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Reviews of Best Western ToRVEhallerne 4 stars

Fiskergade 2-8, 7100 Vejle, Denmark

#12 of 12 hotels in Vejle

Guests' Choice

Review score

Based on 219 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    9.0

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Restaurants in the same building, everything at walking distance, good beds. What else do ou need?

    Stayed in August 2024

  • Reviewed: 4 August 2024

    6.0
    It could be much more.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not very friendly. Rooms need a revamp.

    Location in the town. The bar / breakfast area is relaxing and is good start or end of the day.

    Stayed in May 2024

  • Reviewed: 3 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was quite small.

    The common areas (reception, bar, restaurants) are very nice.

    Stayed in July 2024

  • Reviewed: 1 August 2024

    9.0
    It's always a pleasure to visit BW ToRVEhallerne. And Veijle is a vibrant town, filled with life.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    On a pretty quiet Thursday evening, the new bar staff and server in the 'Oasia' sushi restaurant appeared to be left a little too unsupervised resulting in unusually slow/somewhat disappointing service. The hotel's relationship with the parking company/companies is unfortunate. Europark especially risks damaging the hotel's reputation as a good city centre property. (I am not the only guest to feel this way.)

    Reception staff were friendly and very informative. Also our request for the location of our room was fully met. 'Oasia' sushi restaurant food was as good as usual!

    Stayed in July 2024

  • Reviewed: 26 July 2024

    7.0
    Okay hotel
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    Shower area was black with molds and mildew, you could smell them when you shower. Also my booking confirmation said that my check out time was 12:00 noon. But at 10:00 am, I was in the shower when staff just opened the (locked) room door to ask me if I will be checking out at 12:00 noon; I felt a bit of privacy violation there. It would have been better if the staff knocked and waited for me to open the door instead of just unlocking the door from the outside. Finally, my room was facing the square where there's a fountain and a church. Nice view, but the hotel's Asian restaurant was right below my room and was blasting dance music on Saturday and Sunday mornings when I wanted to sleep in late. The music was really loud and blasted through the closed windows of the hotel room.

    Staff was very friendly. Close to train section, and near restaurants and shops in the town center

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    Overall nice stay
    • Leisure trip
    • Family with young children
    • Family Room with One King and Two Single Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing specific

    Good location and breakfast

    Stayed in June 2024

  • Reviewed: 11 July 2024

    9.0
    Extremely friendly and helpful staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Difficult stairs to Reception for those who have difficulties walking

    Good restaurants, Convenient car park. Perfectly situated in the centre of town.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    6.0
    Ok for one night, but no luxury feeling what so ever.
    • Leisure trip
    • Family with young children
    • Family Room with One King and Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Family Room needed modernising. Also it had dirty curtains. Desk in Room was not Clean - had stains from cups and water stains. Not properly kept clean. Curtain didn't close property so the light from the street was annoying all night. Kids couldn't sleep. Ekstra bed was too hard to sleep on. Should have ekstra top madras. Pillows were too big, should have optional thinner ones. No breakfast included in room price - thats not so great either.

    Great breakfast, restaurant was lovely and very modern.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with One King and Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No charger for electric cars. Costs scattered and hidden, I.e., breakfast and parking. Restaurant good and expensive.

    Restaurant and rooms

    Stayed in July 2024

  • Reviewed: 26 June 2024

    8.0
    It was a good location for a meeting and the staff were very good.
    • Business trip
    • Group
    • Family Room with One King and Two Single Beds - Non-Smoking
    • Stayed 1 night

    The Restaurant struggled to serve us and were very slow. They did apologise and gave us a free coffee. There were no tea/coffee facilities in the room, which for a BW is surprising and disappointing. This is a very expensive hotel.

    Good location with plenty of parking, which is very good and secure. The room was clean tidy and plenty of space. The breakfast was excellent. Food in the Italian restaurant was exceptional.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with One King and Two Single Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Be careful with parking tickets. You may get ticket in 1-2 minutes, while you go to reception to ask about parking

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Perfect for what we needed. Food at the onsite restaurant was amazing!
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit tired. Completely fine and clean.

    Location, restaurants, staff & property

    Stayed in March 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The reception acted like it was inconvinient for them to check me in. Owner himself had to ask them to come to the front desk.

    Central location with a great breakfast

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Good stay in the middle of town. Fancy cocktail bar downstairs.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Beware that if you park underneath the hotel in the garage that you will need to pay for a full 24 hours and that you are charged again if you leave (for dinner) and come back. Make sure you have installed and set up EasyPark on your phone before arrival, as you will need it for parking around the hotel.

    Right in the middle of town, beautiful and busy cocktail lounge downstairs. The hotel feels upmarket with location and the rooms a clean and tidy. I forgot my laptop in the room when I left and the hotel staff found it, contacted me and kept it in reception until I could come back to pick it up.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Great location, friendly helpful staff… and a fabulous breakfast. Would recommend
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No

    Great location, very helpful staff, very good breakfast. Room was comfortable with newly fitted bathroom, shower was good

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Good location for what we needed
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    No fault of the hotel but there was a load gathering in the car park behind the hotel that kept us awake on the Saturday night

    Buffet breakfast was plentiful and tasty, staff in the restaurant were helpful

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Comfortable and welcoming hotel, although rather expensive.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights

    Shower was a bit disappointing, with low pressure. Expensive overall

    Excellent location, staff were friendly and helpful. Room was comfortable and quiet.

    Stayed in March 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bedroom was sparse and dull. Bathroom flooded when I showered and there was a floor to ceiling pillar next to my bed which I banged my leg against every time I moved or got out of bed. Despite the description in the confirmation, there was no hotel linked parking machine. Instead I had to scan aQR code every time I left the hotel and pay.

    Nice building and bar/restaurants

    Stayed in December 2023

  • Reviewed: 3 December 2023

    9.0
    Nice place, but curtain should be fixed.
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Curtain width in my booked room were not sufficient so that people could easily see my room from outside.

    Close distance from Vejle train station. Quite nice breakfast arrangement with typical Nordics menu. Bath amenities including shower jellyfish and body soap were nice.

    Stayed in December 2023

  • Reviewed: 22 November 2023

    7.0
    Good
    • Business trip
    • Group
    • King Room
    • Stayed 1 night

    How the payment was handled

    >Room location

    Stayed in October 2023

  • Reviewed: 16 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Family Room with One King and Two Single Beds - Non-Smoking
    • Stayed 1 night

    the bath tab handle had some mould on it and same with the sink. High amount paid with no breakfast :-(

    room was nice and comfy bed

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Yet again, up to our (pretty high) expectations
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The ground floor rooms at the weekend can be noisy from street revellers. Be aware!

    My wife and have stayed here many times previously. The front-of-house staff are charming and helpful. We alkways use the Oasia Sushi Restaurant - and we never fail to be delighted by the ambience, the service level - and of course, the amazing Japanese food. (The ad libitum sushi is a steal at the price and quality!) The Saturday disco in the great Gin Bar area was cool and entertaining.

    Stayed in November 2023

  • Reviewed: 21 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Central to the Main Street and the bus station

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Good, but not quite up to the high standards of previous stays.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    On this occasion, there seemed to have been something of a recruitment drive, and the knowledge level amongst the front of house staff was (naturally) lacking. They didn't seem to have much support from more experienced colleagues/managers, giving these new staff - and customers - not the best experience.

    Having stayed at this hotel several times, my wife and I know what to expect from the rooms. Typically 'Danish' and minimalist. Fairly small, but adequate rooms.

    Stayed in July 2023

Showing 1 – 25

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