394 El Gaish Ave, Zizinia, Alexandria, Egypt
#32 of 54 hotels in Alexandria
Guests' ChoiceBased on 1889 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
8.9
Facilities
7.2
Staff
8.2
Value for money
7.1
Free WiFi
6.2
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End of dialog contentReviewed: 22 September 2024
Amr
EgyptAir conditioning, insufficient beverage
Location
Stayed in September 2024
Reviewed: 22 September 2024
Karim
EgyptWifi was really poor
Stuff was friendly and responsive Very good location and view
Stayed in September 2024
Reviewed: 21 September 2024
Kayyali
JordanThe only comment is the front desk: We arrived at 12:30 pm the time guests were checking out.. the front desk manager was trying his best to serve them alone with one assistant. It took us two hours to check in. My advice is to provide support to front desk in rush hours
The breakfast was very good in terms of quality and variety. As far as the location.. it’s centered in the middle of the city in front of the sea shore
Stayed in September 2024
Reviewed: 16 September 2024
Reem
EgyptThere is a hygiene problem. Sheets are not changed unless I comment and insist to change them as the housekeeper always says I still haven’t got the fresh laundered sheets although she always came to my room after 12 p.m Waiters handled knives and forks carelessly at breakfast Whenever I drank tea or coffee I have diarrhea Amount of water bottles given per day are only two small bottles for two guests which is not enough for a day especially in relation to the value I paid There was a smell of smoke most of the time in the room and it was very irritating The receptionist when I arrived first day was rude , I was paying by credit card he did something wrong with the machine so it declined, instead of saying it declined when it was his fault actually he said,” It seems that you finished your credit card limit!” I said that’s impossible I am sure he repeated what he said then I asked him to do the process again maybe he did something wrong and voila it worked !!! I felt offended by his assumption and attitude. Other receptionists were professional and very friendly, unfortunately I didn’t catch the name of the rude one..
The location is great as everything you need is nearby. The panoramic view of the Mediterranean
Stayed in September 2024
Reviewed: 16 September 2024
Ahmed
EgyptLate for check in
All service nice
Stayed in September 2024
Reviewed: 15 September 2024
Maram
EgyptBreakfast is poor Towels & bed sheets too old
Location
Stayed in September 2024
Reviewed: 1 September 2024
Ahmed
Saudi ArabiaThe Pillows was old and not comfortable, the cleanness level is ok but need more improvement
Location is perfect near to everywhere, the sea view is amazing and the staff is very nice especially front desk employee Mr.yaser he was very cooperative and gentleman
Stayed in August 2024
Reviewed: 31 August 2024
Moh
EgyptThe breakfast was very good but the refill was slow or some times no refill
Staff Location
Stayed in August 2024
Reviewed: 31 August 2024
Ahmed
Saudi ArabiaThe restaurant's food variety was not good .. The hotel is old and needs renovation .. The rooms need renovation .. This hotel is actually 2 to 3 stars .. It will be 4 stars well deserved if they renovate it ..
Location Coffee shop Coffee shop outdoor facility Special thanks to MARIAM in the coffee shop for her wonderful services ..
Stayed in August 2024
Reviewed: 25 August 2024
Amr
EgyptRoom AC was very loud.
View, friendly staff
Stayed in August 2024
Reviewed: 22 August 2024
Michael
EthiopiaShortage of hot water and AC low
Staff were all nice. Madonna at front desk very helpful and professional.
Stayed in August 2024
Reviewed: 10 August 2024
Khairy
BahrainA/C is hot. Beds and tops. No internal lock.
Location. Breakfast. Staff
Stayed in August 2024
Reviewed: 10 August 2024
Amel
EgyptStaff were very decent and helpful specially miss Madonna in the reception
Location
Stayed in August 2024
Reviewed: 7 August 2024
Yasser
QatarThe breakfast was not good and I reported a hygiene issue and hope they become more careful in the future
The location, the view and the Staff.
Stayed in August 2024
Reviewed: 4 August 2024
Sabeeha
NigeriaIts quite old and i expected better for the price, room is quite small, also they don’t allow food from outside which is inconvenient as i wanted to order from a different restaurant but i am limited either to theirs or to go out.
It had a great view of the sea from our 10th floor room. Helpful staff especially Madonna at the reception was great. Place was clean too, and as i said, view was great. Also good accessibility to most places. Walking distance from a mall, and quite a few cafes and restaurants
Stayed in August 2024
Reviewed: 3 August 2024
Amira
EgyptThe hotel extend my expectation location was perfect staff were friendly and professional Breakfast with good varieties
Stayed in August 2024
Reviewed: 30 June 2024
Khalid
EgyptBath door was not closing properly Shower is small Breakfast mix needs improvement
Friendly Staff Prime location Hotel has car park
Stayed in June 2024
Reviewed: 22 June 2024
Helmy
EgyptBooking price is higher than the actual hotel price. Knowing that the reservation price is after a 10% discount.
Staff Location
Stayed in June 2024
Reviewed: 22 June 2024
Ahmed
EgyptNot 100% clean.
The recipient is extremely professional.
Stayed in June 2024
Reviewed: 30 May 2024
Ahmad
CanadaPoor wifi connection
The location is good 👍 and the staff were very helpful and especially Mr. Ahmad at the reception desk. Good breakfast. Nice view from the balcony . A good budget spot for vacation.
Stayed in May 2024
Reviewed: 25 May 2024
Eman
Saudi ArabiaThey need to update their furniture and their food Rooms weren’t that clean and the bed was really not comfortable.
The location was great
Stayed in May 2024
Reviewed: 25 May 2024
Ismaeil
United Arab EmiratesBed sheerts and Pellows cover very old and not clean.
Location is perfect,staff very nice and helpful.
Stayed in May 2024
Reviewed: 27 April 2024
Abdelraouf
EgyptVery Bad Staff & Service.
Cleaning & View.
Stayed in April 2024
Reviewed: 20 April 2024
Lucy
United KingdomOverall I found the cleanliness of the room to be poor. The bathroom was out dated and tired. The towels were grey and almost threadbare. The cleaning staff removed most of my towels and for days I was only left with one towel. The bed was one of the most uncomfortable I have ever slept on. Even on the 12th floor the noise from the streets kept me awake at night.
Good location with nice view over the beach. Room was a fair size. Staff were kind enough to allocate me a room on a higher floor at check in.
Stayed in April 2024
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