The location is perfect and room was comfy. The staff are very helpful I would like to thank Ahmad and Nada in the front disk for being so nice

Stayed in October 2024

Carpet doesn’t look clean and fresh, same as bathroom, hiding oldness with cover. Elevators too slow. Rooftop restaurant too simple and nothing attractive there, but very good place and location and view.

Friendly personal, trying to service good, but sometimes don’t know how. ) Breakfast is nice, good coffee, also available Starbucks on the same floor. Space a bit limited.

Stayed in October 2024

One of the rooms was dated

Breakfast was really good

Stayed in October 2024

there is no facility for Muslim prayers, at least a room must be reserved for prayers.

Stayed in October 2024

If you have a room facing the city (not the Nile), be aware of very loud music from the event venue close to the hotel, especially on Saturday night.

The location, great helpfull staff, and a stunning top floor terrace are the highlights for this hotel. We also enjoyed the pool. Price is a bit high for what you get, this includes the breakfast which is good but not great.

Stayed in October 2024

The roof top dinner wasn’t the cheapest for Egypt and in wasn’t the best too

The views from the top of the building, also views from the room were very nice, breakfast was good and fresh the Rooms, Lobby Area and Dining Area were clean and high standard.

Stayed in September 2024

The property was really clean and you could see staff cleaning daily. The staff were really nice and friendly and security was really tight, I felt very safe!

Stayed in October 2024

Location and staff welcoming attitude

Stayed in October 2024

Great hotel - rooms were very clean and modern, food was great and the pool area was nice after a days touring the pyramids! The staff were helpful also! Great location!

Stayed in October 2024

Breakfast is soooo limited Resturant is small in size

Location Suite view in Nile

Stayed in July 2024

Due to a flight delay, we arrived late with children and a baby. Despite informing the hotel in advance via email and message about our delay and requesting that they hold our room, we never received a response. When we arrived, our room had been canceled, and we had to wait a long time to sort it out. Given our situation—being tired with children and a baby—we would have appreciated quicker assistance.

I had a wonderful stay at this hotel and really appreciated its excellent location, the beautiful terrace, the comfortable rooms, and the delicious breakfast. A great choice for a relaxing getaway!

Stayed in August 2024

I didn’t like that my PS5 console could not connect to the hotel wifi

Stayed in August 2024

The noise at night of the surrounding boats The size of the room is a bit small

Very freindly staff The view of the nile is so beautiful

Stayed in August 2024

Bad management they didn’t support when I wanted to pay in advance. I had to pay twice. Also, the food wasn’t good.

Location amazing

Stayed in August 2024

I was not informed by reception staff about the facility of ATM nearby to exchange from Dollars to Egyptian sterling. I went looking for banks and ATMs and wasted a lot of time.

Stayed in May 2024

When I booked back in May 2024 I requested 2 rooms that are close to each other as we are a family ( family of 6- mum, dad and 4 mid teens children). On our arrival we were given 2 rooms, one in the second floor and the other in the 5th floor. When we asked for the reason as we requested 2 rooms next to each other or at least in the same floor they told us they can't. The reason was that we booked 2 rooms and there are 2 different surnames and that's why they thought we are different families. I have no idea why there is a section indicating a special request or need when we booed. Unfortunately they didn't look at it and when we spoke to them they kept repeating because we booked 2 rooms under 2 different surnames. Everything also was good, and I would've given them a very good rating if my request was met.

Stayed in July 2024

Every things was ok and nice

The breakfast good

Stayed in July 2024

- One of the receptionist's representatives was not so professional regarding the way he spoke to me. - Also, I was told some wrong information regarding my late check-out.  - No help was offered to move luggage going into the room during check-in or going out of the room during check-out. - Breakfast options were not so great compared to the price paid. - Wi-Fi was just acceptable.

- The location of the hotel and the views were fantastic. - Very nice cleaning and laundry staff. - The cleanliness of the lobby and the room was great.

Stayed in June 2024

The price was high

Very nice view

Stayed in April 2024

I had half board stay and the dinner was really bad

The stuff was really friendly The view of the nile and the location are amazing The breakfast buffet was also good

Stayed in July 2024

It is a bit on the older side, there are corresponding stains in the bathroom, but it felt like it was cleaned as well as possible, so no complains to the personal.

Breakfast was various and of a good quality, the stuff was very helpful and kind, the room was spacious and had everything needed including safe and a couch, AC worked well. I liked the view, even though, it was not the river view. It was relatively clean, taking into account the age.

Stayed in June 2024

The rooftop restaurant was quiet and limited. It was not clear if we could have a glass of wine. It would have been nice to sit on the roof in a comfortable seat with a glass of wine overlooking the city at night.

Very central location with great views over the Nile. We were extremely lucky to be upgraded which was amazing. The hotel staff were lovely, the breakfast was good continental. The hotel was very clean and and the pool lovely.

Stayed in June 2024

We booked a king size bed turned out to be a queen size bed so I have to sleep on the open sofa wasn’t the most comfy but any I just worked with it

The breakfast was good. I enjoyed the omelette. The staff were really nice.

Stayed in June 2024

Pool is a little small

The breakfast was delicious. And the view of the bourg is very nice

Stayed in June 2024