The location of the hotel is exceptional and has a wonderful view of the Nile. The reception was wonderful and the service was exceptional, especially Miss Taysir and Miss Israa. The breakfast was wonderful and the staff was welcoming and the service was outstanding. Thank you and I advise everyone to visit the hotel and enjoy.

Stayed in November 2024

We stayed in a suite, the room was superb! Wonderful views of the river and gardens. Could not have been any better. Hotel, staff and facilities top quality. The communications from Guest Relations before, during and after the stay gave such a personal touch. Thanks and will definitely be returning. A Trip which will be extremely memorable.

Stayed in October 2024

Very helpful and attentive staff, who went the extra mile to ensure we had a wonderful stay.

Stayed in October 2024

Food was average in some restaurants.

Location. Clean rooms. Panorama restaurant was excellent.

Stayed in October 2024

I had an amazing experience at this hotel. The spacious accommodations are definitely worth the price. The staff goes above and beyond to make you feel at home, with managers from different departments checking in on guests to ensure they're enjoying their stay. I was even upgraded to a suite to make my stay more comfortable. The guest relation manager, Tahseen, noticed that my daughter was with me and made a special arrangement for our dinner booking, setting up a lovely table. I'm truly grateful for Mr. Halimi and Sister Tahseen's efforts to ensure our comfortable stay! The restaurants are good with delicious food!

Stayed in October 2024

PS Upper management is amazing! They listen, understand your need and do their best to accomodate you Room 1145 gas a view nothing like it! Great service.

Stayed in October 2024

Everything

Stayed in October 2024

Nothing

The staff, the hygiene, and the food

Stayed in September 2024

The staff is absolutely amazing ! From the reception to the breakfast hall,house keeping and pool, truly felt welcomed and very comfortable, upon arrival the kind sir at the front desk with his warm smile and welcoming attitude gave us an upgrade into a marvellous and spacious two floor room. Miss Esraa from guest relations Called us to ensure we are having a lovely stay, the morning shift from housekeeping would leave us lovely surprises in the room with their artistry in towel folding into beautiful shapes, madame Mervet at the breakfast hall was very friendly and welcoming giving us information about the lovely city and places to see, The hotel is located on the beautiful elephantine island and the views there and the nature is just so wonderful, the hotel also has a tour operating office, making it easy to explore the wonder city and the nearby Nubian villages via river. We would definitely come back ! Bravo to the entire team for portraying the true essence of hospitality.

Stayed in September 2024

The staff was super friendly and everything was perfect

Stayed in August 2024

Service was incredible.

Stayed in August 2024

A noisy AC system, we had to switch it off

Room is excellent, peraphs the air conditioning a bit noisy. Even the position, on an island, was very beautiful

Stayed in June 2024

restaurant food was average

Panorama bar fantastic, resort infinity pool sensational, fascilities were excellent, spa fa

Stayed in June 2024

The view and quiet surround from the nature and birds

Stayed in March 2024

Amazing service from the staff (Rena&Rena) and the managers Tahir and Esraa for sorting out a booking site issue with no problems My deepest thanks :-) It was no problem leaving at 4M for an early drive to Abu Simbel - the 10 minute ferry runs all night and a continental breakfast from 3am with a foil takeout box upon asking. The 360 panorama is absolutely spectacular and a great choice over the Cataract Hotel - thankyou for the room upgrade to a wonderful garden suite - it was greatly appreciated 😊

Stayed in May 2024

Long ways between rooms and facilities like swimming pool and restaurant.

Friendly staff, very good cleanliness. Rooms comfy and excellent in size. Breakfast service starting at 3am which helps a lot when going on early morning sightseing trips. Very good ferry service.

Stayed in May 2024

The "old" part is currently closed.

Location, very comfortable hotel with spacious suites. Esraa the guest relation manager was able to organize a great dîner for two on the terrasse of a suite and it was a wonderful experience.

Stayed in May 2024

One night, we only had cold water for the water.

Very clean, nice view and friendly staff. Had a wonderful stay.

Stayed in May 2024

The fitness room was dirty and most of the time there was no aircon. Staff spend most of their time watching their phone An employee was calling regularly even at 21:30 to ask if everything was ok

The hotel is very well placed and we had a beatifull view. Place is very quite and you can enjoy the view on the Nil. breakfast is very good. Probably one the best hotel is Aswan but far from being perfect for the price

Stayed in April 2024

Nothing

Had a great view - Nile view south both sides of the Island. Room very comfortable. Hotel is in a sensational location - hotel ferry to mainland was always there when we wanted it. Ate mostly in the bar with the view North and over the east bank of the Nile. Though we did have 1 dinner from 12th floor of the tower block - sensational views. Food same price as rest of hotel which was a surprise.

Stayed in March 2024

The pool is freezing cold - I mean not cold, ICE cold! Even with the heat outside, it was almost impossible to get into that pool. So the nice part about relaxing at the pool didn't happen for us. There is also no staff present at the pool so you need to wait a long time to order a drink or get any assistance whatsoever.

The hotel is very nice an big. There are actually a lot of things to see if you dedicate a morning to walk around. We really like the fact that they are trying to be a sustainable hotel given that the rest of what we saw in Egypt is dirty and non-environment friendly. Food is pretty good (although we had an incident were they served us off milk one morning - they should me more careful with things like this). Rooms are nice and spacious with very nice view from the balcony. Every night in the lounge terrace there was live local music playing overlooking the Nile which was quite nice.

Stayed in April 2024

Very comfortable, staff are super helpful. The breakfast is otherworldly. The guest relations manager Mariam went out of her way to help make our stay special, even arranging a boat trip for us at a pretty good price. The dinner we had at their restaurant was one of our most memorable experiences- right on the Nile, with the view of St. Simeon monastery opposite it.

Stayed in April 2024

The boat driver who took us the the pier from the hotel asked 5 dollars fee or tip. The transportation to and from the hotel to the pier is free. If he asked tip, it is too much.

Very good location, quiet and beautiful. There is a very large balcony in our room where we can relax and enjoy the sun and view. The garden is beautiful. We had a walk around. I have to express my many thanks for the staff, especially Mr. Mamdouh. He is so kind and helpful. He gave us information about the room, the hotel, and meal, etc. He helped to contact the travel agency for the taxi problem. Thank you Momdouh! We even regret that we should have stay Movenpick Aswan 2 more nights if we knew the hotel was so good.

Stayed in February 2024

Buffet dinner too expensive at $50 per head

Wonderful location . Ferry to and from the island great fun. Beautiful garden.

Stayed in April 2024