Victor Emmanuel Square, Smouha, Alexandria, 21646 Alexandria, Egypt
#2 of 54 hotels in Alexandria
Guests' ChoiceBased on 330 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
8.4
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 21 September 2024
Shafik
Saudi ArabiaI did a mistake with my reservation dates but the staff resolved my issue amazingly specifically Mr. Amir and Mariam as well.
Stayed in September 2024
Reviewed: 6 September 2024
David
Czech RepublicTrue oasis of calm in the middle of busy and noisy city. Garden view rooms are oriented towards Smouha sporting club area and it is a nice view. Rooms are clean, very well finished, far above common Egyptian standards. Staff is nice and breakfasts are very good. Satisfaction.
Stayed in September 2024
Reviewed: 30 August 2024
Mohamed
EgyptOutstanding hospitality and value
Stayed in August 2024
Reviewed: 30 August 2024
Rasha
United StatesNothing
Very clean ,outstanding hotel ,very safe and secure ,friendly helpful stuff especially Ms Rana Mohamed at the reception desk,they make our stay unforgettable couldn’t be happier,thanks ,definitely a place no regrets to reserve in it ❤️❤️
Stayed in August 2024
Reviewed: 10 July 2024
Samia
United StatesThe shower had no hot water.
The room was very modern and clean. The beds were so comfortable.
Stayed in June 2024
Reviewed: 7 July 2024
Ahmed
Saudi ArabiaLittle notes were communicated with the concerned personnel.
The reception team was very decent and got us a worm reception. Hotel design and club view provided a goyabl stay for all of us. Orintal breakfast quality and taste were very good. last not least, the process to check in / check out was very smooth.
Stayed in July 2024
Reviewed: 29 June 2024
Aiman
CanadaLocation and staff
Big Thanks Mariam at the front desk for the support and great customer service. Also bellman Ossama thank you for your patience and support.
Stayed in June 2024
Reviewed: 28 June 2024
Amjad
KuwaitNothing
Location, cleanliness, facilities , friendly staff
Stayed in May 2024
Reviewed: 23 June 2024
Hashem
Egyptfood
Stayed in June 2024
Reviewed: 6 June 2024
Mike
BelgiumThe best hotel in Alexandria
Stayed in May 2024
Reviewed: 6 June 2024
Dana
OmanThe road in front of it is always too crowded
Clean, quiet, and friendly staff
Stayed in June 2024
Reviewed: 2 June 2024
Aashish
United KingdomFurnishings felt cheap & that they won’t last.
New property with a modern design
Stayed in April 2024
Reviewed: 28 May 2024
Yusuf
TurkeyBreakfast is more local and could have more choices with international taste.
Very good clean hotel with friendly staff and good location.
Stayed in May 2024
Reviewed: 27 May 2024
Abbas
United KingdomNothing to complain about at all!
For what we wanted in a hotel, the Mirage covered everything. The room was immaculately clean, the bed was incredibly comfortable, and the balcony was a lovely touch. Breakfast was very good, a nice big selection of proteins, pastries, breads, fruit and veg, as well as fresh omelettes being made to your liking. The breakfast alone is a reason to stay here! The staff were all very friendly, accommodating and helpful. Every one of them went out of their way to make our stay as comfortable as possible, and I've no doubt they do the same for every one of their guests. Definitely recommend this hotel!
Stayed in May 2024
Reviewed: 26 May 2024
Ahmed
United KingdomProvided us with a smoking room which we didn’t want. Breakfast wasn’t up to scratch. The breakfast didn’t meet the standards of the other parts of the hotel.
Room was spacious and clean. The staff were very nice.
Stayed in April 2024
Reviewed: 18 May 2024
Mahmoud
LibyaThe breakfast menu very limited and same items every day .
Everything is cool inside this hotel ,warm,quite,super clean .
Stayed in May 2024
Reviewed: 17 May 2024
Felipe
PolandThe swimming pool is small
The hotel is really beautiful, the rooms are well designed and comfortable, service is amazing, what I expect for a 5 Stars hotel
Stayed in May 2024
Reviewed: 12 May 2024
Khalil
United Arab EmiratesNothing
Location and brand new
Stayed in April 2024
Reviewed: 11 May 2024
Sib
FranceMaybe the location or the area around the hotel. It's perfect for short time and to be close to touristic places and visit Library, Theater etc that are very close. But the surrounding area seem to be less clean and peaceful than Montaza for example. Maybe size of bedS: will have prefer to have the option of only one Queen/King size bed instead of one small double bed + one single bed (not interesting for 2 people only)
A very recent and modern hotel. Room perfectly equiped. Every equipment seems to be new. Even the gym is very well equiped with modern machines. Very nice breakfast. Incredible quality of service from the workers (reception, spa, gym, breakfast). The only and closest experience of a 5 stars we had during our whole stay in Egypt in 3 different hotels.
Stayed in May 2024
Reviewed: 5 May 2024
Elhadidy
EgyptAll is good
Rooms are spacious. Cleanliness is very good. Staff are very friendly and supportive.
Stayed in May 2024
Reviewed: 3 May 2024
Amer
Palestinian TerritoryIt was good experience at the middle of the city close to everything and the breakfast was cery good
Stayed in April 2024
Reviewed: 23 April 2024
Gelu
Romaniavery few options to eat for such a hotel, lack of bufet breakfast in the morning ( true it was during Radan, but still) staff not trained yet
very nice degn, nice and confortable room
Stayed in March 2024
Reviewed: 15 April 2024
Ghada
EgyptThe pool is too small and no outdoor activities for kids
The room is very comfy and clean
Stayed in April 2024
Reviewed: 14 April 2024
Tarek
EgyptNoise at night from the parties around the hotel
Staff are very nice,
Stayed in April 2024
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