Bürgerstraße 6, Altstadt-Nord, 50667 Cologne, Germany
#1 of 240 hotels in Cologne
Guests' ChoiceBased on 282 hotel reviews
9.4Cleanliness
9.6
Comfort
9.5
Location
9.9
Facilities
9.3
Staff
9.9
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 23 September 2024
Kate
United StatesThe staff were so incredibly lovely and a highlight of my visit to Cologne. They made sure to offer me breakfast and coffee when I arrived early before my room was ready (lifesaver!), and the room was exactly as described and in a great location for exploring Cologne. Thank you!
Stayed in September 2024
Reviewed: 23 September 2024
Jaakko
FinlandExcellent customer service! good breakfast, location is perfect and would definitely stay again!
Stayed in September 2024
Reviewed: 18 September 2024
William
United StatesWe met Andy on the first day at check-in. He was fabulous. The whole staff fin there went above and beyond. The rooms were perfect, and the breakfast was spectacular.
Stayed in September 2024
Reviewed: 17 September 2024
Juleen
United StatesNothing
The staff was outstanding! Breakfast was amazing! Location and facilities great. I highly recommend staying.
Stayed in September 2024
Reviewed: 15 September 2024
Yilei
CanadaThis charming small hotel is the ideal place to stay in the heart of the old town, close to everything. The service was outstanding, and the breakfast buffet was both beautiful and delicious. Our room on the top floor had a spacious bathroom, and we were impressed by the smart, functional design. The bed and pillows were incredibly comfortable.
Stayed in September 2024
Reviewed: 9 September 2024
Jacqueline
AustraliaNothing
Friendly helpful staff who went out of their way to provide a personal service. Breakfast was fabulous, generous with lots of variety. Location is unbeatable, walking distance from the train station and all the main attractions. Loved this hotel.
Stayed in September 2024
Reviewed: 7 September 2024
Kenneth
United StatesNothing
Breakfast was superb!
Stayed in September 2024
Reviewed: 6 September 2024
Christine
United StatesThe staff was so incredibly friendly and went out of their way to be helpful. The location was fantastic. And the breakfast was delicious.
Stayed in September 2024
Reviewed: 2 September 2024
Chun
Hong KongToilet of number 1 is less spacious
Location and staff
Stayed in September 2024
Reviewed: 30 August 2024
Chris
United KingdomGreat friendly staff and superb facilities for a small hotel. Would stay at again.
Stayed in August 2024
Reviewed: 27 August 2024
Hein
BelgiumGreat location, delicious breakfast and most of all very friendly and helpful hosts.
Stayed in August 2024
Reviewed: 20 August 2024
Robert
United StatesNothing.
Everything! The staff were extraordinarily friendly, welcoming and helpful. The location was perfect, walking distance to everything. The room was clean and comfortable. Great breakfast included.
Stayed in August 2024
Reviewed: 17 August 2024
Dumitru
RomaniaGreat location. Attentive and friendly staff. Clean. Excellent breakfast.
Stayed in August 2024
Reviewed: 16 August 2024
Cameron
United StatesNothing
Everything about Stern am Rathaus! The location, staff, room, and breakfast were all marvelous. Highly recommended and will definitely be back!
Stayed in August 2024
Reviewed: 15 August 2024
Hakeem
NigeriaNo elevator.
Great hosts, Lovely and extremely welcoming place. Breakfast incredible and location is the absolute best!!!!
Stayed in August 2024
Reviewed: 15 August 2024
Shatha
JordanGreat place and great staff !
Stayed in August 2024
Reviewed: 11 August 2024
Jamie
CanadaProperty was perfect! Gorgeous hotel, the best location and amazing staff. We just could not say enough good things about our stay here. Would absolutely stay here again next time we visit Köln The breakfast was incredible- best we have ever had at a hotel. The rooms was large, clean and had everything we needed for our family of five. Would give this my highest review for all of the hotels we have stayed in on our trip so far.
Stayed in August 2024
Reviewed: 26 July 2024
Charis
United KingdomMagnificent breakfasts with so much care and attention to detail.
Stayed in July 2024
Reviewed: 17 July 2024
Renate
United KingdomNothing!
A very enjoyable stay - we were able to check in very late via a key safe arrangement. A wonderful breakfast :)
Stayed in July 2024
Reviewed: 12 July 2024
Jonathan
United KingdomAn exceptional hotel in a perfect location by the cathedral ideal for exploring Cologne. The staff could not have been more helpful and nothing was too much trouble for them. The quality of the room accommodation was superb and the breakfast was amazing with so much choice and attention to detail. Thanks for looking after us and for making our stay in Cologne such a memorable one. You should be congratulated on running such a superb and wonderful hotel.
Stayed in July 2024
Reviewed: 11 July 2024
David
United KingdomLocation is great and a very good breakfast and staff are fantastic
Stayed in July 2024
Reviewed: 2 July 2024
Melinda
AustraliaWished there was air conditioning in the second bedroom but it wasn’t too bad.
Staff were amazing! They cooked the eggs fresh at breakfast and they presented them cute!
Stayed in July 2024
Reviewed: 30 June 2024
Miranda
United StatesAbsolutely nothing! It was wonderful!
The staff are excellent! Ignmar, Andy, and Francisco were so kind and friendly. Everyone is amazing! The location is excellent. Close to the train station and cathedral while being right next to the bustling squares. The breakfast is great, with lots of options and the staff will help you with anything you need. And the rooms are clean and have everything you'd need, though you probably won't spend much time there!
Stayed in June 2024
Reviewed: 27 June 2024
David
United KingdomNo air con in reception!!
Location was great, clean and air con was fantastic in the room. Breakfast was good.
Stayed in June 2024
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