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Reviews of Hotel Astoria, Best Western Signature Collection 3 stars

Banegaardspladsen 4, Vesterbro, 1570 Copenhagen, Denmark

#81 of 127 hotels in Copenhagen

Guests' Choice

Review score

Based on 1372 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    9.3

  • Value for money

    7.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room - Non Smoking
    • Stayed 5 nights

    Accessibility to transport.

    Stayed in May 2024

  • Reviewed: 16 June 2024

    8.0
    Right in the heart of Copenhagen and a great launching point for your tourism.
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 4 nights

    If booking, try to get a room opposite from the train station whose comings and goings can be disruptive.

    A sweet old historic hotel right in the heart of Copenhagen, adjacent to station and a stones throw from Tivoli and 20 minute walks to most of the great museums. Comfortable room with some furniture and a manageable shower. Staff was helpful and friendly and the breakfast was generous and quite good. Hop-on-hop-off bus picked up at the corner.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Great hotel, staff very helpful and breakfast was delicious. Very conveniently located.
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 2 nights

    The duvets were rather warm and due to the train (and the few lively visitors walking by) I couldnt keep the windows open. There is a fan in the room though. Tea/Coffee would be nice in the room but not a huge problem.

    The room was a standard size, comfortable and did us just fine. They do warn you of the noise as its very close to the station which did disturb by sleep a bit. The breakfast was superb, plenty of choice and it was all delicious. No tea and coffee in the room however you can help yourself in the foyer. The staff was ever so helpful and we were able to leave our luggage for a few hours after check out. So easy to get to from the airport, 15 min train ride and a 2 min walk. Metro will take you to anywhere you need in Copenhagen. We would definitely recommend.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    Good location close to the train station and Tivoli.
    • Leisure trip
    • Group
    • Standard Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small room. A bit run down.

    Close to the train station and Tivoli. Good breakfast!

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Central location - genuine 1930's style.
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 1 night

    There is a fair amount of traffic noise because of the location.

    Central location. Extremely kind receptionist. Excellent breakfast. Genuine 1930's style.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The Breakfast but its ok

    Was Good For The Price

    Stayed in March 2024

  • Reviewed: 4 June 2024

    8.0
    We had a thoroughly enjoyable trip to Copenhagen and we also took the very accessible train to Malmo.
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The noise and vibrations from passing trains could be a little annoying if you let it bother you. We were surprised at breakfast to find the hotel had no toasters. First time we’ve ever had that

    The central location was excellent for discovering Copenhagen

    Stayed in May 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    A single room has a window without AC and FAN. If you open the window to cool down on a hot day, the street noise will bother you at night. Hot weather makes it hard to stay in the room during the daytime. But it is recommended that you stay in the lobby with AC.

    It is a great location, right off the central train station. Excellent breakfast, many choices. Friendly front desk people. Very helpful.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room - Non Smoking
    • Stayed 1 night

    Beds could be more comfortable

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Convenient stay in Copenhagen!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Central location and nice breakfast.

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the street.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Perfect for our purpose which was to minimise fuss before catching an early train to Hamburg
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little noisy at times but be expected next to a major railway station

    The location was excellent for an early train trip, great breakfast buffet

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Even with windows open room can get pretty hot.

    Excellent location 11/10. Good breakfast.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Pleasant hotel near central station and metro
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No kettle. Only space to get out of bed on one side. Train noise not too bad and had been warned it could be noisy

    Friendly staff. Room quite small but nice lounge to use. No kettle in the room but free coffee and tea in the lounge.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Staff made this an incredible place to park ourselves for two nights!
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a tad small

    Close to everything….ability to seat in the lobby lounge

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Good hotel
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This hotel do not have AC, the room was very hot, can not imagine in summer heat how it would be. We opened the windows to sleep but the noises from the street, cars, ambulances was very loud.The hotel is on a very busy street.

    The location right is by the train/metro/ bus station, the breakfast is really good and the staff is great.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Sadly not again
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Yes the rooms are small and the bed is against the wall but just a small 3 legged table or stool next to the open side of the bed for glasses, phone etc. Just a cheap metal or wood table from ( IKEA ) that the staff can easily move . I'm 5'2 and couldn't reach the ledge above the bed ,when in bed . Sadly the train noise in our room 266 for 5 nights was tiring. We always use eye masks and ear plugs and still heard the trains.

    Love that the rooms are still decorated as originally for the train conductors. The lobby decor. Love the Scandi idea of room cleaning only when you want it . Great for the planet. Excellent location for getting around and eating in the Tivoli food hall across from the train station.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Very Good.
    • Business trip
    • Group
    • Standard Room - Non Smoking
    • Stayed 1 night

    Would have liked a floor towel in the bathroom. A kettle in the room would be welcome

    Many positives: 1) The location is superb. 2) Reception staff was super friendly and super helpful. 3) Rooms were cozy. 4) Breakfast was adequate. 5) WiFi/ Internet access was good.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Great value and the location is superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The shower with the old plastic shower curtains and no water division that makes the bathroom get all wet.

    The best location ever and great breakfast

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    A Cosy Stay in Copenhagen
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    For those who are light sleepers, the sound of the trains arriving and leaving the Central Station were audible. For me, this was not an issue due to the fact that I sleep like a corpse.

    The location of the hotel is uncomparable to other hotels I have stayed in Copenhagen. It is next to the Central Station where you can reach every part of the city. The rooms are spacious for 2 people, and the beds and pillows are cosy. The room was clean and there more enough storage places in the room. Plus, people in the reception were always greeting us with a big smile and responded our needs with care (in contrary to the stereotype that the Northerners are both friendly people).

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    They wanted to charge early check in for 1.5 hours. There are no tea or coffee facilities in the room, as they advertised, but they do provide coffee and tea free of charge at the lobby.

    Location, staff

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Excellent location and value for money with a touch of history and art deco.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Superb choice and value for money.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good location but hotel very tired
    • Leisure trip
    • Couple
    • Standard Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    TV not working in room. Extremely small bathroom

    Location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Brilliant choice right in the centre, great value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room was quite small and felt a bit dated

    Friendly, helpful staff The hotel has some lovely features as it is a historical building Ideally located for a late arrival directly outside the main station Great breakfast

    Stayed in May 2024

Showing 1 – 25

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