14th May Avenue, Smouha, 21648 Alexandria, Egypt
#21 of 48 hotels in Alexandria
Guests' ChoiceBased on 1100 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
7.7
Facilities
8.1
Staff
8.7
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 19 June 2024
Ahmed
EgyptCattle in the room
Clean
Stayed in June 2024
Reviewed: 19 June 2024
Ammar
BelgiumWifi signal was weak.
Staff was friendly and helpful. Very clean hotel.
Stayed in June 2024
Reviewed: 11 June 2024
Abdulrahim
Saudi ArabiaNothing
I would like to visit it again
Stayed in May 2024
Reviewed: 1 June 2024
Ahmad
CanadaThe room service as no coffee and milk
The room was spacious but needs some renovation to my opinion
Stayed in June 2024
Reviewed: 1 June 2024
Nagi
LibyaThe Staff and facilities.
Stayed in May 2024
Reviewed: 25 May 2024
Abdalla
Saudi ArabiaVery expensive for early check in
Stayed in March 2024
Reviewed: 19 May 2024
Tarek
EgyptRoad to in and out of the hotel is confusing us, no saloons in the reception except for some chairs inside their cafe shop, accessible road is narrow, basic breakfast
Helpful staff, close to Green plaza open mall
Stayed in April 2024
Reviewed: 5 May 2024
Hussein
EgyptWelcoming stuff
Stayed in May 2024
Reviewed: 2 May 2024
Erden
TurkeyThe light switch for the toilet is inside the toilet difficult to find. There is high pressure in the tap. Door of the communicating rooms are not sonunda insulated. You need to ask non communicating room at the time of reservation.
Staff at the reception paid attention to my request for room change. They have taken immediate action. Check in and check out was smooth and quick. The dinner was good enough to satisfy an average traveller. Furnishings are new and the hotel rooms are clean. The corridors of the floors seems belonging to a 5 star hotel.
Stayed in April 2024
Reviewed: 1 May 2024
Monzer
Sudancleaning by room service was not satisfying
location was great, food was satisfying
Stayed in May 2024
Reviewed: 25 April 2024
Mohamed
Egypt1. The high cost of parking, 100 LE per night, it should be less.
Thank you for your warm hospitality and great accommodation Thank you Mr. Mohamed Abd Alrazzak & Miss Nadeen My next visit to Alex. Will ان شاء الله be at Grand plaza ❤️
Stayed in April 2024
Reviewed: 15 April 2024
Gottago
United StatesThe staff was very helpful!
Stayed in April 2024
Reviewed: 13 April 2024
Eslam13
EgyptFood and bed clothes
Location, room clean
Stayed in April 2024
Reviewed: 12 April 2024
Yasmin
EgyptIt was so clean and the staff were nice, helpful and the quick in service
Stayed in April 2024
Reviewed: 5 April 2024
Ashraf
EgyptStuff is wonderful and so Helpful 😊😊
Stayed in April 2024
Reviewed: 12 March 2024
Hany
Egyptroom food was not good
the hotel in Smouha area near green plaza open mall , has car park quit and clean
Stayed in February 2024
Reviewed: 11 March 2024
Hussein
EgyptSome carpets should be put on the room floor can not left like this
Location and stuff
Stayed in February 2024
Reviewed: 5 March 2024
Mugurel
RomaniaA member of the staff at the reception was pretty harsh with us, but this is also the Egyptian way of doing things towards foreigners (in general)…
It was clean and the staff was nice overall even if they need to manage a huge amount of tourists.
Stayed in March 2024
Reviewed: 4 March 2024
احمد
Egypt****
****
Stayed in March 2024
Reviewed: 23 February 2024
Manaa
OmanNothing
Nice
Stayed in February 2024
Reviewed: 21 February 2024
Roudina
EgyptBreakfast was extremely crowded the space and display is not matching the number of people having Breakfast, they need to change the display
Clean, room size was good ,good Internet, comfortable bed
Stayed in February 2024
Reviewed: 18 February 2024
Hany
Egyptroom service food was not good,
room space and clean are good, location in middle of Alexandria nearby everywhere, nearby green plaza mall
Stayed in February 2024
Reviewed: 13 February 2024
Ahmed
EgyptThe location
The hotel is very clean
Stayed in February 2024
Reviewed: 11 February 2024
Khalid
EgyptBig room area, good signal of free wifi, friendly staff and location.
Stayed in February 2024
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