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Reviews of The Westin Puntacana Resort 5 stars

Playa Blanca. Puntacana Resort & Club, 23302 Punta Cana, Dominican Republic

#42 of 132 hotels in Punta Cana

Guests' Choice

Review score

Based on 84 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 31 March 2024

    8.0
    Beautiful resort in Playa Blanca
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 4 nights
    • Submitted via mobile

    Service is slow in the beach area and drinks taste very artificial. On the expensive side considering value fue money.

    Beautiful location in front of the beach, great breakfast, delicious food in the Arena restaurant and attached grill house.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium, Guest room, 1 King, Ocean view
    • Stayed 3 nights
    • Submitted via mobile

    The food was priced too high. It was very expensive for what you received.

    The location was perfect and plenty of sun and shady spots on the beach and at the pool

    Stayed in March 2024

  • Reviewed: 18 December 2023

    9.0
    Confortable
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 1 night
    • Submitted via mobile

    No full stocked mini bar Service at the pool and beach área

    Location and facilities

    Stayed in December 2023

  • Reviewed: 29 October 2023

    7.0
    • Leisure trip
    • Solo traveller
    • Premium, Guest room, 1 King, Ocean view
    • Stayed 7 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 19 October 2023

    9.0
    Gorgeous and Breathtaking
    • Leisure trip
    • Solo traveller
    • Premium, Guest room, 1 King, Ocean view
    • Stayed 3 nights
    • Submitted via mobile

    The Gym are a bit small the beach need to have a better control about motorboats they come with high speed to the beach without checking there are swimmers or snorkel persons. Create some closed area’s for swimmer… The corals have been completely damaged with all the ankers of the boats and people from the boats love to throw the garbage in the water. Better forbidden these boats and establish a nice Kitesurfing area with some surfing style. Possible for the hotel to have a own yacht charter on there place to get a skipper for one day who takes you out. I would love to walk to the beach there are a tight palm garden with monkeys and birds what gives me the vibes to be on a island. In the Hotel I booked a activity to the Saona Island for 1 day and it was completely bad. I like more the exclusive small trips, what means no hassle and I dont have to change 8 times the boat. There was a high possibility while snorkelling to get lost in the current of the choppy water in the open ocean and the boat would have left without me. Im a full diver and snorkel person but in this trip i had to swim against very strong current without fins. After I arrived, I was blasted by the heat the water movement and completely exhausted by the strong soak and currents. The problem was around the boat was destroyed no fish or either corals so I had to move farther out to see the underwater beauty.

    The beach, the reception and the beautiful rooms with view to the inside to the garden and beach. I had 2 different rooms and no disappointment absolutely breathtaking the view to the ocean and garden. The help to find nice restaurants around the resort. Had a rental car and it adds so many value for flexibility to go out and visit restaurants. Way cheaper than take any taxi. The bar and the building quality are impressive… seen a lot 5 stars hotels and this have been added to my favourite. Short stay about 7 days are perfect and good enough to enjoy life in sun and relax a bit from the weather in Europe. Be aware its not a All Inclusive but does it matter? No!

    Stayed in October 2023

  • Reviewed: 13 September 2023

    8.0
    Very good
    • Business trip
    • Group
    • Traditional, Guest room, 1 King
    • Stayed 3 nights

    It was a little complex walking to the parking lot.

    The room extremely comfortable.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is very ugly

    Stayed in September 2023

  • Reviewed: 21 March 2023

    9.0
    Excellent long weekend getaway
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 3 nights
    • Submitted via mobile

    Anani menu was a bit expensive for the quality

    Spacious, friendly and beachfront

    Stayed in March 2023

  • Reviewed: 16 November 2022

    8.0
    ok - beach, rooms, food. nothing thrilling but the shock of the bill
    • Business trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 2 nights
    • Submitted via mobile

    it just seemed blah and for the price it was not worth it

    friendly staff

    Stayed in November 2022

  • Reviewed: 6 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium, Guest room, 1 King, Ocean view
    • Stayed 1 night
    • Submitted via mobile

    I didn’t enjoy the beach as other times in the past. the water had zargaso. and the sea courrent was stronger than ever. it Made it unpleasant to swim or stay inside the beach. and the sea water left a strange smell on my hair.

    I like how quiet is the hotel.

