Residencial Romana, Calle 11 Manzana 37 No.3, 22000 La Romana, Dominican Republic
#3 of 38 hotels in La Romana
Guests' ChoiceBased on 103 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
8.1
Facilities
8.8
Staff
9.7
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 8 September 2024
Jose
United StatesThe property was excellent, very clean, the owner and the staff very friendly and breakfast spectacular.
Stayed in August 2024
Reviewed: 17 August 2024
Miguel
Dominican RepublicThere is room for improvement on a couple of amenities such as towel hangers and extra pillows.
It was very welcoming. The staff was incredibly kind and diligent. They have drinkable tap water available, which is very rare in a boutique hotel. Food service and kitchen are excellent. The gentleman that runs the kitchen is amazingly friendly and respectful. Also the value for your money is excellent.
Stayed in August 2024
Reviewed: 9 August 2024
Gregory
United StatesThe ac was not strong enough and needed to be charged.
Location Breakfast
Stayed in August 2024
Reviewed: 5 August 2024
Naara
United StatesProbably a little off area. But it has 24 security so it compensates
Price vs quality was expected and everything was in good condition and clean
Stayed in August 2024
Reviewed: 16 May 2024
Wendy
United StatesThere were cockroaches on our pillows at night while sleeping.
Breakfast was awesome, made to order and delicious.
Stayed in April 2024
Reviewed: 6 May 2024
Andrea
CanadaWould've liked a bigger bed (at least a queen size).
Breakfast was unbelievable! The homede pastries and our egg dishes (omelette and club sandwich) were absolutely delicious. We didn't arrive at our hotel until 2am and the security guard happily greeted us with our room keys and wifi. We checked in the next day with the hotel manager who was the sweetest and most kindest man. We were able to leave our luggage in storage while we walked down to the beachfront for a few drinks before heading to the cruise port. The hotel manager offered to call us a taxi and warned us about uber scammers. We did not use the taxi as it was 1hr 45,in wait however we did call the uber ... and he did try to scam us once he dropped us off at the cruise port claiming we had to pay him cash. (Even followed us to the terminal!) I would highly recommend this safe and clean hotel.
Stayed in April 2024
Reviewed: 20 April 2024
Nicole
United StatesNothing
Felt very safe and comfortable. Would like to have seen an onsite restaurant
Stayed in April 2024
Reviewed: 13 April 2024
Katharine
United StatesNothing really, but some people may be put off by the surroundings
This is a pleasant little complex situated in an unfortunately poor community. It was however, not so bad that we didn’t feel comfortable walking to the nearby waterfront with its locally owned bars and restaurants. It was clean and well kept and the staff were all friendly and helpful. We were comfortable there and enjoyed our stay.
Stayed in April 2024
Reviewed: 2 April 2024
Randall
CanadaNothing
The staff was very professional and friendly.
Stayed in April 2024
Reviewed: 29 March 2024
Simone
United StatesI love everything about the property
Well secure, friendly staff and very clean
Stayed in March 2024
Reviewed: 28 March 2024
Sandra
United StatesIt was clean, quiet, and the staff and owner were excellent
Stayed in February 2024
Reviewed: 23 March 2024
Laura
United StatesNeighborhood was ok and walk to the beach felt safe in daylight, but not sure I'd venture out of the security of the property after dark. Check in went too fast for jet lagged travelers! We were not sure if beverages not in mini bar were included or not, not sure about process to order supper, and not sure about getting outside the gated property. Probably our fault, but it would help to cover that amount of info a littler slower.
Room was comfortable, property felt safe, breakfast was delicious, pool was great, staff was helpful. Price was fantastic!
Stayed in March 2024
Reviewed: 20 March 2024
Paul
United StatesLocation because food choices were poor.
Clean,safe and nice staff. Great breakfast. Location could have been better.
Stayed in March 2024
Reviewed: 19 March 2024
Juan
Mexicono habia wifi
atencion al cliente
Stayed in February 2024
Reviewed: 18 March 2024
Maria
RomaniaEverything was great.
Friendly staff, great place.
Stayed in March 2024
Reviewed: 15 March 2024
Hilary
United KingdomNothing
I arrived early but I still received a very warm welcome from the staff..offered Coffee a beer and a pool towel. And was able to check in when the room was ready
Stayed in March 2024
Reviewed: 8 March 2024
Sean
United StatesWhat I didn’t like was there was no ATM for me to get more money to tip the staff
The hotel is very pleasant and a three minute walk from the beach in One Direction, and 3 to 5 minutes from stores in the other direction. The staff went over and beyond for us. It felt like I was in the four star hotel just walking around it was like I didn’t have to lift the finger. I thought there was going to pick us up and carry us to breakfast to make sure that we eat a good meal before we start our dayand night the pizza was delicious. It is just overall my wife and I had a great time and this will be the only place that we stay whenever we come back to la Ramona. There is a lot more to say you just have to come here to experience the service and the quality.
Stayed in March 2024
Reviewed: 28 February 2024
Alison
United StatesNothing
It’s ambiance
Stayed in February 2024
Reviewed: 25 February 2024
Lilian
CanadaLocation is very good as we were going on a cruise the following day. Nice that breakfast was included. One of the best parts was that a driver was sent to pick us up at the airport to take us to the hotel and then the following morning took us to the cruise port. This was important as we are two senior women travelling so it was a big relief that the resort sent someone that we felt comfortable going with and not having to take a cab. Also the owner made us a pizza when we arrived as most places to eat was closed. This was an unexpected jesture and was very much appreciated.
Stayed in January 2024
Reviewed: 18 February 2024
Sandra
United StatesVery private and quiet
Stayed in February 2024
Reviewed: 14 February 2024
Lynn
United KingdomFantastic small hotel. Rooms were very modern and clean. 10mins away from cruise terminal so it’s an excellent choice to start your cruise. We also had a problem when coming home as the transfer I purchased through booking.com didn’t turn up due to mechanical problems and it’s 1hour drive to Punta Cana airport so we were very Upset. Vito was amazing and managed to get us a local taxi right away. Can’t thank him enough.
Stayed in February 2024
Reviewed: 8 January 2024
Cesareo
Dominican RepublicEverything was OK
It is very nice and quite, quite clean and staff are very gentle!
Stayed in January 2024
Reviewed: 14 December 2023
Christian
United StatesThe staff, from owner to helpers, cleaners and others, were extremely helpful to me and gave attention to detail and personalized service. The breakfast was the best I have ever had in a hotel. It was handmade, fresh, delicious and healthy! Thank you team! You are doing a great job for your customers that want to have a real people's experience in La Romana.
Stayed in December 2023
Reviewed: 2 December 2023
Boris
GermanyOnly cold water in shower, but works in a tropical climate
Very clean room, very helpful and friendly staff, good place to kick off cruise, no mosquitoes, cool A/C
Stayed in November 2023
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