The cleanliness of the rooms

Processing of the check in was slow

Stayed in June 2024

Too but tooooo long check-time

good value, modern room with very decent size.

Stayed in March 2024

No kettle, no cutlery. No toiletries, no stationaries. No Shower screen- water splashing all over. A bit far from (1.2km) from hbf station.

Breakfast buffet had a god spread and tasted nice. Room are clean.

Stayed in June 2024

Check in procedure was terrible with nobody being allowed to check in before 3pm, even though most rooms were obviously ready (unless they can manage to mysteriously prepare every room in the hotel at exactly 3pm). I understand that this is the official time but there were around 30 people waiting in reception for up to 2 hours. Many (like myself) very tired from traveling. We were all made to wait and then everybody had to check in at the same time, making it an extremely lengthy process. I recommend the hotel shows more flexibility with times for this, in same way every other hotel I have stayed in around the world does. Apart from this I enjoyed my stay at the hotel.

Comfortable rooms, good faciiities, excellent breakfast

Stayed in June 2024

Reception was slow

Nice. Close to Dusseldorf HBF

Stayed in June 2024

There was stain on the blanket at the foot of the bed. The staff was not very friendly, not rude either, maybe they were tired. Elevator waiting times are long in the morning.

The location was close to my destination and the central station. The room was big and well furnished. Big windows and a generally comfortable room.

Stayed in June 2024

The walls in the room were scratched and the carpet in the corridor looked quite dirty.

Perfect breakfast. Close to metro station.

Stayed in June 2024

A telephone in the room would be useful to contact reception

Stayed in June 2024

The bed was a bit hard same for the pillow. But for a single night it was nothing to complain about. Is saw a faint yellow circle in the shower but Then again I really had to look good to see it again

Staf spoke great English, and the room looked great. The use of a chrome cast is amazing my fiancé slept great. It was very close to the city. 10 min walk

Stayed in June 2024

carpets on the corridor seems dirty, customers leaving trash in the lobby.

Location is very convenient, Room is spacious and clean, speedy check in and out process, friendly staff

Stayed in June 2024

Sparsely staffed. So, waiting time for check-in is high. Also, amenities within the room are very basic.

Excellent location. Very close to Dusseldorf Central Station and also Underground rail station. Hence, easy connectivity with all surrounding places including Messe, Airport through network of trains and buses. Next to the hotel is a beautiful park with small artificial pond, walking area and play area for kids. Room was clean and comfortable.

Stayed in June 2024

Nothing complementary water or coffee in the room

Location is very good , staff is very cooperative

Stayed in June 2024

Cleanliness was a big weird and not dark enough in the room. Mostly the bed sheets had a weird smell and the bath had some watermarks and hairs.

The Breakfast was excellent. Great selection.

Stayed in June 2024

Parking fee is very expensive, 20 Euro per day. Very unfriendly receiptionist. The air-cond didn't function well, very hot in the night and could not sleep well.

New, beautiful, clean and modern designed room. Big and nice decorated bathroom with very good shower. Big and comfortable beds. Good view from our room. Very green surrounding, big garden with a lot of trees. Nice and comfortable sitting area at the lobby. Great location, easy to reach and very near to the city centre. Good price compare to other hotels in the same area. On-line check in & check out is easy and fast.

Stayed in May 2024

The area around does not seem to be fully landscaped

Friendly staff, clean and comfortable rooms. We slept well, and there were enough facilities in the room. Fair price relative to other hotels on the same dates, but nothing extra for the money. You can walk to the train station in about 15 minutes. The metro is nearby. 5 minutes away there is a cafe with Balkan food (bureks) - open on weekends, good food

Stayed in May 2024

No cabinet in the rooms No toothpaste in bathroom room

Breakfast Good Neat and clean

Stayed in June 2024

All good

Nice people

Stayed in May 2024

We were surprised to find out that the floor in the room was not properly swept during our stay, the same went for the carpets in the corridors. In the bathroom there was no mat on the floor by the shower and no amenities. We would expect such a classy hotel to offer these simple luxuries to the guests.

Modern decoration, beautiful lobby, located in a quiet area near main metro stations. The view from the windows was great. Breakfast was wonderful, rich and offering many options! The staff was really helpful and polite.

Stayed in June 2024

I asked to change my room because it was a room for disabled people an d I was denied

Stayed in May 2024

Comfortable begs, excellent breakfast, very clean room, 10min away from public transport, 25min walk from Altstadt

Stayed in June 2024

In general all of the staff were very friendly to us! However, one person from our group had a small situation while checking-in. It was a female receptionist that kept on mispronunciation his name (which was no big deal at first) until another friend told her kindly that the name is pronounced differently (the Turkish C is pronounced J like in jeans, instead of a K). Instead of adapting or apologizing and laughing about it, she made a rude remark and continued to mispronounce his name on purpose. Everyone else was really nice and helpful and the mispronunciation can happen but it was her rude behavior in particular which I had to point out once more….

It was very spacious and the lobby had a cozy atmosphere. The rooms had everything we needed, were clean and minimalistic. I think it only took us 20 minutes to Little Tokyo by foot but there was a metro station and a bus station very close by as well. They also had an underground car park (which you have to pay for) but if you are very lucky, you can also find street parking.

Stayed in May 2024

Everything was great, except for the check-in process. On the day of our arrival, there was a huge queue of 50-60 standing even outside the building and waiting for the check-in. It's good that the staff took our bags so we could walk and return to the hotel later. I guess it was not a usual situation but rather something extraordinary. A few days before arrival, the hotel had sent an online form to fill in. But the system didn't allow to submit and it turned out that if you've paid already, you don't have to fill it in. Probably, they could adjust the rules so that guests who have paid don't receive this request at all. Anyway, all of those are really minor things, cause the stay at niu Tab was nice.

The hotel is big and located not far from the main railway station which is very convenient. The lobby is spacious and beautifully designed. The room was nice, and clean, with enough furniture for bags and clothes and a tall mirror which is a blessing compared to many other hotels. The bathroom is large with a dryer and magnifying LED mirror that made me stuck there for an hour 😄 The breakfast is superb with decent vegan options, thank you so much for them! The staff is very nice and professional. Also, niu Tab has certification that shows their efforts in saving resources and implementing more ethical practices.

Stayed in May 2024

There wasn’t a separate section to the shower so whenever you took a shower the floor in the whole bathroom would be wet. I know its pretty common in Asia but didn’t expect it here. Would have preferred if there was a glass door. Also our room didn’t have any kind of table.

It was very comfortable and the location was very good! Only a 5-8min walk to the next train station! Bathroom was spacious and the room was also clean. I couldn’t hair any noise even though our room was right at the entrance to the elevators:)

Stayed in May 2024

Existence of a fringe and a pair of flip flops would be nice

It was clean and organised.

Stayed in May 2024