Schrottgasse 2, 94032 Passau, Germany
#21 of 29 hotels in Passau
Guests' ChoiceBased on 263 hotel reviews
8.1Cleanliness
8.5
Comfort
7.9
Location
9.6
Facilities
7.7
Staff
8.9
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 September 2024
Stephanie
United StatesBreakfast was a great value for the price and the room had terrific views of surrounding sites. Location of hotel was great for exploring the Altstadt.
Stayed in August 2024
Reviewed: 14 September 2024
Wendy
GermanyI've stayed in the hotel before and would stay again so there's nothing to dislike
The location is perfect. I found the breakfast good but a little pricey, croissants would be a welcomed addition
Stayed in September 2024
Reviewed: 2 September 2024
Debra
CanadaLamps needed to be dusted in room no air conditioning
Beautiful breakfast room. Rooftop view
Stayed in September 2024
Reviewed: 30 August 2024
Donelle
United StatesGood breakfast, although I didn’t have time to enjoy it all.
Stayed in August 2024
Reviewed: 24 August 2024
Grace
AustraliaNot enough coathangers
The antique furnishings The rich history of the place
Stayed in August 2024
Reviewed: 24 July 2024
Maarten
Netherlandsright in the center of the old town next to the town hall
Stayed in July 2024
Reviewed: 20 July 2024
Laszlo
BelgiumNo air conditioning.
Location
Stayed in July 2024
Reviewed: 1 July 2024
Philipp
HungaryProbably the best location in town. Nice old building.
Stayed in June 2024
Reviewed: 22 June 2024
Ken
AustraliaThe wifi was patchy
The very friendly man who checked us in. The bed was comfortable, if a little on the small side. The breakfast was very good and worth the extra cost.
Stayed in June 2024
Reviewed: 2 June 2024
Sal
AustraliaRecommend offering a different loft Pillow. Had to fold mine into 1/4 size , place t-shirts under to get some lift.
Staff very welcoming. Single room well presented, clean.
Stayed in June 2024
Reviewed: 25 May 2024
Robyn
Australiaour room was tiny and looked onto the square so was quite noisy one night
very well located in the old town and also housed the glass museum
Stayed in May 2024
Reviewed: 23 May 2024
Brent
New ZealandFantastic boutique hotel right in the centre of Passau. We love the atmosphere, the history and the breakfasts
Stayed in May 2024
Reviewed: 8 May 2024
Smith
AustraliaNo tea or coffee facilities available in room or entry reception. No access to laundry or a laundry service
Almost everything
Stayed in May 2024
Reviewed: 7 May 2024
Kelly
New ZealandNA
Very handy location/ staff friendly and helpful
Stayed in May 2024
Reviewed: 1 May 2024
Sarah
United KingdomThe room was very nice
Stayed in April 2024
Reviewed: 12 April 2024
Donald
United StatesWe loved the breakfast room. t\The scenery was beautiful.
Stayed in March 2024
Reviewed: 3 January 2024
Karen0_0
GermanyNo parking directly available for guests, but probably also very difficult considering its location.
Location is very good, right in the center. Ambiance is good. The hotel is within a glass museum. The hall for breakfast is very nice, has a great view outside. The room has a relatively big indoor balcony, which is very nice.
Stayed in December 2023
Reviewed: 28 December 2023
Dalia
AustriaThe wifi! Until we left we were not able to figure out how to log in. When we called reception, we were told we needed to go down, get connected while at reception, then come back up. I found it to be strange, or a miscommunication due to language barrier. Because it was just one night, it wasn't a real issue.
The hotel is well located neat Dom Platz. It has no parking, but there are two public parking garages nearby, and you can park temporarily to load off and on. It also has good access to public transport. The place is a time capsule that takes you to older days, with unique Old-World charm. It felt like being allowed to spend a night at a historic house, which I guess it is. The room was huge! with three beds, a dining table and three large closets. The bathroom more than spacious and well stocked. Two of the beds were a bit lower than normal, which made it a bit difficult for people with mobility issues to use. However, the third was just the right height so it was fine. Breakfast did not have too much variety, but we didn't mind. Everything available was of good quality. The staff are, mostly, cheerful and helpful. The gentleman explained about the parking options and how to get to where we wanted. Also, if you have someone with limited mobility that does not handle stairs well, then you have to specify when you book, as each floor is divided into two levels.
Stayed in December 2023
Reviewed: 22 December 2023
Anna
UkraineThe location is simply perfect. The hotel is clean, the room is comfortable, nice atmosphere. The staff is friendly and helpful, although not all spoke English and I hardly understand German, all my needs were met quickly and efficiently. The breakfast is not designed for business visits, there was no ready-made omelet or scrambled eggs at 8 am (when the breakfast started), and I had only 10 minutes and couldn't wait longer. However, the coffee was delicious, there was ham, cheese, and fresh bread. Generally, I am satisfied and will most likely stay here again next time.
Stayed in December 2023
Reviewed: 4 November 2023
Lawrence
United KingdomGreat location in the historic centre of Passau. Very friendly receptionist. Room small but adequate for one night. Excellent breakfast on the top floor of the hotel with a lovely view over the city.
Stayed in September 2023
Reviewed: 31 October 2023
Gritta
LuxembourgSince its a combination of 4 buildings, there’s always a current of cold wind, so you better cover up in winter
Historical, complex building in a perfect location with amazing views of the old town of Passau. Breakfast room is a real gem.
Stayed in October 2023
Reviewed: 28 October 2023
Francis
United KingdomN/A
Character and location
Stayed in October 2023
Reviewed: 14 October 2023
Deryl
United Stateslocation of the Hotel.
Stayed in October 2023
Reviewed: 12 October 2023
Dale
United StatesFacilities were bit dated. Beds were ok, but not great.
Location was good. Breakfast was good.
Stayed in September 2023
Fernie, Canada
Voronet, Romania
Montpellier, France
Třeboň, Czech Republic
Scilla, Italy
Poole, UK
Ambasmestas, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content