Minor point - no bedboards. Our bed was a bit soft. I suffer from a bad back.

Great location. Loved the spa and grounds especially the Summer house. Good bathroom. Lovely breakfast. Good healthy restaurant on site.

Stayed in May 2024

A loud party on the roof lounge kept us awake one night.

The room was big and sunny with a huge balcony. The breakfast was great although selection could be wider. The staff is very nice, spa facilities were awesome.

Stayed in May 2024

Bed was very uncomfortable, too soft and narrow. Breakfast was ok but not many vegetarian/vegan options

Great location for a weekend getaway. Spa is really nice, many different rooms with different treatments, was truly relaxing.

Stayed in May 2024

The staff wasn't very friendly. The service at the restaurant was really slow/not very attentive, given the price of the meal. The pillows on the bed could be softer.

The spa is exceptional, one of the best equipped I've been to. The massages we got were absolutely divine, completely recommend. The rooms are comfortable and the food was good. The breakfast buffet is a huge plus.

Stayed in April 2024

too soft beds

Amazing Spa facilites, really good food (lunch, breakfast and dinner) and good room.

Stayed in April 2024

Spa was amazing with various options and also spotless. We've tried one of the best peppermint tea ever. Breakfast buffet was out of this world, so was the bed & the pillows. Everyone at the reception was so lovely as well. I felt it was a bit unorganised, as we got there earlier so we purchased a spa pass from 1pm instead of the one 6pm, that it was included. We were told we will be getting our bathrobes at 3 pm, when the check in will be completed, however the same bathrobes were in the spa area ( we were told they were reserved) and we had to walk thru the lobby, up to the reception wrapped in towels, only to realise we didn't have them in our rooms either. This was afterwards resolved l, but I feel it was such a mess for something that could've been done differently, given the fact that the booking was fully paid in advance, so we weren't going anywhere but the spa with these famous bathrobes

Stayed in March 2024

Liked it all

Location was great- away from the city but really accessible for Copenhagen and very close to the sea

Stayed in March 2024

The trains passing by cause quite some noise, so either need to sleep with earplugs or waking up during night. Would it be possible to consider installing more sound proof windows in the future for the rooms facing the railway? Another noise issue: Both of the nights I was there, I heard some strange noise of furniture being moved or similar at around 3am. Quite peculiar that it happened at the same time of the night both nights. Due to the same time both nights, and the sounds also being the same and in the same sequence both nights, I was wondering if this noise could be caused by some automatic/timer controlled mechanical parts of the ventilation or similar? Perhaps is it possible to tune it to avoid noise during the night?

Overall good experience.

Stayed in March 2024

The bed in the room was supposed to be double, but it wasn't. There were two single beds put together. You can't really move much because the "bed" divides from the middle and there is a huge gap. Bathroom was freezing cold.

The spa is wonderful. Staff and breakfast also.

Stayed in March 2024

Nice and luxurious

Stayed in February 2024

Bed wasn't double. Weather inside the room

Personal,food, nature

Stayed in February 2024

- a bit outdated bathroom design - challenging regulation of temperature in the room - price for afternoon tea a bit too high considering what has been served

- lobby area and possibilities of using bar and lounge area - nice spa area - very attentive personnel - treatments choice

Stayed in January 2024

Spa Location Interior design

Stayed in January 2024

Staff could have been more proactive (explaining that you have to register for parking without me asking on day 2) and knowledgeable. Experience in the lobby bar medium (red wine at 5°C including cork, food order took very long) Felt a little ripped off when switching for brunch on Sunday for a surcharge of 35€ per person (already paid for breakfast) when brunch is essentially the same like the breakfast, just 2 hours after... Beds for me personally too soft

Spa is beautiful and diversified. Location next to the sea is pretty Brasserie Carl is stylish and overall good - Quality of breakfast excellent with limited choice Rooms are modern and clean

Stayed in January 2024

Some of the facilities were faulty. The jacuzzi in our room was out of order. The dinner restaurant was understaffed. The meals didn't live up to our expectations.

Beautiful edifice and surroundings.

Stayed in December 2023

outside spa could be a good improvement.

The Spa was excellent.. could use an outside spa too though. Breakfast was great - fitted us perfectly, and was good quality. The room was excellent too and we slept great in the bed.

Stayed in September 2023

Excellent facilities, comfortable rooms, wonderful food in the Carl Brasserie and great staff.

Stayed in September 2023

Our first room did not offer a lot of privacy looking straight into the all day restaurant. However, we were promptly moved when we raised this with the front desk.

The gym was great and so was the swimming bridge. However, the young inexperience staff was the best. Always willing to help and resolve. Always with a smile and a sense of humor.

Stayed in August 2023

The room: The colour of the cushions and the picture on the wall.

Room - ordinary, little surprise Breakfast - excellent Spa - good, the hydro-spa is surprisingly good. The 2 lanes swimming pool is also good.

Stayed in June 2023

I should have been able to stay longer:)

The staff made me feel like I have known them for many years (my first stay). They gave me the feeling like they mistaken me for a celebrity. The atmosphere was posh and the lobby bar was tranquillizing, unfortunately no time for spa or exercises so the bar was my choice. Nice with a short stoll in the neighborhood after a really good breakfast.

Stayed in April 2023

Extra fees for hot chocolate, for example.

The breakfast was good. However, you may introduce a variation depending on the day.

Stayed in April 2023

The bed. If you pull two twin beds together to be a double bed, at least please have a double bed mattress topper & sheet on it.

The location & spa

Stayed in April 2023

a larger room

all things OK

Stayed in April 2023

Expensive restaurant with little options available. The food was ok but nothing special.

Very comfortable facilities and relaxing experience. Nice spa with many options. Friendly staff.

Stayed in March 2023