Light bulb not working. The eating area was quite sterile. Not an inviting place to visit the 'bar', no atmosphere, no comfy seating etc.

Breakfast exceeded my expectations.

Stayed in November 2024

Everytime the elevator was moving I heard it in my room…

Great location near railway station. Very very nice staff.

Stayed in November 2024

The shower arrangement lets water out onto the floor of the bathroom.

Convenient location next to the main station. Friendly, professional staff. Clean rooms. Good breakfast.

Stayed in October 2024

Tiny bathroom

Central to everything and especially transportation

Stayed in November 2024

Breakfast might have been a little less chaotic but large numbers are using the space. Otherwise it was a good breakfast with good quality and choice of food. Gluten free and diary free mils available.

staff friendly and helpful. Happy hour included well chosen beers. Really appreciated the free tea and coffee available at any time. comfortable quiet and clean room with all necessary faciliites Location was superb -next to station, Tivoli Gardens and we found all the buses we need to travel around Copenhagen were either side of the station (also 20 mins train to airport). good choice of restaurants, bars, cafes within a few mins walk of the hotel (including a Portugese wine bar on same road 5 mins west).

Stayed in November 2024

The property was a little dated and the room smelt a bit like drainage. As it is so central, there was a lot of noise from the streets, but that’s to be expected on a weekend.

The location was great, 2 mins from the central station and not a far walk from any of the main attractions. Room was very spacious. Staff were lovely and very helpful, we checked in late (11:30pm) and were able to store our bags on the final day.

Stayed in November 2024

Nothing but room size. Everything else was perfect.... I can understand the room can be quite small as well so I should have checked in advance regarding room size and I take this was my mistake during booking. So I am not complaining in regards to room size... I accept this was my mistake during pre booking.

Room is small, I didnt expect this to be extremely small. Luckily I am a small person so this does not bother much but I guess this would be inconvenient for someone with bigger body size.

Stayed in November 2024

Room was a bit cold because the windows didn’t totally block the wind, so heating was not enough

Great location, friendly staff, reasonable price

Stayed in November 2024

The room was cool

Location, very good breakfast, great staff

Stayed in October 2024

Design of shower means bathroom floor gets water logged, but it’s not the end of the world and can be mopped up with a towel

Amazing location, literally 2 minute walk from the central station. Lovely rooms and very friendly staff

Stayed in October 2024

Breakfast was really busy and the food that was meant to be hot wasn't very warm. Delicious pastries!

Very convenient location for central station and central Copenhagen

Stayed in October 2024

Location

Stayed in October 2024

The smell from the sewage in the toilet room was sometimes quite strong.

Very friendly and polite staff!!! Talking to each of the staff made me smile. I liked that your room was cleaned upon request, even if it needed to be done earlier than scheduled. The breakfasts are delicious and there is a choice for every taste! The location is just great! The city center: subway, train station, amusement park, museums - everything is close at hand and it is easy to get where you need to go. The room is nice, bright, and the bathroom is spacious.

Stayed in November 2024

Rooms are very basic!

Great location, good breakfast

Stayed in November 2024

- The hotel is old style and lack of maintenance. squeezed, not so much space in public area. - The toilet in the room is smelly, probably is due to the sewage. The ceramic and the sink look damaged, doesn't feel clean. - The breakfast area is too full in the rush hour, which made the breakfast time not very calm. - The level below the ground floor is smelly, probably due to the storage room there.

- The location is great, only two minutes walk from the Central station. - The kind and cheerful reception staff, are willing to help all the time. - The wide range of the breakfast choices, is value for money. - The room facing to the garden at the top floor, is quiet and comfortable.

Stayed in October 2024

No kettle or telephone in the room. Although coffee was freely available it meant coming down everytime, especiallly in the morning not good!

Friendly and helpful staff. Perfect location close to the train station. Coffee on tap in the lobby. Good wifi. Loved the welcome messages on the desk and the bathroom mirror!

Stayed in October 2024

Breakfast was pretty crowded -hard to find a table but otherwise met expectations

Good standard 3-star Hotel in a great downtown location a block from the train station.

Stayed in October 2024

Rooms need to be updated, new beds needed. Not good value for money. Very much like a hostel. It would be good if there was a kettle and fridge in the room.

Great location and great staff!

Stayed in October 2024

Great location, main train station nearby, very vlose to Tivoli, helpful staff, great variety at breakfast

Stayed in October 2024

WiFi speed could be better Cleaning could be better

Location of hotel is perfect We had issue with room , they changed room

Stayed in October 2024

Stayed 4 nights & one night room was chilly but staff were lovely & provided extra bedding & heater.

Very friendly helpful staff. Location is fabulous. So close to public transport & Tivoli Gardens & many attractions within easy walking distance. Great breakfast. Free wifi & complimentary water, tea & coffee etc in reception foyer.

Stayed in October 2024

Room was a bit basic and very noisy from the streets outside, one night there was drilling from 10pm to 2am!

Great selection for breakfast, helpful staff, brilliant location.

Stayed in October 2024

Unfortunately, we were not informed upfront about night heavy construction work that was happening one night between 22:00-4:00. Apparently this is a common practice in the HYGGE country not to let you sleep properly to avoid traffic jam during the day. Taking into consideration that everything was done during 6 hours, I don't think the traffic jam was going to be so bad... Anyway, have to say that the hotel staff offered a compensation what I complained about not being able to sleep due to the noise.

The location is great, very close to the Central station and to the metro. Everything is in a walking walking distance, the main attractions such as Tivoli garden and city centre. The hotel itself appears as a quiet place, even though we had our room right in front of the elevator it was very quiet.

Stayed in October 2024

The bathroom got a little wet, because of feeble shower curtain and there was no kettle in the room.

Fantastic location in central Copenhagen and friendly, helpful staff. The bed in our family room was mega comfortable. Free tea and coffee available in the restaurant 24 hours a day (which made up for lack of kettle in room)

Stayed in October 2024