22 KM Borg El Arab Road, King Mariout, 99999 Borg El Arab, Egypt
#3 of 5 hotels in Borg El Arab
Guests' ChoiceBased on 153 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
6.7
Facilities
8.3
Staff
9.1
Value for money
8.3
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 December 2023
Frej
FinlandWifi unstable. Breakfast could have been more fresh.
Location good.
Stayed in December 2023
Reviewed: 30 September 2023
Kassem
EgyptLocation
Very supportive staff Clean and large rooms Tasty breakfast
Stayed in September 2023
Reviewed: 9 September 2023
Ahmed
EgyptLocation Parking
Value for money
Stayed in August 2023
Reviewed: 29 August 2023
Ionela
RomaniaThe location
Very clean, very spacious!
Stayed in August 2023
Reviewed: 20 August 2023
Sayed
EgyptNothing to mention.
Staff are smiley and helpful. Quiet and clean place. Value for money
Stayed in August 2023
Reviewed: 15 August 2023
Tiaminou
United Arab EmiratesVery friendly, helpful and professional staff. The rooms are very clean and great for families. Also the food in the restaurant was good quality
Stayed in August 2023
Reviewed: 11 August 2023
Hamdy
EgyptTV not smart, no chrome cast! Safe box was locked up! It took some time to have someone to fix!
Very good customer service 😇 The food at the restaurant was so delicious 😋
Stayed in August 2023
Reviewed: 7 August 2023
Ahmed
EgyptThe location
Space of rooms and it's cleaning.
Stayed in August 2023
Reviewed: 26 July 2023
David
United StatesMy only complaint was with the WiFi. When I got there it was not working. Several hours later it was working but it would not work sporadically after that and sometimes when it was working it was running slow.
All of the staff were very friendly and helpfull, especially Essmat,the hotel manager and Shady, the front desk manager. The pool is very nice. The food was very good. There was very good water pressure and lots of hot water. The hotel is a bit remote but that is nice to get away from the city noise. There were two different night weddings when I stayed there and the music was loud but stopped at 11 PM so people could sleep. The weddings were beautiful and the setting behind the hotel is very attractive.
Stayed in July 2023
Reviewed: 21 July 2023
Dalia
KuwaitFood was very good The staff was extremely helpful
Stayed in July 2023
Reviewed: 6 July 2023
Mazen
Omanvery good and the food also good
it was very good
Stayed in July 2023
Reviewed: 1 July 2023
Catherine
Egyptthe place is very cozy, relaxing , has good hospitality the staff is very helpful specially Mr kirollos at the reception the hotel rooms and pool is very clean we really enjoyed our stay
Stayed in July 2023
Reviewed: 2 May 2023
Mina
EgyptIt was empty. But it's normal out of season.
The staff was extremely professional and helpful. The room was excellent
Stayed in May 2023
Reviewed: 27 April 2023
Ahmed
EgyptOnly the pool needed warming system as almost no one could stay more than 15 minutes inside due to cold water
Exceptionally friendly staff. Very clean hotel with cozy settings. Excellent food with very reasonable prices. Great for a calm short vacation.
Stayed in April 2023
Reviewed: 9 April 2023
Hany
EgyptLocation is a bit far from the main road, but no real problem
Very quite, clean, room is spacious, staff is very friendly and professional
Stayed in April 2023
Reviewed: 28 March 2023
Mahmoud
JordanRooms can be refurbished
Nice location and clean
Stayed in January 2023
Reviewed: 9 February 2023
Rúna
IcelandSome tiny signs that the building was old, small bits of water damage on the bottom of some walls. We ordered nachos twice, using the room service and they we're different the second time we ordered them, the first ones had the usual nacho toppings but the second ones had sweet chili sauce and cheese, also they don't come in a big bowl, they come in 6-8 pieces, our first order had 8 pieces and the second time had 6 pieces. also the mozzarella+tomato+pesto bruschettas had green bell peppers instead of pesto
Good value, good selection on the room service menu, nice staff, looked like the pictures.
Stayed in February 2023
Reviewed: 13 November 2022
Maram
Egyptlighting was so dimmed
clean & affordable
Stayed in November 2022
Reviewed: 15 October 2022
Khaled
United Arab Emiratesinternet was very bad
it’s close to the airport
Stayed in October 2022
Reviewed: 6 October 2022
Zvonimir
Croatiapool too cold, not suitable for swimming in the period we were there location without any content(market, fun..) we ordered a banana split, the bananas were not ripe and the staff admitted the mistake and treated us with fruit shake, however they charged for the banana split even though it was inedible
pleasant and accommodating staff big room comfortable bed fair price of food
Stayed in October 2022
Reviewed: 20 August 2022
Mohamed
Egyptlocation
staff, food, very clean place with large room
Stayed in August 2022
Reviewed: 20 August 2022
Mahmoud
EgyptThe location
Facilities and friendly staff
Stayed in August 2022
Reviewed: 10 August 2022
Nahla
EgyptThe hotel is in a very remote location and very difficult to reach or go anywhere from. There was no cell reception at all in my room and their internet connection didn’t work.
I liked that the room was very spacious and very clean.
Stayed in July 2022
Reviewed: 25 July 2022
Sherif
EgyptLocation a bit not easy to reach and bad drive to hotel at dark times
Good hotel in general.
Stayed in July 2022
Bolzano, Italy
Foz do Iguaçu, Brazil
Paris, France
Vero Beach, USA
Olympos, Turkey
Martello, Italy
Jodhpur, India
Songjiang, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content