Kastruplundgade 15, DK-2770 Copenhagen, Denmark
#117 of 126 hotels in Copenhagen
Guests' ChoiceBased on 2864 hotel reviews
7.1Cleanliness
7.5
Comfort
7.5
Location
8.0
Facilities
7.1
Staff
8.4
Value for money
7.0
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Rank
United StatesYou need new carpets.
The breakfast was good. The location was close to the airport. The staff was very friendly. The hostess at breakfast asked for my room number before we went in for breakfast and just said no when I gave it to her. I found out from the front desk person that breakfast wasn't included in the room rate and my daughter said it was when we booked the rooms. In any case, I then paid an additional amount for breakfast for the five of us.
Stayed in September 2024
Reviewed: 26 September 2024
Alfredo
United Statesthe staf not friedly , NO A/C , Breafast too expensive .
the Room was big .
Stayed in September 2024
Reviewed: 25 September 2024
Hanna
Faroe IslandsI didn’t like the surrounding area, lots of people loitering and drinking beer
Nice staff
Stayed in August 2024
Reviewed: 25 September 2024
Iryna
UkraineRooms definitely need renewal, smell in the toilet and in the corridors from the café near hotel is not what you are paying for.
Breakfast was perfect, quiet place, close to the airport
Stayed in September 2024
Reviewed: 24 September 2024
Virginia
GermanyMy room seriously stank. The carpeting was old and dirty. Ordering food and drinks all has to go via talking to the staff at reception which is not great.
It was a convenient stay for catching a flight at the airport. There are nearby shops at a walking distance and the staff was friendly.
Stayed in September 2024
Reviewed: 23 September 2024
Malac
United StatesI stayed here overnight due to a long layover, and it was very easy to get to/from the airport. The hotel was quiet and there were a few restaurants nearby plus a grocery store.
Stayed in September 2024
Reviewed: 22 September 2024
Sonya
AustraliaMattresses were too soft Also booked at time when prices were high
Proximity to airport and metro Good breakfast Staff were pleasant
Stayed in September 2024
Reviewed: 21 September 2024
Juha
Finlandalready out-worn rooms & facilities
Stayed in September 2024
Reviewed: 20 September 2024
Caird
CanadaOne front desk staff was very friendly and helpful. Ours was curt and matter of fact. No phone in the room. Only 1 pillow each.
Convenient
Stayed in September 2024
Reviewed: 18 September 2024
Jocelyne
Francehaving to order food at the reception desk so getting caught with check in/check out crowds
The overall experience
Stayed in September 2024
Reviewed: 18 September 2024
Zuzana
SlovakiaOur room was on second floor and even though we kept our window open, there was a smell from the bathroom, but nothing extreme. The rooms would need a bit of refurbishment, but for one night (even if it was more than one night), it was ok. There is no fridge in the room.
The hotel is located close to the airport which was really helpful, we did not need to worry and think of taxi, train or other transport (especially due to very early flight), and we simply walked 15 min and we were there. Staff is friendly and very helpful, they checked us in at 3pm because our room was ready, we didn't have to wait until 4pm which is the usual check-in time. The rooms are clean, silent and spacious. Restaurant next to the hotel was fabulous. We also enjoyed a short walk to seaside, it's a silent, village-like area.
Stayed in September 2024
Reviewed: 16 September 2024
Ø_ø
NorwayNo fridge, bad wifi connection
Cheap, right next to the airport and close enough to the city center
Stayed in September 2024
Reviewed: 16 September 2024
Alexey
United StatesRooms definitely need updating. Old carpet. Lack of air conditioning.
Close to airport. Very good breakfast. Relatively clean.
Stayed in September 2024
Reviewed: 16 September 2024
Mihaixg
Romaniavery outdated and makes you think it's not so clean no power sockets next to bed
Close to airport ( 15 min walk); one metro stop to airport Close to metro station that brings you to city center in 20min There are some shops near the hotel
Stayed in September 2024
Reviewed: 16 September 2024
Francielle
IrelandUnfortunately, the room didn't have an air conditioner.
Stayed in September 2024
Reviewed: 15 September 2024
Richard
United KingdomHotel is in need of refurbishment. No power sockets next to bed. The mattress was like one from a sofa bed and they only give one thin pillow. Had to ask for another.
Good location, 15 minute casual walk to the airport, staff was kind. The room was nice and clean.
Stayed in September 2024
Reviewed: 14 September 2024
Monika
Czech RepublicThe hotel is quite obsolete - some equipment would be great to change The hotel has VERY LOUD ELEVATOR, we were i the third room from it and heard every ride - very disturbing
Hotel in next to the airport - ideal for plane travelling Breakfast was super Staff is very friendly
Stayed in September 2024
Reviewed: 13 September 2024
Oliver
United KingdomThe hotel has clearly seen better days (it's already evident from the smell of the carpets)
The location is great - one metro stop from the airport. They have a 24 hours front desk, which is helpful. I found the room and bed comfortable. Value for money is is good.
Stayed in September 2024
Reviewed: 12 September 2024
Anamaria-margaret
Romaniasome lights didn't have a switch, you could only turn them off by removing the room card. the hotel is far away from the airport (18 min walk)
The room was clean , the bed was comfy. nice wallpaper, supermarket is across the street. Breakfast was good. the staff was really nice and helpful at the front desk
Stayed in September 2024
Reviewed: 12 September 2024
Diana
AustraliaRoom was clean but very stuffy and a lot of large stains on the carpet
Close to the airport and very convenient to get to
Stayed in September 2024
Reviewed: 12 September 2024
Chaim
IsraelCould have been closer.
Needed a hotel near the airport for late check in. Got a spacious room with a comforable enough bed. Exactly what i needed
Stayed in August 2024
Reviewed: 12 September 2024
Sojeong
United KingdomCarpet and the walls didn't look that clean. Room was very dark as there was no light on the ceiling.
Access to the airport was easy. Wifi wasn't too bad. Right next to supermarket
Stayed in September 2024
Reviewed: 11 September 2024
Radu
DenmarkThe room and the bathroom were quite small, but overall fine for a night.
Location was very good, 15 mins walk from the airport. Staff was friendly and nice, check-in process was smooth. The room was fairly small, but it was fine for a night. Bed was comfy. All in all it was just fine for catching an early flight from CPH airport.
Stayed in September 2024
Reviewed: 11 September 2024
Mathilde
FranceIn the bathroom, a hatch was broken and couldn't close. We had a hole for evacuation below a furniture that was opened and filled with dirty water.
The staff is very nice and was able to check us in late in the night. The beds are confortable. It is a dog friendly hotel.
Stayed in September 2024
Bergen, Germany
Killeen, USA
Milan, Italy
Świnoujście, Poland
Białka Tatrzanska, Poland
Prague, Czech Republic
Deer Park, USA
Sen Monorom, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content