14th of May Bridge Road - Smouha, Alexandria, Egypt
#23 of 54 hotels in Alexandria
Guests' ChoiceBased on 1376 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.2
Facilities
8.0
Staff
8.6
Value for money
7.6
Free WiFi
7.2
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End of dialog contentReviewed: 21 September 2024
Mustafa
QatarThe room that we stayed was standard room, actually it was the same room that we booked, but it was old, and it needs to get renovated. They showed us another room while we were leaving (deluxe one) it is renovated and very clean. If we stayed there again we shall book the deluxe one, we will never be booking the standard room at all.
The hotel is clean and comfortable. Rooms are spacious, and staff are very friendly and helpful.
Stayed in September 2024
Reviewed: 7 September 2024
Kareem
Egyptno beach
Hotel is extremely clean staff are very helpful staff are very friendly and cooperative
Stayed in August 2024
Reviewed: 27 August 2024
Amyn
United Arab EmiratesLate check In and HK services were not up to mark when you ask extra amenities they didn’t provide and also we had lots of WiFi issues which got solved on last hours only. The supervisor was kind enough to listen to us and solve but we stayed two days and we expected more!
The best part is the mall which is connected to the hotel . the facility is Sakai fantastic! Just service issues which can be solved
Stayed in August 2024
Reviewed: 25 August 2024
Mahmoud
EgyptNothing
One day before my arrival, they sent a message to me to make sure that all my special requests are met, and this is not normal whenever you book from booking.com I felt great when I saw the message. Thanks for this 😊 In addition, check in process took 5 mins. Front desk team is fantastic Room is big, cozy and super clean. Thanks Hilton team for the great work
Stayed in August 2024
Reviewed: 7 August 2024
Ahmed
EgyptNothing bad all good
Location and accessibility to an open air mall
Stayed in June 2024
Reviewed: 31 July 2024
Mike
EgyptBad acoustic insulation between rooms and corridors, got noisy throughout the evening period. WIFI is not good enough for business needs, was very unreliable for online meetings.
Staff are extra helpful all through the stay especially the floor and housekeeping supervisor. Hotel is reasonably clean and well maintained. Breakfast is good though doesn't offer much variety.
Stayed in July 2024
Reviewed: 26 July 2024
Aldabobe
JordanThe services at the pool was bad we waited for more than two hours to get towels and they didn’t bring it they kept telling that they are all at the laundry!!
The staff was very kind and helpful
Stayed in July 2024
Reviewed: 25 July 2024
Prabhakaran
United Arab EmiratesStaff were friendly to support
Stayed in July 2024
Reviewed: 20 July 2024
Mohammed
Saudi ArabiaThe staff were amazing, they make me feel like home. Thanks for Alya on reception and all staff.
Stayed in July 2024
Reviewed: 18 July 2024
Faiza
EgyptBathroom didn’t have comb, small towels , tooth brush, slippers
Had everything suitable for breakfast
Stayed in July 2024
Reviewed: 17 July 2024
Heshm
EgyptSome of the front office staff are not qualified enough to do the job
Location
Stayed in July 2024
Reviewed: 9 July 2024
Mahmoud
EgyptThe furniture are a bit out-dated. The breakfast used to have more varieties.
I like that it has its own parking lot, away from the crowdedness of Alexandria’s corniche, the extreme friendliness of the staff, and the cleanliness of the hotel and the room.
Stayed in July 2024
Reviewed: 7 July 2024
Hafiz
QatarNone
Clean and comfortable
Stayed in July 2024
Reviewed: 30 June 2024
Naser
KuwaitThe steam room was so smelly, the breakfast was poor , the furniture need to be upgraded, the water in the shower was weak.
The privacy is so good , the staff are so so friendly and helpful ❤️
Stayed in June 2024
Reviewed: 24 June 2024
Mohamed
EgyptDinner buffet should have more varieties. Breakfast was prefect though.
Staff were extremely helpful and friendly.
Stayed in June 2024
Reviewed: 18 June 2024
Mina
EgyptThe staff are so friendly and helpful. the location is right inside a shopping mall with a lot of shops
Stayed in June 2024
Reviewed: 2 June 2024
Ali
KuwaitLocation
Stayed in May 2024
Reviewed: 24 May 2024
Mohamed
Egyptthe location is good near the shopping market
Stayed in May 2024
Reviewed: 10 May 2024
Mohamed
United Arab EmiratesNothing
Every think it’s good
Stayed in May 2024
Reviewed: 7 May 2024
Lubna
Saudi ArabiaGreat location, tasty food, friendly staff and reasonable price!
Stayed in May 2024
Reviewed: 16 April 2024
Andrew
United Arab EmiratesGreat staff , really tried to accommodate and be helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Bikramjit
IndiaRoom
Rooms were not very clean as per the star rating.
Stayed in March 2024
Reviewed: 4 March 2024
Abdulaziz
Saudi ArabiaThe location is very good
Stayed in February 2024
Reviewed: 27 February 2024
Abdulrahman
Kuwaitnot much, as everything was great
the location was great, the staff very friendly, the breakfast is amazing though didn't like the coffee machine much overall a nice place to stay in center of Alexandria
Stayed in February 2024
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