544 El Geish Road , Sidi Bishr, 21611 Alexandria, Egypt
#20 of 54 hotels in Alexandria
Guests' ChoiceBased on 1840 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.3
Facilities
8.2
Staff
8.7
Value for money
7.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 September 2024
Maged
EgyptThe swimming pool is so bad .
Breakfast was nice , the reception staff were amazing ...
Stayed in September 2024
Reviewed: 15 September 2024
M
United Arab Emirates1- bathroom wasn’t very clean 2-the electricity disconnected 2 days in a row. 3- Food wasn’t that great.
The location and staff were amazing
Stayed in September 2024
Reviewed: 11 September 2024
Mona
EgyptPool
Hospitality, food
Stayed in September 2024
Reviewed: 6 September 2024
Nezar
EgyptI waited for a long time to check in and check out
Stayed in September 2024
Reviewed: 2 September 2024
Maya
KuwaitClose to every thing in the city
Stayed in September 2024
Reviewed: 29 August 2024
Nasong
South AfricaThe food. Whether it was food from room service, the hotel restaurants or the food at our conference - every meal was either below average or just really bad
The rooms were very spacious, great amenities, variety of mini bar items
Stayed in August 2024
Reviewed: 27 August 2024
Mohamed
EgyptThe garage is quite a challenge: There are so many turns and it is very narrow - The receptionist asked if we wanted a high floor for a better view, then gave us a room on the first floor directly above the swimming pool (?!) - We ordered lunch at the main restaurant (B2 level) after scanning the menu, but, when we asked for the desert (on the menu) they said we had to go to the cafeteria in the lobby (?!). Breakfast was quite good with a lot of choices.
Location is good- price OK
Stayed in August 2024
Reviewed: 22 August 2024
Shima
Abkhazia, GeorgiaRoom not clean, cigarette stub in the balcony knowing that I have ordered a non-smoking room, this is really bad, bad smell in the bathroom, towels smell terribly bad, not sure if it is repeated for most guests, if so everyone should bring towels and sheets with them, luckily we stayed for one night only so we have decided to not extend our stay, a 5 star hotel should prioritize cleaning and prevent repeated behavior regarding cleaning
Staff, services and mealplans are exceptional, We enjoyed our stay , the room is exactly what I booked, it exceeded my expectations.
Stayed in August 2024
Reviewed: 21 August 2024
Abdelnoor
SwedenIt’s not my first time booking through the website so I suppose to pay certain amount but they charge me more
The breakfast was great 👍🏽
Stayed in August 2024
Reviewed: 17 August 2024
Mahmoud
United KingdomExample of how Hilton should be . Fantastic staff and amazing breakfast
Stayed in August 2024
Reviewed: 14 August 2024
Ahmed
EgyptThe hotel location.. a bit far from everything else. The staff service was no 5 star for sure.. concierge didn't offer to carry our bags when we arrived and I asked the lobby for a wake up call at 530 and they called me at 545..!
Nice hotel . Not many hotels in Alex with pools overlooking the beach. Nice pool bar. The room was fine with amazing small terrace overlooking the beach.
Stayed in August 2024
Reviewed: 13 August 2024
Pui-yee
United KingdomWe liked the property, the swimming pool was smaller than we expected and didn’t not affect our stay or experience.
The property was very clean and was as I expected. My family and I really enjoyed our stay. We were upgraded from a King Deluxe Room to a Suite. The suite was lovely, we were given a Sea view room. We were very pleased with the service received from Reception, Security, Housekeeping and all the staff.
Stayed in July 2024
Reviewed: 12 August 2024
Adah-kole
United KingdomNeeded to pay 180 Egyptian pounds a day for basement parking. The rooms are pretty small, and the water pressure in the shower was weak - not sure if this was just in our room. There is no private beach as online photos may suggest. The beach is across the road and was seriously crowded.
The Greek Santorini restaurant on site is fabulous.
Stayed in August 2024
Reviewed: 12 August 2024
Amr
United Arab EmiratesI would recommend regularly cleaning the lobby tables and floor. It was not clean.
Its conveniently located and easy to get a ride. Cigar bar and Santorini are excellent.
Stayed in August 2024
Reviewed: 2 August 2024
Reda
Saudi ArabiaHousekeeping
Good
Stayed in July 2024
Reviewed: 2 August 2024
Ware
United StatesUpon arrival the room was too cold (19) we turned off a/c opened windows immediately the floor was covered with cold water from condensation. The situation was quickly remedied to our satisfaction. We could not use shower because of low water pressure.
Location, staff, dining and facilities.
Stayed in July 2024
Reviewed: 26 July 2024
علي
Saudi ArabiaNot clean , I rated 3 star
I like the location
Stayed in July 2024
Reviewed: 15 July 2024
Maha
GermanyThe noise of the main street, the lack of a beach, and the lack of respect for living creatures such as dogs and cats
The woman who cleans the rooms was very good. Her name is Jihan. The one who works in the cafeteria in the lobby is named Mustafa. He always had a smile. He left a wonderful impression.
Stayed in July 2024
Reviewed: 12 July 2024
Paulo
PortugalNo beach available and too much traffic
Breakfast
Stayed in July 2024
Reviewed: 12 July 2024
Taymour
SwedenNothing
Good location and clean
Stayed in May 2024
Reviewed: 11 July 2024
Hazem
EgyptThe room floor was a bit dusty, other than that everything was good.
There was an error in our booking and Staff were so helpful they manage to give us a suit instead. Room was spacious and comfortable, weather in our beautiful Alexandria was amazing as usual.
Stayed in July 2024
Reviewed: 10 July 2024
Umar
EgyptThe gym is very bad. The equipment do not work and are very old. This need urgent attention. The hotel should consider getting access to a nearby gym for guests.
The rooms were very clean, adequate and comfortable.
Stayed in June 2024
Reviewed: 1 July 2024
Mohamed
EgyptBeach was closed for the summar, Pool is small, parking is not included.
Staff Frindly
Stayed in June 2024
Reviewed: 30 June 2024
Manaf
EgyptI don’t like they didn’t told us about the beach is closed. When we paid, they sent us messages that is closed. So BAD.
Stayed in June 2024
Tondela, Portugal
Urubamba, Peru
Ao Nang Beach, Thailand
Les Sables-dʼOlonne, France
Neapolis, Greece
Rome, Italy
Florence, Italy
León, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content