Nothing to complain about

Breakfast buffe were great. Bread freshly baked and a good selection of cold meat. Location perfect , many sights a short walk away

Stayed in June 2024

It seemed a bit odd that on a 5 day stay the towels were changed and room cleaned on day 4. On my check out day, housekeeping came in at 8:00am, no warning no knock on the door while I was still in bed

Location perfect, super clean efficient rooms. Perfect as a base for exploring. Free WiFi was superb

Stayed in June 2024

Breakfast area a bit cramped and bathroom quite tight

Very convenient Friendly staff

Stayed in June 2024

Nothing.

Lovely bright clean room. Hotel was in perfect location with ideal facilities. Would definitely like to stay there again.

Stayed in May 2024

Actually nothing to complain about.

Friendly and helpful staff. Good value for money. Silent and clean room. Good breakfast

Stayed in June 2024

Double bed against wall, never a good arrangement. Small for 2 people.

Able to get a room same day after other plans went wrong. Nice breakfast.

Stayed in June 2024

Still overpriced for the basic room, but expected for Copenhagen

Great location, just a few minute walk from Nyvhan! Great bars and restaurants around

Stayed in June 2024

It would be nice to have had water or tea/coffee facilities in the room but that's a minor issue. Somewhat noisy from door bangs as people left or entered adjoining rooms. Whether that is something that can be addressed I'm not sure about.

Communication was excellent and I was grateful for a request I had made to be fulfilled.

Stayed in May 2024

The bed was hard up against the wall with no way out but over top of the person next to you. No drawers for unpacking any clothing...just a rack to hang a few things on.

Great location to walk everywhere. Restaurants, supermarket & cafes nearby. Friendly, helpful staff. Self checkin and out feature. Lockers for 20DKK to store luggage prior to checking in. Huge lounge areas with seating for your use. Our room was the cheapest so consequently was very compact. It was fine for 3 days but longer stays could be difficult. The bed was very comfortable, good shower, soundproof walls, room cleaning only on demand (had to be booked the night before), quiet air conditioning.

Stayed in June 2024

A little noisy from other guests

Location

Stayed in June 2024

location is great. silent place. pleasant personnel

Stayed in June 2024

all was good.

Stayed in May 2024

A little more space in room

Efficient, good location, clean

Stayed in June 2024

The only bad thing was that the rooms were set up for one person so my partner and I only had one pillow each. When we asked for a second pillow, we were told they didn’t have any spares.

The location of the hotel was brilliant. It was right in the centre of Copenhagen, really close to the metro station which was only 5 minutes walk away. The staff were all really friendly and helpful too. Also, it was really clean.

Stayed in May 2024

No complaints

Location was good to the centre of the city. Breakfast was good.

Stayed in May 2024

Location is good. This is really a business hotel.

Stayed in June 2024

Rooms were very small. We had a standard double room and there was very little room for suitcases. Really unit accommodated for one. I didn’t scan the QR code for information on arrival so did not know you had to let them know via email if you wanted your room serviced… worth others noting!

Very close to Nyhavn and other tourist attractions. Staff were very helpful.

Stayed in June 2024

Shower cubicle a little small. Road works outside that started at 7am. But we're up and ready anyway. The rooms facing onto street can be noisy as there are some sitting out areas in bars opposite. But not a major issue.

Fab location. Close to everything and you can even bring in your own drinks and food and have them in the lounge downstairs. Shower room a little tight but room had air con as well. Be aware DDk20 needed if you want to store luggage in a locker.

Stayed in June 2024

It was sey up for 1 person, the 2nd bedding was underneath the bed . The shower was clogged. No fridge.

It was clean and cozy. The bed was comfortable.The location was great.

Stayed in June 2024

They didn’t clean the room during our stay

Location was amazing!

Stayed in June 2024

Clean

Stayed in May 2024

Location, rooms small but clean and comfortable. Breakfast ok for the price paid.

Stayed in June 2024

On the other hand, check-in time is at 15:00 and that’s a problem, because you have to pay if you want to leave your luggage in the reception, while waiting. Also, another negative thing is that, from our room, the view was bad. Products from the reception, like water, are very expensive, but in general Copenhagen is an expensive city.

The hotel Wakeup Copenhagen – Borgergade is a very good choice if you go to Copenhagen for a few days, for example less than five. It’s in the best area, in the center of the city, very close to most of the must-see sights of Copenhagen, so you can go on foot. The price is low regarding to the area, while the price of the majority of the nearby hotels is much higher. All the staff in the reception was very helpful. Especially, a Spanish young woman was very friendly. Also, we had a problem with the window and they fixed it immediately. The room was small, but that was ok, because it is exactly what you need for a few days.

Stayed in April 2024

Room was small, without a closet. Breakfast had just the basic.No vegan options!!!!

Location was PERFECT!!!! Staff was very polite.

Stayed in June 2024