14th of May Bridge Road - Smouha, Alexandria, Egypt
#24 of 48 hotels in Alexandria
Guests' ChoiceBased on 1414 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.1
Facilities
8.0
Staff
8.5
Value for money
7.6
Free WiFi
7.2
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End of dialog contentReviewed: 18 June 2024
Mina
EgyptThe staff are so friendly and helpful. the location is right inside a shopping mall with a lot of shops
Stayed in June 2024
Reviewed: 2 June 2024
Ali
KuwaitLocation
Stayed in May 2024
Reviewed: 24 May 2024
Mohamed
Egyptthe location is good near the shopping market
Stayed in May 2024
Reviewed: 10 May 2024
Mohamed
United Arab EmiratesNothing
Every think it’s good
Stayed in May 2024
Reviewed: 7 May 2024
Lubna
Saudi ArabiaGreat location, tasty food, friendly staff and reasonable price!
Stayed in May 2024
Reviewed: 16 April 2024
Andrew
United Arab EmiratesGreat staff , really tried to accommodate and be helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Bikramjit
IndiaRoom
Rooms were not very clean as per the star rating.
Stayed in March 2024
Reviewed: 4 March 2024
Abdulaziz
Saudi ArabiaThe location is very good
Stayed in February 2024
Reviewed: 27 February 2024
Abdulrahman
Kuwaitnot much, as everything was great
the location was great, the staff very friendly, the breakfast is amazing though didn't like the coffee machine much overall a nice place to stay in center of Alexandria
Stayed in February 2024
Reviewed: 25 February 2024
Hamed
Saudi ArabiaI was asked how did you book booking.com sorry but we don’t have the room you booked for we are full today I was not given what I booked and have been forced to pay for upgrade to get It I can’t understand sorry we are full today when I have a booking weeks ago
Location and room size
Stayed in February 2024
Reviewed: 16 February 2024
Rijas
KuwaitDistance from Rooms to the lobby is too far..
Not Bad
Stayed in February 2024
Reviewed: 3 February 2024
Prasanna
Sri Lankalong walks to and from rooms/reception/restaurant etc
Great Location surrounded with a shopping mall too.
Stayed in February 2024
Reviewed: 1 February 2024
Sharif
LibyaBreakfast was a very, very good and delicious
Stayed in January 2024
Reviewed: 1 February 2024
Jala
EgyptHeated pool is not heated enough to use it
Room is comfortable
Stayed in January 2024
Reviewed: 28 January 2024
Hamed
Saudi ArabiaIn fact every thing was perfect clean room very nice breakfast and the staff were very nice
Stayed in January 2024
Reviewed: 26 January 2024
Mohamed
EgyptMaintenance follow up
Stuff
Stayed in January 2024
Reviewed: 23 January 2024
Rania
KuwaitI wanted to expend one night for one of the rooms and requested the same room and they couldn't assist although we did the same with 4 other rooms !!
Stayed in January 2024
Reviewed: 23 January 2024
Rania
Kuwaitignore my recommendations while booking and advised at site it is according to availability and the hotel not even 40% occupied
Stayed in January 2024
Reviewed: 23 January 2024
Rania
KuwaitI had some concerns regarding the booking of the rooms and it was all ignored At the hotel they advised that there was no link with booking.com and their system to find our rooms with the booking ref.!! All the rooms were far from each others and our request for 2 connected rooms wasn't available!!
Stayed in January 2024
Reviewed: 22 January 2024
Rania
Kuwaitwhatever notes I wrote - all were ignored !! whatever I asked for wasn't there and this isn't the first time! I spent almost an hour to do the check in for 5 rooms just because the booking ref. for the booking.com isn't in their system as per the receptionist ...
I do like the hotel and its location. The staff are amazing. Rooms are clean and nice.
Stayed in January 2024
Reviewed: 21 January 2024
Rozina
BangladeshComfortable, well behaved staff
Stayed in January 2024
Reviewed: 20 January 2024
Janet
United KingdomI asked for a mom smoking room but the room I got given wasn’t. The smell of smoke was overpowering and made me feel nauseous all night. Even the curtains were yellow with tobacco
Location, facilities
Stayed in January 2024
Reviewed: 11 January 2024
Magdyd
United Arab EmiratesReplacing the TV with a new model, since it's not working properly and the remote control is not working at all
The Staff are so friendly and helpful
Stayed in January 2024
Reviewed: 3 January 2024
Osama
Egyptlittle noise in room area & corridor
Not my first time to stay at Hilton , always choosing it , one of best hotels in Alexandria , i liked the location and its surrounding by different restaurants and shops & coffee shops too Hilton is Hilton :)
Stayed in December 2023
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