Skip to main content
  1. Hotel reviews homepage
  2. Egypt hotel reviews
  3. Alexandria Governorate hotel reviews
  4. Alexandria hotel reviews
  5. Reviews of Plaza Hotel Alexandria

Reviews of Plaza Hotel Alexandria 4 stars

394 El Gaish Ave, Zizinia, Alexandria, Egypt

#33 of 54 hotels in Alexandria

Guests' Choice

Review score

Based on 1896 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    6.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 22 September 2024

    6.0
    Fair
    • Business trip
    • Solo traveller
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning, insufficient beverage

    Location

    Stayed in September 2024

  • Reviewed: 22 September 2024

    6.0
    Very good to stay for one or two nights if you are searching for practicality not luxury
    • Leisure trip
    • Group
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted via mobile

    Wifi was really poor

    Stuff was friendly and responsive Very good location and view

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    I enjoyed my stay.. the services were great for a 4 stars hotel
    • Leisure trip
    • Group
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The only comment is the front desk: We arrived at 12:30 pm the time guests were checking out.. the front desk manager was trying his best to serve them alone with one assistant. It took us two hours to check in. My advice is to provide support to front desk in rush hours

    The breakfast was very good in terms of quality and variety. As far as the location.. it’s centered in the middle of the city in front of the sea shore

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    It was my second time to stay at this hotel , but I don’t think I will repeat it ever again. I am disappointed
    • Leisure trip
    • Couple
    • Deluxe Suite - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    There is a hygiene problem. Sheets are not changed unless I comment and insist to change them as the housekeeper always says I still haven’t got the fresh laundered sheets although she always came to my room after 12 p.m Waiters handled knives and forks carelessly at breakfast Whenever I drank tea or coffee I have diarrhea Amount of water bottles given per day are only two small bottles for two guests which is not enough for a day especially in relation to the value I paid There was a smell of smoke most of the time in the room and it was very irritating The receptionist when I arrived first day was rude , I was paying by credit card he did something wrong with the machine so it declined, instead of saying it declined when it was his fault actually he said,” It seems that you finished your credit card limit!” I said that’s impossible I am sure he repeated what he said then I asked him to do the process again maybe he did something wrong and voila it worked !!! I felt offended by his assumption and attitude. Other receptionists were professional and very friendly, unfortunately I didn’t catch the name of the rude one..

    The location is great as everything you need is nearby. The panoramic view of the Mediterranean

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted via mobile

    Late for check in

    All service nice

    Stayed in September 2024

  • Reviewed: 15 September 2024

    6.0
    Good
    • Solo traveller
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is poor Towels & bed sheets too old

    Location

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 6 nights
    • Submitted via mobile

    The Pillows was old and not comfortable, the cleanness level is ok but need more improvement

    Location is perfect near to everywhere, the sea view is amazing and the staff is very nice especially front desk employee Mr.yaser he was very cooperative and gentleman

    Stayed in August 2024

  • Reviewed: 31 August 2024

    8.0
    Overall we love staying in plaza, we are regulars.
    • Leisure trip
    • Family with young children
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was very good but the refill was slow or some times no refill

    Staff Location

    Stayed in August 2024

  • Reviewed: 31 August 2024

    6.0
    A 3 star hotel with a nice coffee shop.
    • Leisure trip
    • People with friends
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant's food variety was not good .. The hotel is old and needs renovation .. The rooms need renovation .. This hotel is actually 2 to 3 stars .. It will be 4 stars well deserved if they renovate it ..

    Location Coffee shop Coffee shop outdoor facility Special thanks to MARIAM in the coffee shop for her wonderful services ..

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very nice
    • Business trip
    • Solo traveller
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted via mobile

    Room AC was very loud.

    View, friendly staff

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Shortage of hot water and AC low

    Staff were all nice. Madonna at front desk very helpful and professional.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted via mobile

    A/C is hot. Beds and tops. No internal lock.

    Location. Breakfast. Staff

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very decent and helpful specially miss Madonna in the reception

    Location

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Nice place but breakfast needs improvement
    • Leisure trip
    • Solo traveller
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was not good and I reported a hygiene issue and hope they become more careful in the future

    The location, the view and the Staff.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Its quite old and i expected better for the price, room is quite small, also they don’t allow food from outside which is inconvenient as i wanted to order from a different restaurant but i am limited either to theirs or to go out.

    It had a great view of the sea from our 10th floor room. Helpful staff especially Madonna at the reception was great. Place was clean too, and as i said, view was great. Also good accessibility to most places. Walking distance from a mall, and quite a few cafes and restaurants

    Stayed in August 2024

  • Reviewed: 3 August 2024

    8.0
    Perfect location comfortable room friendly staff
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night

    The hotel extend my expectation location was perfect staff were friendly and professional Breakfast with good varieties

    Stayed in August 2024

  • Reviewed: 30 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 4 nights
    • Submitted via mobile

    Bath door was not closing properly Shower is small Breakfast mix needs improvement

    Friendly Staff Prime location Hotel has car park

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Booking price is higher than the actual hotel price. Knowing that the reservation price is after a 10% discount.

    Staff Location

    Stayed in June 2024

  • Reviewed: 22 June 2024

    6.0
    Excellent location, professional receptionist , and management needs to pay more attention to the cleanliness.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Not 100% clean.

    The recipient is extremely professional.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Poor wifi connection

    The location is good 👍 and the staff were very helpful and especially Mr. Ahmad at the reception desk. Good breakfast. Nice view from the balcony . A good budget spot for vacation.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted via mobile

    They need to update their furniture and their food Rooms weren’t that clean and the bed was really not comfortable.

    The location was great

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Bed sheerts and Pellows cover very old and not clean.

    Location is perfect,staff very nice and helpful.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    6.0
    Below Expectations.
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted via mobile

    Very Bad Staff & Service.

    Cleaning & View.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Great location but the hotel could be better in many ways.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Side Sea View
    • Stayed 5 nights

    Overall I found the cleanliness of the room to be poor. The bathroom was out dated and tired. The towels were grey and almost threadbare. The cleaning staff removed most of my towels and for days I was only left with one towel. The bed was one of the most uncomfortable I have ever slept on. Even on the 12th floor the noise from the streets kept me awake at night.

    Good location with nice view over the beach. Room was a fair size. Staff were kind enough to allocate me a room on a higher floor at check in.

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless