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Reviews of Hotel Unique Dortmund Hauptbahnhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hoher Wall 38-40, 44137 Dortmund, Germany

#44 of 66 hotels in Dortmund

Guests' Choice

Review score

Based on 1332 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    7.9

  • Value for money

    8.0

  • Free WiFi

    7.8

100% verified reviews

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Showing 1 – 25

  • Reviewed: 27 June 2024

    9.0
    Fantastic location, Great hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can't fault this place.

    As always this hotel never fails to impress, although when in summer the lack of AC in the room can be an issue.The bed was comfortable and plenty of pillows.The bathroom was new and modern fittings.Love this hotel.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    mold in the bathroom,

    the location

    Stayed in June 2024

  • Reviewed: 24 June 2024

    7.0
    A pleasant stay in an interesting city.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Facilities could have been better, bearing in mind the cost (doubtless due to the European Football Championships - Euro 2024) being held. No fridge in the room and there were no English speaking news channels available on the room TV which is poor. Tea making facilities were inadequate - not even a spoon to stir your tea or coffee! Breakfast was ok but there could have been a wider choice. One important note is that I booked this hotel through booking.com some 7 months previously. In the meantime I received over a dozen emails allegedly from the hotel, showing also the booking.com logo, saying my payment card could not be validated and asking for more money or my credit card details. I assumed this was a scam but I phoned booking.com who were excellent and assured me my booking was ok and valid. This was clearly a scam. I mentioned this on checkout and asked to speak to the Manager. I was told she worked from home and was unavailable. Really?? I was told others had made similar comments and that they were investigating.... Not good enough in my opinion. A warning to you all as this scam is becoming more prevalent Anyway, as for the hotel it is good, but in my opinion it is slightly overrated and definitely overpriced.

    A pleasant room, fortunately not at the front of the hotel as the area was noisy. Bed was comfortable and the room was good, although smaller than I expected for a Superior Room. Bathroom facilities were good.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    smell in hallways, the lightning

    room, location, balcony view, staff

    Stayed in March 2024

  • Reviewed: 22 June 2024

    7.0
    In general was good.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The reception was not friendly and helpful at all. It was difficult to communicate with him and also to find additional information.

    Location was very convinient for all activities during the staying.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Room for improovement 👍
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Single beds are to small for adults. Also the decor is dated as well.

    Staff were great and it was clean. Great powerful shower 💪🏻👍

    Stayed in June 2024

  • Reviewed: 12 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    My bedroom faced a busy road with a lot of traffic and there was no air conditioning in the room, so I had to open the window because it was too warm. Unfortunately when I did that I could not sleep well because of the noise of traffic on the street. The bedroom should have had air conditioning so I wouldn't have had to open the window. Also, the breakfast room was too small for the amount of guests. The tables were too tightly packed together which made it difficult to get out of your chair.

    The hotel lobby and bar I liked the best.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bad smell of sigerat or drugs in the lift and flour.

    Room and location

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    I came with my wife and baby and we are impressed , the room is neat , the location is good and the staffs were friendly
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Looks so beautiful and neat !

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Exactly what I was looking for in a hotel in dortmund, just to a higher standard than anticipated.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights

    Prior to arrival I was emailed multiple times with a scam claiming to be the property asking for additional payments.

    Excellent location with high levels of cleanliness and polite staff. Very flexible check in time and a staff always available when needed.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    The location is super great, just next the business zone. The train station is just 5mins away by walking.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Comfy and reasonable prize.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was over-used and had a feeling of sleeping under a slope.

    Excellent location.

    Stayed in March 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location to the center Staff very accommodating

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Pretty good to crash at after conferences. Good showers/baths
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The style is a bit strange and the rooms have no AC/little to no air movement. Also the doors were leaking A LOT of sound from the hallway

    Nice and conveniently located, the staff was friendly and forthcoming

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel has two rooms with the same number 210, E210. So, I found someone around midnight trying to open my room.

    Staff, location and the room

    Stayed in May 2024

  • Reviewed: 15 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No water or drinks available from 7pm on sunday

    Location

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I met the receptionist at 1pm on check-in day he can talk with respect as like me. Give and take respect will always be great.

    All is good.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Good condition, spaciousness and cleanliness.
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights

    Here is the updated translation with the additional sentence: It was impossible to check in before the check-in time, and they also did not offer the option to leave the luggage at the front desk. The person who attended us upon arrival did not offer luggage storage, they simply said that the room could not be accessed until 3 o'clock. The room was very spacious, as was the bathroom. Ours was close to a road with heavy traffic, but it was well soundproofed. Easy access from the hotel to the city center, just a 5-minute walk.

    [TRANSLATION]: It was impossible to check in before the check-in time, and they also did not offer the option to leave the luggage at the front desk. The room was very spacious, as was the bathroom. Ours was close to a road with heavy traffic, but it was well soundproofed. Easy access from the hotel to the city center, just a 5-minute walk.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    Very Good
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The TV was outdated.

    Beautiful Hotel

    Stayed in May 2024

  • Reviewed: 7 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Did expect fresh bread rolls for breakfast. Disappointed.

    Excellent location

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No fridge.

    Very good location.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Check in too slow. Safe closed when I entered the room. No phone in room to contact reception. No minibar. No airco.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Handy for shops
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mix up with the booking meant I had to pay for an extra night. Not informed re building work and no parking facilities. Had to park at local hospital €30 per day

    Clean and comfortable rooms

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Very pleasant.
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Beds are a little uncomfortable or pillows too soft. There was a bad smell in the bathroom at times. I also flooded the bathroom once as the curtain let out the water.

    Breakfast was great. All you could want and very tasty. Location is fantastic. Rooms are very spacious.

    Stayed in April 2024

Showing 1 – 25

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