Tartu 11, 71004 Viljandi, Estonia
#5 of 11 hotels in Viljandi
Guests' ChoiceBased on 362 hotel reviews
8.5Cleanliness
9.2
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.1
Value for money
8.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 June 2024
Kaimo
EstoniaLittle bit old
Clean
Stayed in June 2024
Reviewed: 17 June 2024
Martin
EstoniaNothing
Nice and clean with soft beds. Breakfast was good
Stayed in June 2024
Reviewed: 16 June 2024
Petri
FinlandFridge on the room did not work. Drinks were warm.
Location is perfect, breakfast was good.
Stayed in June 2024
Reviewed: 10 June 2024
Evelin
Estoniapillows were not good
Breakfast was good
Stayed in June 2024
Reviewed: 9 June 2024
Maiu
EstoniaEverything was ok
Extremely friendly staff
Stayed in June 2024
Reviewed: 16 May 2024
Kasunchana
United KingdomWe arrived late in the night and the hotel did not send me the code to enter the hotel. Waited for over one hour for the security to let us inside. The hotel should have emailed me. Thanks
The friendly staff
Stayed in May 2024
Reviewed: 15 May 2024
Nick
United Kingdomall good for a short stay, but not a lot to see in the village
the hotel was very good the staff were very helpful, there could have been more western style chose for breakfast, the room vas good however the was no coffee or tea making facility's in the room, and the mini bar was expensive.
Stayed in May 2024
Reviewed: 3 April 2024
Darius
LithuaniaGood location, clean and well equiped hotel. Free parking and Wi-Fi. Good breakfast.
Stayed in April 2024
Reviewed: 14 March 2024
Juliareinman
EstoniaHeard all kinds of sounds from neighboring rooms through the wall and ventilation system.
Stayed in March 2024
Reviewed: 14 March 2024
Edeli
EstoniaThe breakfast selection was nice. The room was clean and comfortable! The location is very good!
Stayed in March 2024
Reviewed: 7 March 2024
Kati
EstoniaNot possible to say.
We liked everything - friendly and helpful service, stylish rooms and everything-at-hand location. Also the breakfast was delicious and the service really good-natured. Thank you!
Stayed in March 2024
Reviewed: 18 February 2024
Sandra
EstoniaUnfortunately the sauna was not in working condition, the spa area was part of the reason we chose the hotel
Very comfy bed
Stayed in February 2024
Reviewed: 15 January 2024
Laura
Estoniacould not name a single thing.
The room was comfortably spacious, Its on a quiet street:) The bed was mega comfortable, and breakfast was really nice. What i loved the most was the fact that weekend breakfast time was longer so 8-11:00 so i was able to sleep a little longer than in most places.
Stayed in January 2024
Reviewed: 20 December 2023
Lauri
EstoniaThe double bed had two separate mattresses, so it was a bit uncomfortable for us.
Great atmosphere, friendly staff, and very good breakfast!
Stayed in December 2023
Reviewed: 18 December 2023
Joseph
United StatesNo complaints.
Great location and comfortable room. Walkable to Viljandi music venues.
Stayed in October 2023
Reviewed: 14 December 2023
Taavi
EstoniaNA
One of the most beautiful hotels in Estonia with historical vibe and in a beautiful city. Hotel very comfy, clean and excellent service
Stayed in December 2023
Reviewed: 12 November 2023
Guuno
EstoniaOk
Ok
Stayed in November 2023
Reviewed: 25 September 2023
Külli
EstoniaLovely hotel in city centre. Parking places near the hotel. Friendly and helpful staff. Tasty breakfast.
Stayed in August 2023
Reviewed: 18 August 2023
Birgit
EstoniaBreakfast was weak and loads of food were finished. It felt that staff didnt know what to do and didnt refill plates!
Very clean and good bed
Stayed in August 2023
Reviewed: 10 August 2023
Ingrida
LatviaHmm
All
Stayed in August 2023
Reviewed: 7 August 2023
Maria
EstoniaThere was no air conditioning and during a heatwave the room was a bit too hot
The room was spacious, bed very comfortable and the location superb
Stayed in August 2023
Reviewed: 5 August 2023
Charles
Netherlandseverything was allright
Stayed in July 2023
Reviewed: 4 August 2023
Luis
EstoniaLocation, staff, price
Stayed in August 2023
Reviewed: 27 July 2023
Daniil
EstoniaUnfortunately, the SPA zone works only from 8 to 10 a.m. which is a small period of time and also clashes with breakfast time. But on the other hand, we didn't even know that it has SPA so we weren't so sad about that.
The hotel is in the city center. Most of the attractions are within walking distance. The hotel has its own private parking but also there is a free public parking lot right in front of the hotel entrance. We enjoyed the breakfast there. It hadn't super wide choice of meals but everything we tried was tasty and fresh.
Stayed in July 2023
Klaipėda, Lithuania
Nauders, Austria
Bibinje, Croatia
Chorefto, Greece
Foshan, China
Hua Hin, Thailand
Istanbul, Turkey
Ambalavayal, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content