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Reviews of Best Western Plus Airport Hotel 3 stars

Kastruplundgade 15, DK-2770 Copenhagen, Denmark

#117 of 126 hotels in Copenhagen

Guests' Choice

Review score

Based on 2864 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.0

  • Facilities

    7.1

  • Staff

    8.4

  • Value for money

    7.0

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 26 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    You need new carpets.

    The breakfast was good. The location was close to the airport. The staff was very friendly. The hostess at breakfast asked for my room number before we went in for breakfast and just said no when I gave it to her. I found out from the front desk person that breakfast wasn't included in the room rate and my daughter said it was when we booked the rooms. In any case, I then paid an additional amount for breakfast for the five of us.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    the staf not friedly , NO A/C , Breafast too expensive .

    the Room was big .

    Stayed in September 2024

  • Reviewed: 25 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the surrounding area, lots of people loitering and drinking beer

    Nice staff

    Stayed in August 2024

  • Reviewed: 25 September 2024

    7.0
    Good
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    Rooms definitely need renewal, smell in the toilet and in the corridors from the café near hotel is not what you are paying for.

    Breakfast was perfect, quiet place, close to the airport

    Stayed in September 2024

  • Reviewed: 24 September 2024

    6.0
    Convenient stay because of nearness to the airport
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    My room seriously stank. The carpeting was old and dirty. Ordering food and drinks all has to go via talking to the staff at reception which is not great.

    It was a convenient stay for catching a flight at the airport. There are nearby shops at a walking distance and the staff was friendly.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    I stayed here overnight due to a long layover, and it was very easy to get to/from the airport. The hotel was quiet and there were a few restaurants nearby plus a grocery store.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    7.0
    Easily accessible hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mattresses were too soft Also booked at time when prices were high

    Proximity to airport and metro Good breakfast Staff were pleasant

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    already out-worn rooms & facilities

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Adequate
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    One front desk staff was very friendly and helpful. Ours was curt and matter of fact. No phone in the room. Only 1 pillow each.

    Convenient

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    having to order food at the reception desk so getting caught with check in/check out crowds

    The overall experience

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Thank you for a nice stay!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Our room was on second floor and even though we kept our window open, there was a smell from the bathroom, but nothing extreme. The rooms would need a bit of refurbishment, but for one night (even if it was more than one night), it was ok. There is no fridge in the room.

    The hotel is located close to the airport which was really helpful, we did not need to worry and think of taxi, train or other transport (especially due to very early flight), and we simply walked 15 min and we were there. Staff is friendly and very helpful, they checked us in at 3pm because our room was ready, we didn't have to wait until 4pm which is the usual check-in time. The rooms are clean, silent and spacious. Restaurant next to the hotel was fabulous. We also enjoyed a short walk to seaside, it's a silent, village-like area.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    6.0
    Decent
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No fridge, bad wifi connection

    Cheap, right next to the airport and close enough to the city center

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good for short overnight stay.
    • Leisure trip
    • Family with young children
    • Deluxe Room with One Queen and One Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms definitely need updating. Old carpet. Lack of air conditioning.

    Close to airport. Very good breakfast. Relatively clean.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    very outdated and makes you think it's not so clean no power sockets next to bed

    Close to airport ( 15 min walk); one metro stop to airport Close to metro station that brings you to city center in 20min There are some shops near the hotel

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately, the room didn't have an air conditioner.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Good option for the airport
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is in need of refurbishment. No power sockets next to bed. The mattress was like one from a sofa bed and they only give one thin pillow. Had to ask for another.

    Good location, 15 minute casual walk to the airport, staff was kind. The room was nice and clean.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is quite obsolete - some equipment would be great to change The hotel has VERY LOUD ELEVATOR, we were i the third room from it and heard every ride - very disturbing

    Hotel in next to the airport - ideal for plane travelling Breakfast was super Staff is very friendly

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Budget hotel close to the airport
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has clearly seen better days (it's already evident from the smell of the carpets)

    The location is great - one metro stop from the airport. They have a 24 hours front desk, which is helpful. I found the room and bed comfortable. Value for money is is good.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    short and ok
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    some lights didn't have a switch, you could only turn them off by removing the room card. the hotel is far away from the airport (18 min walk)

    The room was clean , the bed was comfy. nice wallpaper, supermarket is across the street. Breakfast was good. the staff was really nice and helpful at the front desk

    Stayed in September 2024

  • Reviewed: 12 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was clean but very stuffy and a lot of large stains on the carpet

    Close to the airport and very convenient to get to

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    What i needed, nothing more or less
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Could have been closer.

    Needed a hotel near the airport for late check in. Got a spacious room with a comforable enough bed. Exactly what i needed

    Stayed in August 2024

  • Reviewed: 12 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet and the walls didn't look that clean. Room was very dark as there was no light on the ceiling.

    Access to the airport was easy. Wifi wasn't too bad. Right next to supermarket

    Stayed in September 2024

  • Reviewed: 11 September 2024

    7.0
    Everything good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The room and the bathroom were quite small, but overall fine for a night.

    Location was very good, 15 mins walk from the airport. Staff was friendly and nice, check-in process was smooth. The room was fairly small, but it was fine for a night. Bed was comfy. All in all it was just fine for catching an early flight from CPH airport.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Good and convenient stay close to the airport
    • With a pet
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    In the bathroom, a hatch was broken and couldn't close. We had a hole for evacuation below a furniture that was opened and filled with dirty water.

    The staff is very nice and was able to check us in late in the night. The beds are confortable. It is a dog friendly hotel.

    Stayed in September 2024

Showing 1 – 25

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