fix as it leaks i complained twice with no luck
Stayed in May 2024
Reviewed: 22 June 2024
Heba
EgyptWe really enjoyed our stay at the hotel and had a wonderful experience. The room was clean and comfortable. The rooftop view was incredible. Special thanks to Mayar who was extremely helpful during the booking process and always had a lovely smile on her face while helping.
Stayed in June 2024
Reviewed: 21 June 2024
Ataberk
TurkeyNothing
The location of the hotel, the room, welcoming, the breakfast and the dinner in the roof restaurant, the hotel staff especially Christina (with her lovely attitude and helpfulness) everything was amazing. You were like experiencing the history during your stay. I hope one day i will have the same experience again.
Stayed in June 2024
Reviewed: 21 June 2024
Paul
IrelandNothing. The hotel and the staff were perfect
This was my second time to stay in the Windsor Palace Luxury Heritage Hotel. It's a large old style hotel with a lot of character located the Corniche on the seafront in Alexandria. The location was perfect. The balcony in our fourth floor room looked out over the harbour and the Mediterranean Sea. Everywhere we wanted to see in the city was just walking distance away. The facilities in the room, which was spotlessly clean, were excellent, with Wi Fi and a kettle and tea making bits. The staff were very friendly and helpful, especially Christina who was the customer service lady and really helpful. She even arranged for chairs and a coffee table to be placed on the balcony. The breakfast was very good, with handmade omelettes, and was substantial, setting us up for the day. All in all, an excellent hotel and an excellent experience.
Stayed in June 2024
Reviewed: 21 June 2024
Ahmed
EgyptFew maintenance is required.
The classic decoration and structure. Staff are very kind. The view and atmosphere.
Stayed in June 2024
Reviewed: 20 June 2024
Abdelatef
EgyptNo parking for cars
Style , location
Stayed in June 2024
Reviewed: 20 June 2024
Sherif
Saudi Arabiaold facilities , a lot of items and decorations and facilities need renovation and status upgrade to be more enjoyable , plus the fact that there is no pool or private beach to the hotel and the fact that we have to go all the way to Mamoura to secure a private beach entrance is little bit tiring although we enjoyed it
Location,old style of the rooms, roof top restaurant
Stayed in June 2024
Reviewed: 19 June 2024
Yasser
EgyptEverything was good, staff was friendly, helpful and very respectful especially christina.
Stayed in June 2024
Reviewed: 19 June 2024
Jad
EgyptMore variety of food
The roof restaurant has the most fabulous view in alex
Stayed in June 2024
Reviewed: 19 June 2024
Marcelle
EgyptThis is my first time as a guest at the Windsor Palace Hotel and of course it will not be the last. The good reception and attention that I saw from the first moment I entered the hotel is a wonderful thing. The ladies working in the reception Mayar, Ishrakat, and Christine are dedicated to serving you in a very loving manner and with a wide smile that does not leave their faces.As for the restaurant staff, they are all loving and dedicated to serving you in a wonderful way, all of them, and I do not want to forget anyone, but among them are Ahmed Selim,Cristiano, Marina, Ahmed Karim, and Moamen. All of them. As for the housekeeping, including Randa, they work with dedication to satisfy the guest. In conclusion, it is a wonderful hotel that deserves appreciation, under the management of a more than respectable man, Mr. Mahmoud Abdel Aziz. Thank you, Windsor Palace
Stayed in June 2024
Reviewed: 18 June 2024
Mimi
United KingdomNothing
Amazing location with great views out to the sea
Stayed in June 2024
Reviewed: 18 June 2024
Hany
EgyptThe vintage vibes around us every where and unique furniture in each floor !! The rooftop restaurant breathtaking ❤️❤️ The breakfast was amazing,delicious with a lot of variety..
Stayed in June 2024
Reviewed: 15 June 2024
Ziyu
ChinaNothing
Big thanks to beautiful lady Christina guest relation for her honest and help if we will back to hotel will back for her big helpful
Stayed in June 2024
Reviewed: 15 June 2024
Lama
EgyptNothing everything was perfect
The place was very nice and vintage and people are so nice and helpful specially christina, i really enjoyed it there
Stayed in June 2024
Reviewed: 12 June 2024
Mohamed
EgyptIt’s noisy but nothing can be done since it is on the corniche
It’s clean people are friendly. The restaurant has a panoramic view on the oriental port and sunset is amazing.The food is good by g portions but the pizza is OUTSTANDING I think it is the best in Alexandria. The hall in front of the reception is all magnificent painted ceiling with old authentic rugs and oil paintings .
Stayed in June 2024
Reviewed: 7 June 2024
Sami
United KingdomVery Nice and Historical Building with classic decoration.
Stayed in June 2024
Reviewed: 7 June 2024
Marat
RussiaToo big humidity in the room
Service, polite personnel
Stayed in June 2024
Reviewed: 6 June 2024
Amal
EgyptGreat staff. Christina & Nadine were very professional and made us feel at home. As well as the rest of the staff. The place is comfy and clean and the resturant is great by the sea.
Stayed in June 2024
Reviewed: 4 June 2024
Noha
EgyptLocation is great, Bathrooms renovated, easy access to parking slots by hotel personnel. Roof restaurant has great view and lovely food with varieties in breakfast. Christine from Reception was really helpful.
Stayed in May 2024
Reviewed: 4 June 2024
Евгений
RussiaThanks for christina guest relation manager for her help she is polite and beautiful
Stayed in June 2024
Reviewed: 2 June 2024
Nadia
AustraliaThe staff was exceptional. A special mention must be made to Nesma. She was wonderful and extremely accommodating, a lovely character. Her professionalism must also be commended. Christina was also great and helped accommodate all requests and helped us with any issues. Nadine was also very welcoming at the reception. The hotel is a stunning piece of history that overlooks spectacular views. Breakfast was really good. Absolutely recommend.
Stayed in May 2024
Reviewed: 2 June 2024
Magdy
United Kingdom▪︎The outside of the building is in desperate need of a "face lift". ▪︎Some of the less senior staff, though helpful and polite, lack professionalism. ▪︎A bit noisy location to our liking, but not a big deal.
▪︎Very polite willing to help staff. ▪︎Very clean and luxurious in every corner
Stayed in May 2024
Reviewed: 2 June 2024
Gendy
EgyptHistorical place Perfect view Good hospitality
Stayed in June 2024
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