Nothing

Modern hotel with beautiful, spacious, and very clean rooms. Extremely hospitable and welcoming staff that did everything possible to ensure we had a great stay - special thanks to Yasser and Ahmed Hisham, who were super helpful at check-in.

Stayed in June 2024

A little bit far from downtown Cairo, but that is really more of a plus given how cheap tours / transport is in Egypt and how chaotic the city centre can be.

Brand new, luxurious furnishings and spacious rooms. Staff service levels were exceptional and they saw to our every need. They even prepared a nice birthday surprise (which we had not requested!). Food in the Ayda restaurant was amazing, some of the best we’ve had anywhere. Great location very close to the airport.

Stayed in May 2024

The service is the so slow at the restaurant, we ordered eggs which took an hour & the tea took half an hour to come to our table

The hotel is a real luxurious treat, they will do what makes the guest feel special & royal. We spent our honeymoon at the hotel & it was something i will never forget. The breakfast was nice with many options. The room is huge with everything you need.

Stayed in May 2024

Cleanliness, friendly staff and very professional, felt comfortable.

Stayed in May 2024

Nothing actually except the room phone and the electricity distribution of the lights.

Silence, flowers arrangement in the lobby, the food taste and choices, the room service. The spa was very special and satisfying, the best part ever.

Stayed in May 2024

The atmosphere is incredible, staff were so helpful and organized a great event for us. I love it.

Stayed in May 2024

I loved everything. The botanical garden is magnificent. The staff is awesome and the pool is great. I had a blast with my 10 yo! Thanks for everything

Stayed in April 2024

Everything went well. The room was very comfortable, the mini-bar was well-stocked, and the food was excellent. The hotel was very beautiful and very spacious, and the halls and lobbies were huge, with plenty of greenery. The room was very quiet (and this is something that I found to be extremely rare, even in luxury hotels). I think this is the best hotel I have ever been to.

Stayed in April 2024

Ensure you leave enough time to enjoy the facilities!

Lots of facilities, very close to the airport, perfect for this stay.

Stayed in April 2024

N/A

hotel is very beautiful…has very nice vibes lovely staff…lovely welcome…beautiful rooms too totally loved it !

Stayed in April 2024

Nothing

Breakfast and dinner were amazing, hotel vibes great, Special thanks to the chief Abu Ahmed for his hospitality. Best customer service in Cairo.

Stayed in April 2024

Worked fine for us

Nice ambience, great rooms nicely decorated, plants and palm trees inside , nice gym, super friendly staff

Stayed in April 2024

The pool is a bit small for the number of rooms they have. The water pipes in the bathroom made noises but it wasn't bad enough for us to complain. To be fair, when I mentioned it while checking out, the receptionist apologized and said that they would have moved us to another room if I had mentioned it earlier.

The staff and service were amazing! The rooms were well decorated, spacious and clean. The location is really good if you want to be in the middle of the city and have malls, shops and night life around you. Overall a very luxurious hotel, maybe the only one not next to the Nile river.

Stayed in April 2024

Selection of wines was restricted to Egyptian brands that are quite lacking...

Wonderful aesthetic, wide open spaces, good on site and off site restaurants, helpful staff. Rooms are big & brand new!

Stayed in March 2024

High level guest was staying during our staying which caused nervousness to us by having many security guards were all over the place and in front of our room door, made me feel a bit uncomfortable, i guess they could have made it more un obvious so we don’t feel it. But over all we were very happy with our staying

Everything was amazing, staff, room service, breakfast, hotel restaurants, super clean.

Stayed in February 2024

Only one restaurant, and it’s a bit far from everything

The hotel is beautiful and super clean

Stayed in January 2024

nothing...everything was perfect

the breakfast was amazing! the room was extremely confortable. It was the best place to end our trip, get a rest.

Stayed in February 2024

New staff , service can be better ‘

New hotel , very clean and nice . Located close to the airport

Stayed in February 2024

no issues at all

it exceeded my expectations. Brand new, spacious, a really nice garden in the middle, very attentive personnel, close to the airport

Stayed in February 2024

The spa is not open yet but it will open soon and the phone is old and a bit weird to use lol

The staff are amazing, really good hospitality, location is perfect, clean

Stayed in February 2024

Nothing

The hotel is tip top, in all aspects from check in yo. Check out

Stayed in February 2024

Staff were so helpful and friendly. The atmosphere is great I would like to thank Jessica, Yasser, Omer and Muhammad for smile and help

Stayed in January 2024

It would have been nice if the qibla label was already in the room.

The hotel is gorgeous. The moment I stepped inside all my troubles washed away. There is so much beauty to look at. The staff is super helpful. There was no label indicating the Qibla for prayer and when I called them about it, they sent someone who was kind enough to show us and he even brought a prayer mat with him. The breakfast buffet has a wonderful om ali.

Stayed in January 2024

The spa was closed and not many restaurants

The lobby and ambiance

Stayed in December 2023