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  5. Reviews of Crystal Lotus Luxury Palace - By Pickalbatros

Reviews of Crystal Lotus Luxury Palace - By Pickalbatros 5 stars

New El Alamein, North Coast, 5060035 El Alamein, Egypt

#3 of 167 hotels in El Alamein

Guests' Choice

Review score

Based on 97 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.8

  • Location

    8.6

  • Facilities

    9.7

  • Staff

    9.6

  • Value for money

    9.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 7 November 2024

    10
    Unforgettable memories with my family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Minor adjustments to enhance

    New and safe

    Stayed in September 2024

  • Reviewed: 1 October 2024

    10
    Just like home
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The location, unfortunately many roads leading to the hotel are closed by security points. Contact the property by messaging them to get clear directions as the phone number provided doesn’t work. Rocky beach.

    Everything and everyone was above expectations: New hotel Attentive staff Delicious food Spacious rooms and comfortable bedding

    Stayed in September 2024

  • Reviewed: 1 October 2024

    10
    Perfect Stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Beach restaurant snacks can be further improved and are very over priced.

    Hotel is brand new, perfect location, great facilities, spacious accommodations and very well designed and furnished. The breakfast buffet was good yet with limited options. The beach is wonderful and the overall location in new alamein is great and very well secured. Staff were very friendly and attentive to the guests. It’s the first tie there yet for sure not the last time

    Stayed in September 2024

  • Reviewed: 29 September 2024

    10
    Awesome couple of nights definitely to repeat
    • Leisure trip
    • Family with young children
    • Elegant Chalet Two Bedroom With Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Rocks at the beach, location access is a bit challenging

    Everything was super, overall atmosphere, room, food, pool and the beach " watch for the rocks better to have sea/water shose " Mr. Mohamed Kamal is very professional, decent, helpful and kind he managed our booking very fast.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    10
    I will come next time to this specific hotel
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Hotel staff was totally perfect and helpful

    Stayed in September 2024

  • Reviewed: 26 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Check in was really late, I arrived at 5pm and i was asked to wait for an extra hour. I got an upgrade but still I was not able to check in till 6PM. There were rush in cleaning the room which resulted in not very clean and wet floors as well

    The hotel is new, room are spacious. Swimming pool is good, breakfast is nice with variety of food. Staff are very welcoming. Great access to the beach.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good place

    Stayed in September 2024

  • Reviewed: 20 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    nothing everything's was amazing

    Beach is clean staff is amazing and the rooms are just amazing ing and increadvly6cl3an and comfortable also the views are just AMAZING

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The whole place is beyond perfection ! Totally above anny expectation and really promising ... thank you BIG TIME for such unique hospitality .... well educated, professional and very polite people ....would definitely visit that place again .... Special thanks to the Manager Mr.Mohamed ... and Mr.Mohamed Samy and Mr.Ahmed from the reception, also to Mr.Mahmoud Ezzat and Mahmoud Wael for their polite service at the buffet area ....

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Perfect end of summer experience
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Beach Dining experience Breakfast buffet Friendly staff

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Great clean hotel
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful place

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    A luxurious and calm place as well as a friendly and efficient staff! Amazing weather, beach and water in September. Enjoy!

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Yes

    Very clean and everything was wonderful and the staff was very nice and friendly and the view was amazing. And the manager Mohamed was very nice and respectful.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was exceptional, from the front office staff to the DJ. The food was excellent, and the atmosphere was calm and relaxing. The rooms were spacious and comfortable, with most offering views of the pool and beach. Overall, I was very pleased with my stay. I would like to extend my special thanks to the front office team, starting with the Manager, Mr. Mohamed Kamal, as well as Mohamed Samy and Ahmed Mohamed. Additionally, the DJ, Hasan Saleh, provided a fantastic playlist that all guests enjoyed. Wael from housekeeping was always available and attentive to my needs. Finally, I want to express my sincere gratitude to the General Manager, Mr. Hosam Zahran, for his kindness and exceptional hospitality.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Great staff lead by Mr. Kamal. Everything was perfect

    Outstanding

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    It was a wonderful experience and I hope it can be repeated soon and I look forward to seeing this level in other region
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It's so pleasure to be in the luxury of the Alamein crystal lotus: Everything was perfect: Building, Beaches, swimming pools, services, security, etc.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    I travel the world and this is one of the best I ever seen. Loved the staff led by Mr. Mohammed Kamal. I end up extendin
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Outstanding. I travel the world and this is one of the best I ever seen. The staff led by Mr. Mohammed Kamal was extremely professional , welcoming. Allowed early check in and were very helpful with any needs.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    10
    Exceptional
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The service was amazing

    Stayed in September 2024

  • Reviewed: 4 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Amazing facilities and staff

    Stayed in September 2024

  • Reviewed: 4 September 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is amazing

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Thank you all
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    All is fine

    Stayed in September 2024

  • Reviewed: 31 August 2024

    10
    Great hotel and a great location on the Mediterranean Sea. The staff are great in dealing. I thank them all.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The road to the hotel is complicated and there are checkpoints at three entrances, which causes anxiety for hotel guests. Breakfast options are limited.

    New Hotel, clean, spacious rooms, modern furniture and a stunning view overlooking the sea

    Stayed in August 2024

  • Reviewed: 31 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    location and transportation need a solution

    Great Stay , Mr. Mohamed Kamal was very helpful ,supportive , the hotel is very Calm , quite , great for relaxation

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Beach was very very very rocky Location is very hard to reach

    Cleanness and luxuries Pool is perfect Stuff are kind

    Stayed in August 2024

Showing 1 – 25

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