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Reviews of Catalonia Santo Domingo 5 stars

Avenida George Washington, 500, 10104 Santo Domingo, Dominican Republic

#27 of 86 hotels in Santo Domingo

Guests' Choice

Review score

Based on 1434 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 September 2024

    7.0
    Needs refigator to safe food and sofa bed.
    • Leisure trip
    • Family with young children
    • Ocean Front
    • Stayed 1 night
    • Submitted via mobile

    The breakfast wasn't included with price.

    Location

    Stayed in August 2024

  • Reviewed: 22 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Ocean Front
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The location, breakfast, and room was immaculate.

    Stayed in August 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    You should have water free

    I love that the room it was so clean!

    Stayed in August 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Ocean View (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    I like the view. And the room was clean

    Stayed in August 2024

  • Reviewed: 12 September 2024

    7.0
    Wonderful ocean views!
    • Leisure trip
    • Family with young children
    • Ocean Front
    • Stayed 2 nights
    • Submitted via mobile

    But was very noisy from trucks and cars from street , beds were uncomfortable and hard, bathroom needs and update very badly, locked and no access to the fridge in our room which is always available at other hotels.

    Breakfast was good and plenty of choices, location is great, stunning ocean views from your bed!

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Ocean Front
    • Stayed 1 night
    • Submitted via mobile

    No free parking they don't tell you the parking lot has an extra fee. Is not expensive at all but is good to know it.

    Location, safe parking lot, beautiful room, nice view

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Great but there's som improvement opportunities
    • Leisure trip
    • Couple
    • Ocean View (2 adults)
    • Stayed 1 night

    The hotel charged for parking that was a not nice surprise. We could hear the noises from the street although we were in the 16th floor... The bathroom lack of some things. The shower was licking water from above, very uncomfortable.

    The view is incredible, we had two windows with sea view! We had our coffee at the room enjoying the view. Service was really good! comfortable bed and great AC Breakfast was very complete and great service!

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Ocean View (2 adults)
    • Stayed 2 nights
    • Submitted via mobile

    Some of the staff at breakfast or in the restaurant are not really satisfied, I personally don't really like the same music all the time, no variety in the music at breakfast or in the bar!

    The staff at the reception were satisfactory, the staff at the bar were excellent and always friendly and accommodating.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Great ocean view!
    • Family with young children
    • Ocean View (2 adults)
    • Stayed 4 nights
    • Submitted via mobile

    My first room bathroom needed a little maintenance..which they tried to fix very quickly but I would prefer if they don't do repairs during my vacation time. Eventually they changed me to a room with a perfectly working bathroom!

    The location is great. The ocean front room..view is fantastic. Staff is very helpful...especially our housekeeping lady.

    Stayed in May 2024

  • Reviewed: 19 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ocean View (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    No even water for free in the bedroom.

    More order to check out to check the bedroom before Leaving the building so you can check by yourself anything that might happen.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Overall not a bad stay
    • Leisure trip
    • Couple
    • Ocean Front
    • Stayed 5 nights
    • Submitted via mobile

    The receptionist that checked me in and the fact that the mini bar was closed but yet still I had to leave a $200 deposit and once that $200 was up I had to use my cc which I did not want to do. Plus my boyfriend left 1 day before me but we still had to pay the city tax for the night he was not there. English is spoken by SOME of the staff but not really understood. The air conditioning was so noisey and if u are a light sleeper do not take a room that faces the street, because you will hear everything. The air conditioning was also sweeting and water was dropping onto the carpet. Great hotel but needs refurbishing.

    Everything thing and all the staff except the receptionist at my arrival. Shout out to Karla at the restaurant and all the restaurant staff, shout outs to the bellboys and a very big shout out to my room attendant. Listen all the staff. This hotel is nice for just relaxing which was my goal for this trip. The view of the Ocean from the bed and the entire room was exceptionnel.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Ocean View (2 adults)
    • Stayed 2 nights
    • Submitted via mobile

    Price of bottle of water too high

    Bedroom gym pool

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Thanks for your support in our vacations days!
    • Leisure trip
    • Family with young children
    • Ocean View (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Everything was good!

    It was very clean!!

    Stayed in August 2024

  • Reviewed: 9 August 2024

    7.0
    Second stay did not exceed expectations
    • Leisure trip
    • Solo traveller
    • Ocean View (2 adults)
    • Stayed 1 night

    When I opened the faucet of the bathtub, rust water came out. Needed to wait few minutes before it clears up. Parking for inhouse guests is not free, a charge DOP250 is applied - kind of a bad taste for a hotel at this level. They don't accommodate early check in at all. Ah, for the breakfast area - make sure not to wear anything for work or outfits because you will smell like grease.

    Location with ocean view is good. Breakfast offers a wide selection of items. Nice pool. Lobby ambiance is good. Room rates are quite good in some days.

    Stayed in July 2024

  • Reviewed: 9 August 2024

    7.0
    Great value and location
    • Leisure trip
    • Family with young children
    • Ocean View (2 adults)
    • Stayed 6 nights
    • Submitted via mobile

    Hotel rooms are dated. The ac in the room was not cooling enough.

    Pool area is great with cabanas where you can stay out of the sun or spread out comfortably.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    7.0
    Good stay, always stay here
    • Leisure trip
    • Family with young children
    • Ocean Front
    • Stayed 2 nights
    • Submitted via mobile

    The room was too hot… even though the ac was shown a comfortable temperature it was not feeling that way. The air was warm

    Love the customer service, location and the view.

    Stayed in July 2024

  • Reviewed: 6 August 2024

    8.0
    My stay was okay
    • Leisure trip
    • Group
    • Panoramic Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner in both rooms didn’t cool like I felt it should hav

    N/a

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    good for what yoy pay
    • Leisure trip
    • Couple
    • Ocean View (2 adults)
    • Stayed 3 nights
    • Submitted via mobile

    the malecón is across the street but there is always lots of traffic. its almost impossible to cross the street because there is no traffic light. also they never play latin music it makes you feel like you are in New York or some where in Europe. my toilet was broken when we arrive but they fixed it fast.

    close to some good restaurants good breakfast but its not free

    Stayed in August 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Ocean Front
    • Stayed 2 nights
    • Submitted via mobile

    Parking charge

    Staff, breakfast, cleanness

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ocean View (2 adults)
    • Stayed 1 night
    • Submitted via mobile

    Pool too small dirty. There were no amenities and the billiards table wasn't accessible.

    Breakfast was great.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    9.0
    Repeatable
    • Leisure trip
    • Couple
    • Ocean View (2 adults)
    • Stayed 2 nights
    • Submitted via mobile

    Nice rooms

    Stayed in July 2024

  • Reviewed: 6 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Ocean Front
    • Stayed 6 nights
    • Submitted via mobile

    The room had a stuffy smell.

    The staff was great. Special thanks to Jenifer the housekeeper and a male supervisor. He worked the night shift. He was very knowledgeable.

    Stayed in July 2024

  • Reviewed: 26 June 2024

    9.0
    Beautiful view
    • Leisure trip
    • Family with young children
    • Panoramic Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    We wished there were more restaurants within walking distance

    Excellent breakfast staff and location

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Ocean Front
    • Stayed 1 night
    • Submitted via mobile

    Was a nice property in a good location

    Stayed in June 2024

Showing 1 – 25

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