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Reviews of Hotel El Dorado 3 stars

Residencial Romana, Calle 11 Manzana 37 No.3, 22000 La Romana, Dominican Republic

#3 of 38 hotels in La Romana

Guests' Choice

Review score

Based on 103 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.1

  • Facilities

    8.8

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The property was excellent, very clean, the owner and the staff very friendly and breakfast spectacular.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Amazingly friendly staff and quiet ambiance.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There is room for improvement on a couple of amenities such as towel hangers and extra pillows.

    It was very welcoming. The staff was incredibly kind and diligent. They have drinkable tap water available, which is very rare in a boutique hotel. Food service and kitchen are excellent. The gentleman that runs the kitchen is amazingly friendly and respectful. Also the value for your money is excellent.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    It was a pleasant stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The ac was not strong enough and needed to be charged.

    Location Breakfast

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Delitghtful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Probably a little off area. But it has 24 security so it compensates

    Price vs quality was expected and everything was in good condition and clean

    Stayed in August 2024

  • Reviewed: 16 May 2024

    8.0
    It was a good location and value for our pre-cruise night.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    There were cockroaches on our pillows at night while sleeping.

    Breakfast was awesome, made to order and delicious.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Amazing late night hotel stay prior to cruise.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    Would've liked a bigger bed (at least a queen size).

    Breakfast was unbelievable! The homede pastries and our egg dishes (omelette and club sandwich) were absolutely delicious. We didn't arrive at our hotel until 2am and the security guard happily greeted us with our room keys and wifi. We checked in the next day with the hotel manager who was the sweetest and most kindest man. We were able to leave our luggage in storage while we walked down to the beachfront for a few drinks before heading to the cruise port. The hotel manager offered to call us a taxi and warned us about uber scammers. We did not use the taxi as it was 1hr 45,in wait however we did call the uber ... and he did try to scam us once he dropped us off at the cruise port claiming we had to pay him cash. (Even followed us to the terminal!) I would highly recommend this safe and clean hotel.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Felt very safe and comfortable. Would like to have seen an onsite restaurant

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    We had and enjoyable stay before embarking on a cruise, and would start there again.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really, but some people may be put off by the surroundings

    This is a pleasant little complex situated in an unfortunately poor community. It was however, not so bad that we didn’t feel comfortable walking to the nearby waterfront with its locally owned bars and restaurants. It was clean and well kept and the staff were all friendly and helpful. We were comfortable there and enjoyed our stay.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff was very professional and friendly.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    10
    Highly recommended. The hotel is very clean and quiet. My husband and I felt very safe and the staff were welcoming and
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I love everything about the property

    Well secure, friendly staff and very clean

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It was clean, quiet, and the staff and owner were excellent

    Stayed in February 2024

  • Reviewed: 23 March 2024

    9.0
    Lovely place and glad we found it.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    Neighborhood was ok and walk to the beach felt safe in daylight, but not sure I'd venture out of the security of the property after dark. Check in went too fast for jet lagged travelers! We were not sure if beverages not in mini bar were included or not, not sure about process to order supper, and not sure about getting outside the gated property. Probably our fault, but it would help to cover that amount of info a littler slower.

    Room was comfortable, property felt safe, breakfast was delicious, pool was great, staff was helpful. Price was fantastic!

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Nice stay in LA Romana
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location because food choices were poor.

    Clean,safe and nice staff. Great breakfast. Location could have been better.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Comodo
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    no habia wifi

    atencion al cliente

    Stayed in February 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great.

    Friendly staff, great place.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    What a great place to stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I arrived early but I still received a very warm welcome from the staff..offered Coffee a beer and a pool towel. And was able to check in when the room was ready

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    This is the only place I recommend for anyone to stay in la Ramona
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    What I didn’t like was there was no ATM for me to get more money to tip the staff

    The hotel is very pleasant and a three minute walk from the beach in One Direction, and 3 to 5 minutes from stores in the other direction. The staff went over and beyond for us. It felt like I was in the four star hotel just walking around it was like I didn’t have to lift the finger. I thought there was going to pick us up and carry us to breakfast to make sure that we eat a good meal before we start our dayand night the pizza was delicious. It is just overall my wife and I had a great time and this will be the only place that we stay whenever we come back to la Ramona. There is a lot more to say you just have to come here to experience the service and the quality.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It’s ambiance

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    If I go back to Punta Cana I would definately stay their again.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    Location is very good as we were going on a cruise the following day. Nice that breakfast was included. One of the best parts was that a driver was sent to pick us up at the airport to take us to the hotel and then the following morning took us to the cruise port. This was important as we are two senior women travelling so it was a big relief that the resort sent someone that we felt comfortable going with and not having to take a cab. Also the owner made us a pizza when we arrived as most places to eat was closed. This was an unexpected jesture and was very much appreciated.

    Stayed in January 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very private and quiet

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Fantastic small boutique hotel
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic small hotel. Rooms were very modern and clean. 10mins away from cruise terminal so it’s an excellent choice to start your cruise. We also had a problem when coming home as the transfer I purchased through booking.com didn’t turn up due to mechanical problems and it’s 1hour drive to Punta Cana airport so we were very Upset. Vito was amazing and managed to get us a local taxi right away. Can’t thank him enough.

    Stayed in February 2024

  • Reviewed: 8 January 2024

    9.0
    Nice and clean hotel, with great staff and good breakfast
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was OK

    It is very nice and quite, quite clean and staff are very gentle!

    Stayed in January 2024

  • Reviewed: 14 December 2023

    10
    Best experience in La Romana.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff, from owner to helpers, cleaners and others, were extremely helpful to me and gave attention to detail and personalized service. The breakfast was the best I have ever had in a hotel. It was handmade, fresh, delicious and healthy! Thank you team! You are doing a great job for your customers that want to have a real people's experience in La Romana.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Excellent place stay to start cruise
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Only cold water in shower, but works in a tropical climate

    Very clean room, very helpful and friendly staff, good place to kick off cruise, no mosquitoes, cool A/C

    Stayed in November 2023

Showing 1 – 25

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