Avenida Estrella Sadhalá, frente a la PUCMM, Plaza Platinum, 51000 Santiago de los Caballeros, Dominican Republic
#58 of 97 hotels in Santiago de los Caballeros
Guests' ChoiceBased on 385 hotel reviews
7.8Cleanliness
8.3
Comfort
8.1
Location
8.7
Facilities
7.7
Staff
8.8
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 29 September 2024
Oluyomi
United StatesWe booked a room with two double beds but got a room with an extra twin bed. This made the room so cramped. There was nowhere to sit and eat. The toilet broke and wouldn't flush. There was no hiot water to take a shower. Breakfast staff overcharged us for delivery. They charged me one price on order then increased it by 30% when they delivered the food. Total extortion. Be aware people on delivery charges. Delivery to the room used to be only 150 pesos in June 2024. Staff weren't as inviting or happy as usual. We are repeat bookers so I hope for happier stays next time.
Breakfast was very good. We had it delivered to our room. We liked the Casino next door
Stayed in September 2024
Reviewed: 21 August 2024
Ruth
Puerto RicoShower too tight and uncomfortable. Entrance to hotel a bit complicated to find.
Friendly staff, clean facilities
Stayed in August 2024
Reviewed: 8 August 2024
Dorville
Dominican RepublicTheir professionalism and customer service.
Stayed in August 2024
Reviewed: 24 June 2024
Sixto
Dominican RepublicBreakfast was not so good.
Location
Stayed in May 2024
Reviewed: 24 June 2024
Yomi
United StatesPaid $25 for taxi fare service provided by the hotel, to go the STI Airport.This prce was too high considering the short distance. Driver drove way to fast . In fact it was quite dangerous and my special needs son was very scared. We won't be doing this service ever again.
Location was good to get to the airport
Stayed in June 2024
Reviewed: 22 April 2024
Tania
United StatesThe breakfast variety wasn't that great not a lot of choices. Also the bathroom in my room was very small especially the shower area
Great location very quite at night.
Stayed in April 2024
Reviewed: 15 March 2024
Amy
United Statesrun down hotel
Staff was friendly
Stayed in March 2024
Reviewed: 10 March 2024
Braulio
Dominican RepublicVery clean and friendly staff. Great value for the money!
Stayed in March 2024
Reviewed: 8 March 2024
Ernst
United StatesBathroom
Friendliness
Stayed in March 2024
Reviewed: 7 March 2024
Jean
United StatesNo space to park my car
The staff. Specialy jeffrey is a good guy very kindness
Stayed in March 2024
Reviewed: 4 February 2024
Dawn
CanadaNoise from. Nightclub. Which stopped quite late.
Location. Dominos next door. Ice ream BON store next door. Gas station has a great restaurant with good food. 1 min walk to all.
Stayed in February 2024
Reviewed: 21 December 2023
Sócrates
United StatesThe food is excellent ! Staff is helpful y gently.
Stayed in December 2023
Reviewed: 19 December 2023
Álvarez
Puerto RicoEl desayuno
Regular,,,
Stayed in November 2023
Reviewed: 11 December 2023
Abreu
United StatesThe hotel didn't have clients laundry facility for clients to use, and that the street are to dangerous to cross. A light with a cross walk is needed.
Room was spacious and clean, staff were very friendly and helpful. They have their own trusted taxi, to pick up from airport and drop off eventhough is cash payment only, but the driver, the car and ride was pleasant, clean and helpful. They have 2 connected Nail spa, they are very professional clean and do a great job. The only problem is the crossing of the streets, the cars are always speeding and would run you over, so be careful. Be fast and cautious when going across.
Stayed in December 2023
Reviewed: 4 December 2023
Anselmo
Dominican RepublicLa attention del personal
Stayed in November 2023
Reviewed: 3 October 2023
Darron
Turks & Caicos IslandsI love the respect and staff hospitality was awesome.
It was great
Stayed in October 2023
Reviewed: 20 September 2023
Abraham
MexicoNo elevator
Complementary breakfast Next door casino
Stayed in July 2023
Reviewed: 18 September 2023
Gunn
Abkhazia, GeorgiaService was excellent
Stayed in August 2023
Reviewed: 16 September 2023
Caleb
United StatesThe bed in the room too small for two but I imagine if I had gone with my spouse
The staff very friendly and speaks English
Stayed in August 2023
Reviewed: 22 August 2023
Mariano
SpainEn general es antiguo y desfasado
Era céntrico
Stayed in August 2023
Reviewed: 20 August 2023
Darwin
Dominican RepublicStairs
Breakfast
Stayed in June 2023
Reviewed: 15 August 2023
William
United StatesClean
Nice people able to help you. Pick me up to the airport 2:00 AM
Stayed in August 2023
Reviewed: 7 August 2023
Cassandra
United StatesLocation
Location
Stayed in July 2023
Reviewed: 6 August 2023
Vnathm
Dominican RepublicThe room cleanliness was not complete, behind the TV and mirror was clean. The air conditioned was not working properly
The location, the lobby and the decoration. The bed was comfortable, and the bathroom was clean
Stayed in August 2023
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