El-Gaish Road, 21624 Alexandria, Egypt
#22 of 54 hotels in Alexandria
Guests' ChoiceBased on 475 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.1
Staff
8.2
Value for money
7.8
Free WiFi
5.5
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End of dialog contentReviewed: 30 August 2024
Sohila
United Arab EmiratesTowels and bedsheets not really clean even the beach towels wasn’t clean . Using the beach from 12pm to 8pm wish is not fair at all .when u book any hotel u should have access for beach from 6am.
Spacious suite, beach is clean and quite, variety for breakfast , staff very polite and helpful
Stayed in August 2024
Reviewed: 19 August 2024
Ahmed
United StatesLocation
Stayed in August 2024
Reviewed: 19 August 2024
Dr
United Arab Emirateslocation
Stayed in August 2024
Reviewed: 14 August 2024
Andrew
United KingdomWhile the hotel itself is actually really nice, it is the staff and the way it's run that really let's it down. When we entered, we were questioned by navy/air force officials as if we were criminals. I'm not sure why so many fleet officers are there. The when we went to reception to check in, even though they had around 7 staff members at reception, they weren't helping anyone. And when they did eventually get to us, they took so long! They also have so many rules that they try to make you sign to show you agree. One rule is that you can only go on the private beach between 12pm and 6pm - but that's when it's the hottest. They also had a rule that you can't share a room with someone unless you're married. And the staff got quite hostile when I simply questioned the reasoning of this. The WiFi is almost non existent. No decent shops nearby. My room had no balcony and a terrible view.
I liked the big room. A couple of the staff were really nice. They have laundry and salon facilities. The breakfast is pretty good. The private beach is great (when you're allowed on it).
Stayed in August 2024
Reviewed: 12 August 2024
Khaled
EgyptGreat hotel and great location The view is perfect All the staff are friendly The beach is great. I liked the hotel very much
Stayed in August 2024
Reviewed: 6 August 2024
Shaimaa
QatarSea roof breakfast restaurant
Stayed in August 2024
Reviewed: 25 July 2024
Amira
EgyptThe facilities in the room are inadequate as tea and water The furniture is old
The breakfast was excellent The staff are very friendly The location is great
Stayed in July 2024
Reviewed: 24 July 2024
Marian
United StatesAlmost nothing
Helpful staff, safety of the facility, super clean housekeeping, good food and a variety of restaurants on the premises. Gym, playroom, kids zone, pool, private beach. I would label it a resort!
Stayed in July 2024
Reviewed: 24 July 2024
Marian
United StatesAlmost nothing, just book in advance if you have a longer stay.
Helpful staff, safety of the facility, super clean housekeeping, good food and a variety of restaurants on the premises. Gym, playroom, kids zone, pool, private beach. I would label it a resort!
Stayed in July 2024
Reviewed: 22 July 2024
Marian
United StatesThat I couldn't book a long stay in advance, it has to be max 5 days and renew upon availability. Stays on booking weren't available for the same room type. One lady from the staff/front desk gave me an attitude twice and ignored me, although the rest of the staff were amazingly helpful in a respectful and professional way.
Almost Everything 😍 Housekeeping is maintaining neat and clean rooms, hallways and bathrooms.Amazing breakfast and room service. Food quality is great. Amazing private beach, decent, clean and well maintained. Spacious rooms and comfortable rooms. Well furnished.Everything is well managed. Special thanks to Mr. Mahmoud (manager) for always being there and trying his best to accommodate everyone's needs and Mr. Ahmed Bahrawy for doing his best to keep me in the same room and extend my stay during the high season.
Stayed in July 2024
Reviewed: 17 July 2024
Mohamed
EgyptI Can't Enter Main Restaurant With my Short
Exleant Staf - Food Is Very Good - Exlant Beach - Clean Every Where
Stayed in July 2024
Reviewed: 15 July 2024
Katerina
EgyptThe main building itself requires some maintenance. Long queue for the elevator almost at any time. The cleaning forgot an extra pillowcase in the bed, was funny and awkward. The bathroom curtain was dirty and full of mold.
Nice hotel, not a 5 star, but comfortable. Nice room, enough space, comfy bed, clean, all the toiletries, tea, coffee, water. Clean pool. Good clean beach with enough of sun beds, sand shore, good sea, nice cafe with tasty coffee, showers. Bikini allowed, alcohol not allowed. Good free parking spots. Had a pleasant stay, would return!
Stayed in July 2024
Reviewed: 9 July 2024
Mohammed
EgyptHotel receptionists and beach receptionists were very rude, towels always late in the dry clean
Facilities and location are amazing and the value for money is spectacular
Stayed in July 2024
Reviewed: 7 July 2024
John
EgyptReception was very humid and ac wasn’t working.
Price and quality of what it offers
Stayed in July 2024
Reviewed: 5 July 2024
Ahmed
EgyptAir conditioner in the room Activities
Breakfast very good Location and view
Stayed in July 2024
Reviewed: 29 June 2024
Aliaa
EgyptNothing
It was one of the best hotel that I have ever went. It was marvelous
Stayed in June 2024
Reviewed: 28 June 2024
Martha
Denmarklocation and cleanliness
Stayed in June 2024
Reviewed: 23 June 2024
Ahmed
EgyptNo safty box in the room. Room beddings somewhat old and need renewal.
Staff very friendly, cleanness, location & parking availability.
Stayed in June 2024
Reviewed: 11 June 2024
Noha
United KingdomExpensive
It was super clean ,great location and very nice breakfast
Stayed in June 2024
Reviewed: 7 June 2024
Tobin
United Statesthe exterior of the hotel is needed a refurbishing. It looks pretty bad from the road with mold and paint chipping and falling off.
The meals and servers in the dining room were fantastic, and the private beach was great with the loungers and umbrellas included. We ordered food at the beach and it was terrific and inexpensive.
Stayed in June 2024
Reviewed: 2 June 2024
Ahmed
EgyptView was amazing
Stayed in June 2024
Reviewed: 1 June 2024
Ramez
EgyptEnterance of the hotel through the garage long way to get out or in to the hotel
Beach -breakfast at the top roof
Stayed in May 2024
Reviewed: 30 May 2024
Anzhela
UkraineThe food was not varied and not much tasty. The bad lines needs to be updated. The location of the hotel is not central and far from main touristic destinations (Library and Citadel).
The view from the room over the sea and the quality of cleaning service.
Stayed in May 2024
Reviewed: 29 May 2024
Abdel
Egypteverything was fine
Stayed in May 2024
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