394 El Gaish Ave, Zizinia, Alexandria, Egypt
#31 of 48 hotels in Alexandria
Guests' ChoiceBased on 1860 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
9.0
Facilities
7.2
Staff
8.2
Value for money
7.1
Free WiFi
6.0
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End of dialog contentReviewed: 30 May 2024
Ahmad
CanadaPoor wifi connection
The location is good 👍 and the staff were very helpful and especially Mr. Ahmad at the reception desk. Good breakfast. Nice view from the balcony . A good budget spot for vacation.
Stayed in May 2024
Reviewed: 25 May 2024
Eman
Saudi ArabiaThey need to update their furniture and their food Rooms weren’t that clean and the bed was really not comfortable.
The location was great
Stayed in May 2024
Reviewed: 25 May 2024
Ismaeil
United Arab EmiratesBed sheerts and Pellows cover very old and not clean.
Location is perfect,staff very nice and helpful.
Stayed in May 2024
Reviewed: 27 April 2024
Abdelraouf
EgyptVery Bad Staff & Service.
Cleaning & View.
Stayed in April 2024
Reviewed: 20 April 2024
Lucy
United KingdomOverall I found the cleanliness of the room to be poor. The bathroom was out dated and tired. The towels were grey and almost threadbare. The cleaning staff removed most of my towels and for days I was only left with one towel. The bed was one of the most uncomfortable I have ever slept on. Even on the 12th floor the noise from the streets kept me awake at night.
Good location with nice view over the beach. Room was a fair size. Staff were kind enough to allocate me a room on a higher floor at check in.
Stayed in April 2024
Reviewed: 15 April 2024
Ahmed
EgyptOld buildings, it’s not seems it’s 4 stars at all. The room was too small with old furniture.
Location and breakfast was acceptable.
Stayed in April 2024
Reviewed: 14 April 2024
Samir
JordanKitchen services , breakfast, and money handling
Location
Stayed in April 2024
Reviewed: 9 April 2024
Bradley
United KingdomWhen we arrived there was no water in the room, we had to ask for towels. The beds and pillows are hard and uncomfortable. We had to ask for water several times because it wasn’t replaced. Aircon doesn’t really cool the room down.
The location and views are great. Close to Gleem Bay. Staff are very friendly and even went out of their way to go buy us an adaptor at 3am so we could use our plugs in the room.
Stayed in April 2024
Reviewed: 21 March 2024
Kat
United Arab Emiratesno towels in the room- you need to call the reception to ask for it no disposable slippers available
*good location-close to the mall, close to the beach *clean and comfortable bed *spacious room *friendly and welcoming staff *good selection of breakfast
Stayed in March 2024
Reviewed: 10 March 2024
Hend
Egyptlocation
Stayed in March 2024
Reviewed: 9 March 2024
Mostafa
EgyptInternet slow, two lamps had no lights
Breakfast, quite
Stayed in February 2024
Reviewed: 2 March 2024
Elmoez
Egyptbooking
location and staff
Stayed in March 2024
Reviewed: 2 March 2024
Sarah
EgyptThe hotel is so big (11 floors) and normally there were 2 elevators, one of which was not working. So, the waiting line to get to your room or down to the reception is long. They should fix the other elevator.
The staff was v friendly and the location is very nice (sea front)
Stayed in March 2024
Reviewed: 25 February 2024
Maram
EgyptNeed some refurbishment
Location
Stayed in February 2024
Reviewed: 25 February 2024
Mohamed
Egyptthe house keeping rep. , i asked her to make up the room and clean , she only tide the bed , doesn't clean the cups and anything . the parking fees are too high for the car .
room is very good , location also breakfast is good as a quality but need more variety & poor varieties for deserts
Stayed in February 2024
Reviewed: 21 February 2024
Sherif
Egyptthe heater wasn’t working , the bed was small and not comfortable and waiting the elevator for too long
I loved the location and view . It’s good value for money
Stayed in February 2024
Reviewed: 17 February 2024
Salma
EgyptIt was really amazing specially Maddona in the reception staff. 😊 She was really professional and helpful.
Stayed in February 2024
Reviewed: 16 February 2024
Bader
Saudi ArabiaN/A
The location, and the working staff specially Mr. Mahmood at reception..
Stayed in February 2024
Reviewed: 14 February 2024
Amir
Egyptthe staff was very good - the place was amazing - the elevator was very slow - and one of the two elevators was not working, so we spent a lot of time waiting for it. food was good,
Stayed in February 2024
Reviewed: 13 February 2024
G
SpainThis hotel is not designed to handle its capacity at all. On our 1st day , the hotel was full . One elevator broken and one working . Waiting for ever to get in . The bkfst restaurant was messy and simply not able to handle the crowds. No cups , no glasses . The quality of food was ok . Room ok for 4 stars . Need a major cleaning job on windows everywhere.
Location , reasonable wifi
Stayed in February 2024
Reviewed: 4 February 2024
Genazmy
EgyptRoom is bit small but nice clean comfortable, location is very good, breakfast is the only thing was just not that great is just Ok.
Stayed in February 2024
Reviewed: 3 February 2024
Aboubakr
Saudi ArabiaOne lift only working
View fantastic
Stayed in February 2024
Reviewed: 30 January 2024
Joy
EgyptOld not 4 star clean
Location and view
Stayed in January 2024
Reviewed: 29 January 2024
Aboelkassem
EgyptOnly one elevator was working in a very crowded time And then in the morning it broke down .. it was fixed afterwards but after we had to go up and down the stairs The beds were not comfy . And there were no extra blankets
The staff are so friendly and polite and efficent The food was good The view is amazing we loved it The room was spacious The bathroom is nice and clean
Stayed in January 2024
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