Karlstr. 4, 86150 Augsburg, Germany
Based on 58 hotel reviews
6.9Cleanliness
7.2
Comfort
7.1
Location
8.8
Facilities
6.9
Staff
8.0
Value for money
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 November 2022
Jessica
RomaniaThin walls. You can almost hear what the people in the room next to you are talking. Bathroom doors hard to lock and unlock.
Central location. Easy access to public transport, restaurants and shops. It was clean and warm. I shared a bathroom which was not a bad experience. Check in and check out was easy and the people at the reception were very helpful and kind.
Stayed in November 2022
Reviewed: 30 October 2022
Akiko
JapanGood price and the location is also good for sightseeing!
Stayed in September 2022
Reviewed: 28 October 2022
Kelly
AustraliaShared bathrooms okay when it’s a single but there were multiple showers in bathroom. would have preferred singular showers
really big spacious rooms
Stayed in October 2022
Reviewed: 26 October 2022
Andrija
SerbiaNo Tv in rooms, noise from the street
City center, good wifi
Stayed in October 2022
Reviewed: 24 October 2022
Philipp
GermanySometimes the soap in the bathroom was empty.
The check in was super easy and the room was clean. Good located and all in all a good hostel.
Stayed in October 2022
Reviewed: 18 October 2022
Chin
TaiwanReminder for foreigners. When we arrived, there’s no one at the reception and the letter on the door said that we should call a number. However, we were unable to call with our phone since we are foreigners(we didn’t have a number to call in EU). Maybe you can tell us in advance that this might happen. Anyway, we asked someone passed by for help and we got in. Also the door of the bathroom are not easy to lock and unlock. I thought I was trapped in the bathroom and tried for a long time to open the door again.
Stayed in September 2022
Reviewed: 30 September 2022
Augusto
MaltaI can just say that they didn't put new shampoo and soap in the bathroom at our arrival.
Really nice flat 10 Min walk to the central station and with everything at walking distance,shops,pubs,club.
Stayed in September 2022
Reviewed: 29 September 2022
Agnieszka
PolandNo parking for hotel guests, you have to park on the street or nearby municipal car parks and pay extra. No air conditioning in the room, it was very hot inside.
The hotel is located in the center of Augsburg, very close to the old town. Room very clean, bathroom spacious and clean.
Stayed in August 2022
Reviewed: 25 September 2022
Fremier
IrelandI was in a room with a shared bathroom, but the bathrooms should be cleaned more often. also lights in one would flicker and we’re very dim which made the bathroom difficult to use at night.
very affordable especially for Oktoberfest weekend. there was a desk in the room for working remote. reception was friendly and helpful (provided cutlery when I needed it and let me store a key for my friend in a lock box)
Stayed in September 2022
Reviewed: 22 September 2022
Amanda
United KingdomThe Curtains in the room were too thin and didn’t cover the window fully so didn’t keep the light out. The sink in the public bathroom was blocked. All communication was in German which we couldn’t read or understand. Would be good to have an English translation if possible.
The beds were very comfortable.
Stayed in September 2022
Reviewed: 16 September 2022
Vilmos
HungaryGreat location, quiet place, fast administration.
Stayed in September 2022
Reviewed: 18 August 2022
Kim
South KoreaThe reception is opened only at 14:00~21:00. If you get some problems at the time they are not in reception, you cannot be helped. Toilet and shower rooms are public. And Don't forget about keeping your key card everywhere.
The hotel is near Augsburg rathaus. So if you stay here, you can visit popular places in Augsburg. And reception was very kind. They keep the room clean. Ah you can get the bus to Augsburg haupbahnhof at front of hotel.
Stayed in August 2022
Reviewed: 2 August 2022
Nicole
AustraliaThe bathroom we were allocated had a toilet that was leaking, which means it and the bathroom had a wet floor.
The location was terrific, really central. The room was comfortable.
Stayed in July 2022
Reviewed: 15 July 2022
Rumiana
BulgariaNoisy, towels not available, staff not very open to help.
Perfect location. Clean.Just in the center.
Stayed in July 2022
Reviewed: 28 October 2021
Sandrine
Germanythe place feels like a dormitory.
It’s central
Stayed in October 2021
Reviewed: 3 January 2023
Sergio
Germanythe pool water was cold
large and cozy room, breakfast with large buffet available
Stayed in October 2022
Reviewed: 29 October 2022
Omatiu
RomaniaNothing. Everything was perfect!
Excellent service, excellent location! Congratulations to the manager and staff. I will definitely return!
Stayed in October 2022
Reviewed: 5 October 2022
Hsiao
GermanyThe share bathrooms and toilets were clean but not well equipped. Hand soap wasn't available and toilet paper wasn't enough.
The room was clean and neat and the reception staff has helped me to receive my packet. Very thankful for that
Stayed in October 2022
Reviewed: 19 September 2022
Larissa
BrazilIt was a little hot with no air conditioning/fan available.
Location is excellent. I got a room with a private bathroom, everything seemed to be new and it was very clean.
Stayed in September 2022
Reviewed: 25 August 2022
Jakub
Czech RepublicBathrooms (we had only two toilets for all the rooms for one corridor, one of them was out of order and the other one very dirty. all the soap and tissues holders were empty and hair, dirt and water was all over the place), stranger's hair in my bed, everything was dirty, very squeaky beds
Slept well
Stayed in August 2022
Reviewed: 22 August 2022
Bruno
Portugalno air conditioning and if opening the windows becomes noisy because of the city center noise
the location was good
Stayed in August 2022
Reviewed: 21 August 2022
Katharina
United KingdomIt said that check in was from 2pm, we arrived shortly before 5pm and the room wasn't ready, had to wait around 15 mins, the room smelled badly of body odour, the shower and toilet next to us were broken, the closest showers were a walk down the hall but good quality and could be locked. The doors in the halls slam loudly, should put some stoppers in to prevent this.
Convenient location (central, bus stop outside), large comfy bed, decent (simple) room
Stayed in August 2022
Reviewed: 16 August 2022
Yury
Russianothing
nice place
Stayed in August 2022
Reviewed: 5 August 2022
Stasja
SerbiaThe shared bathroom was dirty and there were no toilet paper and no shampoo.. Also, it was extremely hot in the room. There was a glass on the floor, which means that the room was also dirty
Location is great, it's 13min walk from Hauptbahnhof and 3min walk from the city center
Stayed in August 2022
Reviewed: 2 August 2022
Lorraine
United StatesA quiet room
Cost was low for the room
Stayed in July 2022
Showing 1 – 25
Viseu, Portugal
Wemding, Germany
California, USA
Morlaix, France
San Cassiano, Italy
Quy Nhon, Vietnam
Vasilikos, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content