    Stayed in July 2022

  • Reviewed: 1 August 2022

    8.0
    relaxing and calm for a short stay
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 2 nights

    it is in a very large hotel resort area and around 3,5km to reach the main street. have to take taxi to get out of the hotel and taxi costs are high. there are strong current and lots of seegrass in the beach water which make the swim difficult.

    very new and spacious, direct at beach

    Stayed in July 2022

  • Reviewed: 25 July 2022

    9.0
    nice hotel , great staff !!!
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 1 night
    • Submitted via mobile

    location, food,staff, hotel it’s self is nice !

    Stayed in July 2022

  • Reviewed: 4 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    It took us 40 min to get our breakfast. The waiter actually brought us our check before we got our food not realizing we’d never gotten our food.

    Avocado toast was good. I’ve had better but I’ve had worse.

    Stayed in July 2022

  • Reviewed: 27 June 2022

    7.0
    Great place to disconnect
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 2 nights
    • Submitted via mobile

    With few exceptions, Staff is not friendly. When we arrived and were checking in, they didn’t find our reservation. They also gave us a different (worse) room than we had booked—no ocean view as it was showed in booking.

    it has a great beach, with white/pink sand and crystal clear water.

    Stayed in June 2022

  • Reviewed: 13 February 2022

    8.0
    greatest resort in the caribbean
    • Business trip
    • Solo traveller
    • Traditional, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    architettura

    location

    Stayed in December 2021

  • Reviewed: 3 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 1 night
    • Submitted via mobile

    needs renovation

    very good breakfast

    Stayed in February 2022

  • Reviewed: 23 January 2022

    8.0
    Gated resort, perfect for a beach getaway
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 6 nights
    • Submitted via mobile

    The rooms are not very cozy and a bit sterile. Could use some pictures or artwork or maybe nicer furniture pieces. The lobby staff did not give much information about hotel/available amenities & available Covid testing on site.

    Location, right on the beach, 6 min to airport. Nice pool area and garden. Good food at the restaurant. Very easy to get Covid test on site. Secure, gated resort area. Close to Punta Cana Village with shops & restaurants. Clean room, good housekeeping. Most staff were pleasant & accommodating. Staff wore face masks at all times. Free entry to Indigenous Eyes Nature reserve.

    Stayed in January 2022

  • Reviewed: 12 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 2 nights
    • Submitted via mobile

    Bad lighting in the rooms and almost no lights in shower area. The rooms looked empty

    Great staff and good service

    Stayed in January 2022

  • Reviewed: 21 December 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 4 nights
    • Submitted via mobile

    everything that is not included in the room rate is totally overpriced. food and drinks are very expensive, the transfer is double what a normal taxi costs. very windy spot, not good for swimming.

    nice beach, small hotel. loved the Reserva ecologica, definitely check it out. good shuttle service to the other areas of the resort.

    Stayed in December 2021

  • Reviewed: 14 December 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 4 nights
    • Submitted via mobile

    Clean and staff very nice.

    Stayed in December 2021

  • Reviewed: 5 November 2021

    7.0
    nice beach, terrible beach restaurant staff
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 2 nights
    • Submitted via mobile

    some restaurants are closed - and others had had shortened opening times which are changed unpredictabley. the hotel refuses to allow Uber pickups but does allow Uber drop offs, the 20 usd airport shuttle is a total ripoff, get an Uber to drop you off for 5 usd - not 40 usd for an airport shuttle (and then you get hassled to give an extra tip on top of the rip-off fee) . the beach restaurant staff are rude bordering on belligerent.

    property is nice, beach is lovely.

    Stayed in November 2021

  • Reviewed: 1 August 2021

    8.0
    Great . Would return
    • Leisure trip
    • Solo traveller
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Posted hrs of operation were not hrs that some venues were open

    Breakfast was great

    Stayed in July 2021

  • Reviewed: 27 July 2021

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 1 night
    • Submitted via mobile

    The ocean is not very clean Breakfast was not very delicious

    Nice hotel Rooms are nice

    Stayed in July 2021

  • Reviewed: 22 March 2024

    10
    Exceptional and beautifully relaxing.
    • Leisure trip
    • Group
    • Traditional, Guest room, 2 Double, Sea view
    • Stayed 5 nights
    • Submitted via mobile

    Not one thing!

    Everything was perfect! Rooms and food but the staff was exceptional! Everyone was extremely nice and polite! My new favorite place!

    Stayed in March 2024

Showing 1 – 25

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