This place has great potential, however, the rooms and bathroom in the rooms are just screaming for an upgrade. The rooms are old and have a funky smell to them. Eventually, the odor either goes away or you just get used to it. There were cockroaches and water bugs in the halls, and it can get pretty loud and/or noisy when you're trying to sleep. The beach is small and not very kid friendly. It gets pretty deep pretty quick.

The views are beautiful. We witnessed some beautiful sunsets here. The dining area is also very nice, and the food was pretty decent. The staff was nice. The pools with the ocean view were amazing. Our family had a great time. The crowd tends to be a bit ghetto, BUT... ironically, it allows you to just relax, have a good time and be yourself. This place has great potential.

Stayed in May 2024

The food was bad and a few options in the buffet, a lot of noise out of the room in the night, people talking out loud, knocking doors, etc.

The staff is good, the views and location

Stayed in June 2024

Room service took forever the change sheets and towels.

The location and the view

Stayed in May 2024

The first room I was placed in was not to my liking , I saw stains on the bed and honestly freaked out because I believe there were bed bugs in the first room they had given me.

I loved the scenery, the staff were very friendly and the food selection wasn’t too bad for a resort. I appreciate that the staff would try and fix any issues that you may experience.

Stayed in May 2024

I saw a few cockroaches in the room, the room fridge did not work and the paint on the walls was falling off

The staff was great, the beach unbelievable and the jacuzzis were very relaxing. Nice shows at night.

Stayed in May 2024

Every time I took a shower no hot water had to call them to come and fix it every single time. Our first day they saw a roach in the room

The buffet was good

Stayed in April 2024

outside noise

simple but comfortable

Stayed in April 2024

The part we were in was pretty old and not the cleanest. None of the activities included were available, when we asked staff where we could sign up they would direct us to outside vendors with organized paid activities.

Nice beach, the newer part of the hotel is nice, the food is excellent.

Stayed in March 2024

No cable tv in my room. Most of the food lacks salt and sugar for desserts.

Great deal for price. Beautiful.

Stayed in April 2024

Rooms were outdated. Needs lots of maintenance

Excellent location nd. Lose to everything

Stayed in April 2024

The room, it was quite old and not so clean

Very nice location next to the beach, pool and general areas were nice

Stayed in April 2024

The rooms

The beach and the pools

Stayed in April 2024

The food was ok. We had traveled around the country and eaten good Dominican food. At the buffets here, it was a more cafeteria quality, but then again, there was a lot of food! Wifi was not included, but even after we paid for it, it didn't work in our room. I had a conference call at 4 am and had to go out to the pool area to connect to the wifi.

Older property, but pools were nice with plenty of tanning beds. The small ones by the cliffs were a really great feature! Grounds and room were kept clean. Reception staff, cleaners, wait staff and activity coordinators were very nice and helpful. Overall a nice experience.

Stayed in April 2024

One of the beds seem like it was not clean Toylet was liking all night The electricity card was wierd at 4 am when off triggering everything in the room The water toylet runing all night change to air 453 am; making crazy sounds. Pillows seem really old and smell milddew Shwoer had mildew on their edges of the silicone seem realy old The entrance to Alicia beach was seal with danger tape

Pools, staff, food, location to dream for, shows and the view is unique

Stayed in April 2024

The food was OK could have been better

Everyone was so nice and the Jacuzzi was perfect

Stayed in March 2024

Lunch can be better, I dont understand why they dont gett internet all over the resorts.. its 2024! it was a nice hotel for the price!

The friendly staff! Nice pool! Good dinner food

Stayed in April 2024

No muy bueno

Stayed in March 2024

Rooms can use some maintenance. Housekeeping stole a watch from the room

Staff was very friendly. Food was decent.

Stayed in March 2024

There is no internet service in the room. I paid for internet for 3 days but I have to come outside of my room to use the wifi service because there is no signal in the room. Please install wifi in all the rooms

The food was very good

Stayed in March 2024

The room was not up to our expectations. The shower had little pressure, there were no lightbulbs and the only lamp did not work.

The location and views were amazing, the beaches are beautiful and really peaceful. The environment was peaceful and quiet.

Stayed in March 2024

the room

Everithing acept the room.

Stayed in February 2024

Small beds, old dirty rooms, no screen on sliding door.

Pools

Stayed in March 2024

The “superior” rooms appeared dated.

I liked the location and service. The staff was very attentive. I also enjoyed the spa!

Stayed in March 2024

Dated furniture, towels that are worn and frayed, low water pressure.

Location

Stayed in February 2024