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Reviews of Citymax Hotel Aswan 4 stars

Kornish Al Nile, Besides CIB Bank, 81718 Aswan, Egypt

#24 of 38 hotels in Aswan

Guests' Choice

Review score

Based on 658 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.1

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 5 June 2024

    9.0
    Very good value for money and the staff upgraded us to a junior suite
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was a bit old and the options for breakfast were limited

    Rooms were very clean and modern

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was on the Marina, in front of the River Nile. Great location. The staffs were very friendly and helpful. Mr Mohamed from the reception gave us an upgrade to a room with a balcony with a splendid Nile view. The room was very spacious. The view was amazing especially at sunset. Another staff from the reception, Mr Mahmoud, organised all our sightseeing trips. The driver for the trips was also named Mr Mahmoud and he was great, a very good driver and guide. He was very helpful and patient, allowing us plenty of time at the sights. We definitely recommend Mr Mahmoud as driver for any sightseeing tours. The hotel organised our transfer to Luxor by private car with stops at Kom Ombo temple and Edfu Temple, with the driver Mahmoud. There’s also a pool on the rooftop and a café on the rooftop.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Friendly staff, food not super good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food not super good

    Thanks for the upgrade, very nice staff and comfortable

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    It was a wonderful star
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ac was not working first night.. we complained but it was mot fixed directly.. other than that everything else was perfect- location, service and facilities

    The view was amazing and the staff very helpful

    Stayed in April 2024

  • Reviewed: 16 May 2024

    8.0
    Nice short stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    In our last day we booked an activity to go to Abu Simbel with the hotel that started at 3:30 am and we came back around 12:30pm. We asked them before if we could do the checkout after the excursion and they didn’t want to :( knowing that the checkout was possible until 12pm so we would have been late only for 30 minutes.

    Nice hotel, room was spacious with a nice Nile view.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Good value-for-money choice in the coast side of the city.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The breakfast could be a little bit better.

    Spacious rooms, comfortable, amenities as described, decent wi-fi. Rooms with view on the river.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Ok for a budget hotel
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Aircon noisy and carpet a little dirty

    Location, Shopping mall with waffles and ice cream under the hotel

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower corner is too small and leaking water AC doesnt work perfectly, sometimes too hot or too cold

    Spacious clean room with great view. Staffs are nice. Good coffee and sandwich shop inside the hotel.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    The hotel has seen its best years and is a bit run down (area around shower, carpet), not best in cleaning the room (light sockets were very dirty, telephone was quite dirty), stone around sink was not very clean either. We had a suite, all roms were very dark with the exception of the main bedroom (which had amazing views to the Nile). No attention for detail in the room (no chairs to sit in the balcony overlooking the Nile, but they did place them at my request). We were 4 persons but they only had one room key which was not very convenient, and they could not give us an additional one. However they would send someone to open the door for us when necessary

    Good location, good beds, wide variety of breakfast (though not very continental, it caters more towards middle east breakfast). Roof terrace (with bar) has excellent views over the Nile and you can enjoy an evening there while having a drink. Pool in the roof was nice too. Outstanding service, all staff is extremely welcome and will do its best to make your stay comfortable.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had a small ac issue that took time to be solved but second time they responded quickly

    The location was amazing our room was overlooking the nile.. we had an amazing stay and staff was helpful

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Friendly and helpful staff, with really good rooms
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Nothing in particular, maybe add extra tea bags in the room.

    Spacious, really clean rooms with all the facilities you might need. Really close to the train station, only 6 minutes' walk. The side view was okay, but I wouldn't stay on the balcony for long.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Although I had a wonderful night, there was an issue of banging noise that happened in early hours. Around 3.30 am, there was a continuous knocking sound from upstairs, which lasted 15 mins.

    Room was comfortable and well presented. It was also in the middle of town and easy access to the train station. Easy access to restaurants and taxi's

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great value for money and everything you need in the roomnatva great location.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good base for a first trip to Aswan. Good (not great) value for money, but not perfect.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are on the older side with windows not closing properly. With the hotel being on the main road, this can get quite noisy, also at night. Staff are 'in" on overcharging tourists for activities/trips, so don't accept the first price quoted.

    Location is very central. Staff are making an effort to be helpful (although clearly motivated by ratings).. rooftop terrace with small swimming pool and nice view. Breakfast is good but not great. Overall decent value for money..

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    😊
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    old building and interior

    location near with mall

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The hotel is really great, nice, clean rooms, beautiful view on Nile. The stuff is very professional and friendly, very willing to help. We were in Aswan many times, but this hotel was the best.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast

    Location is perfect

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    good staff, good location, I would stay there again
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    The place is a bit noisy. Not nice: the hotel video would start itself every time Iwhen I put my roomers in for electricity in de Room.

    Personell was very friendly and helpful

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Good place to stay for a short business trip.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not up to expectations (There is a possibility to have a fresh omelet, but the cook was not at his duty station)

    Great location, nice staff, great rooftop terrace

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Breakfast could be improved.

    The receptionist, Mr. Salah , was very kind and helped us with all we needed.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very well located and staff is really nice

    Location. Great views of Nile from Executive suites rooms. Great breakfast.

    Stayed in March 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The prices are relatively high. One night would cost over 100 USD. The week prior, we stayed in 5 star all-inclusive resorts on the Red Sea for 85 USD per night.

    This is a decent hotel in a great location. The staff is very helpful and pleasant.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    Good place to Stay before your Nile Cruise
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Bfast could be improved

    the location with view of the Nile.

    Stayed in November 2023

  • Reviewed: 21 January 2024

    7.0
    Met expectation with excellent location, although the interior/room, exhibited signs of aging.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    The room did show signs of aging, suggesting a need for updated furniture and carpeting.

    The hotel's location is truly a plus, situated right in front of the Nile River waterfront. This prime location made it incredibly convenient for us to travel to Elephantine Island. Regarding breakfast, the hotel offered a satisfying array of choices, meeting our expectations. The room size surpassed our expectations given the amount we paid; it was remarkably spacious for three of us, featuring a living room and two bedrooms.

    Stayed in December 2023

Showing 1 – 25

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