The price of the breakfast and the dinner is a bit high vs German average for a similar category. But of course here you don't have much alternative to eat out and overall, accomodation included it was worth the experience. The bed was too soft for our taste but it's subjective.

The setting, the surroundings of the old "burg" and the view from the castle hill. The nature around. The room was small and under the roof, but prefect fit for a couple with a baby, clean, spacious, modern bathroom. Nicely but simply furbished, it had everything you need for a night or two. The staff was kind and helpful. We also enjoyed the breakfast and dinner on the spot. And we could park the car nearby as indicated.

Stayed in November 2024

Not so easy for people in Wheelchair.

The hotel is just amazing. We came by car, easy free parking throughout the year (kein Winterdienst). The woman at the reception is super friendly. The staff in the Restaurant as well very friendly and well trained (both dinner and breakfast shift). The Spa is 45€ for 2 persons for 2 hours. The Spa is super clean, has a sauna, shower and huge bath, including 2 beds. The rooms are cozy and nicely decorated. The food in the restaurant and with breakfast is good quality and tastes super.

Stayed in October 2024

The restaurant is not special. Also in the neighboring town the food is not great (we went to the pizzeria that was recommended).

This is an exceptional place. We went for long walks and the pool is amazing.

Stayed in August 2024

Internet access via Wifi was slow or sometimes not working. Parking was not free, contrary to the booking.com information.

Wonderful location in old historic building next to the romantic Kronenburg castle ruin. Excellent breakfast. Comfortable rooms. Private parking.

Stayed in July 2024

Nothing to complain.

The location was fabulous. Small and quiet. Staff are really friendly and helpful. There is nothing much in walking distance. So it was perfect for quiet getaway. You can take a long walk in eifel. We recommend it too. Food was very good We recommend also the restaurant.

Stayed in February 2024

Nice romantic setting

Stayed in October 2023

The hotel is rather dated. Breakfast is good and fresh but a little expensive at €17pp. Many add on cost like using pool and parking right by the hotel .

The pool , the views and the hotel exteriors. The staff are also very friendly

Stayed in August 2023

Such friendly staff, beautiful little village and delicious food

Stayed in August 2023

As we arrived late at night, we parked the car in the (mostly empty) parking lot at the end of the street, in front of the big building. It had a sign saying 'private' but the receptionist lady told us we can leave the car for the night. In the morning we found that (presumably) the person whose space we took parked their 4x4 (with Belgian licence plate) deliberately to block our car so we couldn't leave for a while. We could not find this person but luckily managed to somehow manoeuvre the car out of the space. The parking lot was still half empty, so it was very clear that the person did this absolutely on purpose. This is in no way the hotel staff's fault, but please be aware of some resident's attitude. The next day we left our car in the parking lot outside the village gate, it was totally fine. There is also a parking space behind the hotel which the staff will tell you about.

The location was very nice! It's like travelling back in time, the accommodation is at the end of a small village that is hundreds of years old. The view from the window is great. The surroundings are very bucolic and peaceful, there are several hiking trails and in general a lot to see and do in the area (Eifel national park). Most of the attractions are difficult to find out about online, but there are plenty of helpful brochures available at the hotel reception - we used these to find activities for our weekend trip, and were really blown away by the options! Staff was friendly and helpful. We didn't have breakfast but went to see the buffet, it looks good and worth the price for those who like a big breakfast.

Stayed in July 2023

Bed was not very comfortable. Sound proofing of the doors could be better.

Very charming and peaceful location. Swimming pool and garden are wonderful and very relaxing. Sauna in the superior suite was great too. Good value for money. Friendly staff.

Stayed in August 2023

Food is good, but we had expected a slightly higher level at a 4 star hotel.

Super friendly staff, very clean, very quaint town and beautiful area.

Stayed in July 2023

Very nice 17th century setting. Great views from castle

Stayed in July 2023

- pillows are not good.

This is our second time at Burghaus & villa kronenburg. Again, we were happy to stay there. The hotel has really relaxing environment for weekend getaway.

Stayed in July 2023

too much light in the room in the morning

perfect location

Stayed in June 2023

everything was fine.

The staff was very nice. great location.

Stayed in May 2023

Nothing

It is well maintained and it is in a georgous environment.

Stayed in January 2023

no complaints from me

the rooms were a lovely size - spacious. the staff cant be complemented enough. super helpful and friendly. all of them. the restaurant was delicious too in the evenings

Stayed in November 2022

Nothing

Very friendly service

Stayed in September 2022

nothing

A super hotel in a great location with a wonderful restaurant and staff

Stayed in September 2022

the weather

This is a real gem of a hotel, super restaurant, comfortable rooms and helpful staff.

Stayed in September 2022

Hotel and parking facilities are a bit hard to find.

Located In a very picturesque tiny village. excellent restaurant, friendly staff, good room facilities.

Stayed in September 2022

The following is only relevant for people above 1:90: I knocked my head into a large number of low door frames.

The location is unbeatable, the breakfast was good and the infinipool was a nice bonus.

Stayed in August 2022

The attic rooms (I was in 201) are very poorly insulated, so you hear literally every sound from your neighbor. My friend's room (205) was OK though, so I suppose it's only 201 and 203 that you should avoid.

The pool overlooking the valley is absolutely fantastic!

Stayed in August 2022

Breakfast was wonderful! Great terrace with an amazing view.

Stayed in July 2022